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Microsoft Copilot Studio vs Rasa comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Copilot Studio
Ranking in Chatbot Development Platforms
4th
Average Rating
8.0
Number of Reviews
6
Ranking in other categories
AI Agent Builders (6th), Business Orchestration and Automation Technologies (22nd)
Rasa
Ranking in Chatbot Development Platforms
5th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Chatbot Development Platforms category, the mindshare of Microsoft Copilot Studio is 6.3%, up from 0.2% compared to the previous year. The mindshare of Rasa is 10.1%, down from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Chatbot Development Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft Copilot Studio6.3%
Rasa10.1%
Other83.6%
Chatbot Development Platforms
 

Featured Reviews

Rajendra Chavda - PeerSpot reviewer
Senior System Administrator at a computer software company with 501-1,000 employees
Automation has reduced CRM workload and now streamlines multi‑agent customer operations
The best feature that Microsoft Copilot Studio offers is its security and compliance. The security and compliance features stand out for me because my data resides in the Microsoft ecosystem, so while agent creation produces output from Claude, GPT, and other sources, my data remains within the Microsoft ecosystem. Microsoft Copilot Studio's governance and security are excellent. In terms of accuracy and reliability of output, Microsoft Copilot Studio is excellent.
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921,523 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
13%
Comms Service Provider
10%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise9
No data available
 

Questions from the Community

What needs improvement with Microsoft Copilot Studio?
Microsoft Copilot Studio sometimes gets stuck after going into longer sessions, which should be addressed by Microsoft.
What is your primary use case for Microsoft Copilot Studio?
My main use case for Microsoft Copilot Studio involves creating multiple agents, agent-to-agent connections, and CRM Dynamic agents with multiple agents. A specific example of how I use these agent...
What advice do you have for others considering Microsoft Copilot Studio?
On a scale of one to ten, I would rate Microsoft Copilot Studio a nine. I choose this rating because of the capabilities and other aspects I have mentioned, but if it goes into a very long session,...
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Overview

 

Sample Customers

Information Not Available
orange, lemonade, N26, Circle Medical, dialogue, engie, talkspace, helvetia, ERGO
Find out what your peers are saying about Amazon Lex vs. Microsoft Copilot Studio and other solutions. Updated: September 2026.
921,523 professionals have used our research since 2012.