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Microsoft Dynamics AX vs SAP Business ByDesign comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
ERP (9th), Activity Based Costing Software (5th)
SAP Business ByDesign
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Cloud ERP (6th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 2.3%, down 4.8% compared to last year.
SAP Business ByDesign, on the other hand, focuses on Cloud ERP, holds 3.7% mindshare, down 7.4% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.3%
SAP ERP9.0%
SAP S/4HANA6.2%
Other82.5%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
SAP Business ByDesign3.7%
Oracle Fusion Cloud ERP21.3%
NetSuite ERP21.1%
Other53.9%
Cloud ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
MS
Divisional Manager IT at a manufacturing company with 1,001-5,000 employees
Valuable features enhance sales and service capabilities while performance improvements are needed
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handling. My feedback about the modular architecture and customized features of SAP Business ByDesign is that it is only good, but we have not explored much on this one. The initial setup for SAP Business ByDesign was complex. One disadvantage was that we had the legacy system, SAP Business One, and we could not migrate our data to SAP Business ByDesign. They should have provided a migration path.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's an ERP solution that helps us maintain the data, plan the production level and the branch level, and help the branches coordinate with the head office."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system."
"Supply Chain Management is an excellent feature."
"We are using Microsoft Dynamics AX for many areas, such as accounting, sales, distribution, production, operations, and inventory management."
"It is flexible and cost-effective."
"Microsoft Dynamics AX 2021 is an integrated Enterprise Resource Planning system that you can use for everything that a business requires to operate."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"The most valuable features of SAP Business ByDesign are customer invoicing and cost and revenue, from which I get the data for my project reports."
"The most valuable feature of SAP Business ByDesign is it has a streamlined design."
"The most valuable feature is the feature called Financial Closing Cockpit. This feature allows us to monitor our accounting and processing closely."
"The most valuable features of Business ByDesign are the integration of its modules, analytics, and dashboards."
"The most helpful feature is the integrations. Integrating the tool with SAP S/4HANA Cloud is easy, facilitating implementation and deployment. The runtime analysis checks for real-time analytics to see if the software works properly. This is a powerful feature."
"I like its modern approach. It is very modern and new technology."
"I find the tool’s every feature valuable."
"I like the tool’s customization."
 

Cons

"The product is standardised across industries so it is not a good fit for all types of sectors."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"The integration could improve for the future."
"It needs better financials and reporting from the system, not through Excel."
"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"The biggest improvement needed with the solution is security control or rights control to internal users."
"This solution could be improved with more expert resources and an easier implementation process."
"Pricing for Dynamics is costly and needs to be improved."
"SAP Business ByDesign is a very vast product, but it has to be a bit more centralized. All the models need to be more centralized for a better experience."
"The Purchase to Pay process could benefit from further sophistication and additional functionality. It would be helpful for the user community to receive clearer information about the future roadmap of the business. Unfortunately, there were some confusing articles in the German press towards the end of last year about the future of SAP Business ByDesign. Therefore, more clarity is needed in the support function to address this."
"The Arabic localization is neglected. It should have an Arabic interface. It lacks Arabic translation or support from right to left."
"SAP Business ByDesign can improve the flexibility and user-friendliness of the reporting during the implementations. Customizing the reports inside the device requires a lot of knowledge and most of the time a developer level is needed. For example, if you want to have a more specific reporting layout."
"There might be some hurdles when integrating with SAP ECC, but integration with SAP S/4HANA Cloud is smooth."
"There is room for improvement in the reporting capability. To use it properly, you need intensive IT support. You cannot write your own reports."
"The solution does not support customization for forms and reports. It's not flexible in case you need some enhancements in business processes."
"The payroll module of the solution could improve."
 

Pricing and Cost Advice

"The price of the solution is high."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The platform's price offering is good."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"Microsoft Dynamics AX is expensive."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"The solution is on-premises and we do not pay for a license."
"We have to pay yearly."
"Everything is included in the licensing cost of the solution. However, they use a per-user model for additional charges."
"The price of the solution could be better. They have to come up with a new strategy."
"The price of SAP Business ByDesign is less expensive than SAP S/4HANA. However, the price is on par with other similar competitors, such as Microsoft."
"The tool’s pricing is expensive."
"The pricing depends on company size. It's cheaper for small companies and more expensive for large ones."
"The tool’s subscription is yearly. There is no flat pricing involved and everything has a range. Pricing depends on the functionality that you would use. You need to also pay for the additional hosting and maintenance costs."
"I rate the price of SAP Business ByDesign a seven out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
8%
Construction Company
8%
Financial Services Firm
7%
Outsourcing Company
13%
Construction Company
11%
Comms Service Provider
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What is your experience regarding pricing and costs for SAP Business ByDesign?
The price is high, as every year SAP increases the price by 3.5%.
What needs improvement with SAP Business ByDesign?
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handl...
What is your primary use case for SAP Business ByDesign?
Our use case for SAP Business ByDesign is our dealer team accessing their system to perform sales and service; these two functionalities are done through SAP Business ByDesign. SAP Business ByDesig...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Standard Bank of South Africa, AOK Bundesverband, PT XL Axiata Tbk, Tvoy Dom, Schaidt Innovations GmbH & Co. KG, DeLaval International AB, EMC Corporation, Lenovo, Castle Importing Inc., Unilever, Rifle Paper Co., RAK Ceramics, Rough Country, B&G Manufacturing, Life is good Inc., Joy Global Inc., City of Cape Town
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: October 2026.
917,433 professionals have used our research since 2012.