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Microsoft Dynamics 365 Business Central vs Microsoft Dynamics GP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
Activity Based Costing Software (2nd)
Microsoft Dynamics GP
Ranking in ERP
17th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 2.8%, down from 6.0% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central2.8%
Microsoft Dynamics GP1.3%
Other95.9%
ERP
 

Featured Reviews

Jacinta Chanda - PeerSpot reviewer
Examinations Manager at Northrise University
Integrated academic workflows have transformed how our institution manages courses and results
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications we'd like to make, and those come with a cost. The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful. Otherwise, it has proven to be a very good tool for us as an organization. I chose a rating of nine for Microsoft Dynamics 365 Business Central because it has been very useful for us as an organization, but there are still a few improvements that need to be made. Sometimes we experience glitches when generating certain reports, and every time we need to make a modification, we have to pay for that. Thus, I will not give it a ten because there are a few areas needing improvement.
reviewer2723988 - PeerSpot reviewer
Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees
Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements
Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."
"It is a scalable solution. There are more than 5,000 end users in my organization."
"This product is very good for organizations."
"Our data is much more manageable than before."
"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"For a bigger environment, this is the best product to go with for an in-house support team."
"Numerous third-party add-on products are available to purchase for specific business needs."
"The system is easy to customize and has user-friendly access. ​"
"It is a tried and tested ERP system which if used correctly, is definitely a very good program for managing all aspects of a business from customer sales, and receivables management, to payable management and finance reporting. So, it's super critical for any mid-sized company."
"Customer service is very good and technical support is very good."
"It is quite a robust system."
"I haven't used it a lot, but the best thing is that the processes are very detailed."
"The product is very user-friendly and is easy to navigate, and you can track everything from beginning to end quite easily."
 

Cons

"I have not experienced enhanced productivity using Microsoft Dynamics 365 Business Central."
"I would like to have more frequent updates."
"The solution can improve by having better integration with Microsoft PowerBI and reporting."
"There is a need for improvement in consolidation and multi-country master data management."
"They need to improve their processes."
"There are some aspects of the solution that is complex."
"Microsoft Dynamics NAV could improve the reporting."
"Setup security needs to be simpler. It needs to be more user friendly for consultants or users to set up."
"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."
"With the exception of the great deal of work we put into customizing the system for our inventory needs, the only suggestion for improvement would be to simplify even further the administration and customization side of things."
"As technology changes, I would say probably in the area of chart up account needs improvement because chart up account is a string. So if they make it more flexible."
"I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum."
"This is now a legacy product, so they're phasing it out over time."
"Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems."
"The following modules need improvement: Inventory Payroll Fixed Assets Analytical Accounting (AA)"
"There should also be extra redundancy when posting to modules."
 

Pricing and Cost Advice

"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
"The per user price of $100 a month is better than competitors."
"Business Central charges a monthly fee of $70 to $100 per user."
"The price of the solution is reasonable."
"The price of Microsoft Dynamics 365 Business Central is reasonable."
"I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
"We have an agreement with Microsoft and pricing is okay for us."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"​We evaluated some local products, because of the pricing, but this product has better features and support."
"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."
"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."
"The solution's price is steep."
"It is an affordable solution."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."
"Its pricing and licensing are high. Of course, we all know that it is Microsoft."
"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Outsourcing Company
10%
Construction Company
9%
Comms Service Provider
7%
Construction Company
21%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications...
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
D365 BC licensing SAAS model with subscription ranging $70/User/Month.
What needs improvement with Microsoft Dynamics GP?
One area we’d like to see improved is cloud modernization and integration. Dynamics GP has been reliable for many businesses, but stronger native cloud capabilities, automation, AI, and easier inte...
What is your primary use case for Microsoft Dynamics GP?
I have implemented Microsoft Dynamics GP in commercial and public sector organizations. In commercial pharma life sciences, Salesforce Veeva implementation supports commercial organizations doing p...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
Dynamics GP, MS Dynamics GP
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. Microsoft Dynamics GP and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.