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Microsoft Entra ID Governance vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID Governance
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
12th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
16th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (11th), Virtual Desktop Infrastructure (VDI) (9th), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of October 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Microsoft Entra ID Governance is 2.3%, down from 2.6% compared to the previous year. The mindshare of Workspace ONE UEM is 1.9%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID Governance2.3%
Workspace ONE UEM1.9%
Other95.8%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Automated access governance has strengthened security and supports user-centric approvals
The workflows such as joiner, mover, and leaver work in Microsoft Entra ID Governance. Entitlement Management is a bundle of resources where Microsoft Entra ID applications, groups, and SharePoint sites are packaged into a single package so that users can request it. This is one of the great features for Microsoft Entra ID Governance. Another feature is Access Review, which allows an automated schedule to be managed for the manager or resource owner so that they can verify whether people still need access. Privileged Identity Management is another feature for governance that provides just-in-time (JIT) access for administrative roles. For example, instead of being a permanent or global admin, which is a major security risk, an IT professional is eligible for the role and must request four hours of access only when they need to perform a specific task. There is a feature called access package. If any user wants particular application access, they can request this application via Microsoft Entra ID Governance access package. Whenever an end user makes a request, the access goes to one application manager and their current line manager. If they approve it, then they get the application access. This is a very good feature for user-centric purposes. Microsoft Entra ID Governance includes securing AI agent identity. As a company uses more AI generation such as Copilots or custom bots, those bots need their own identity just as employees do. Microsoft Entra now provides a way to assign unique identities to AI agents so you can control what data they can access. Microsoft Entra ID Governance protection now looks for risky behavior in AI agents. If a bot suddenly tries to download an unusual amount of data or unconscious data, it can detect this as a risk detection factor. Security Copilot allows Entra administrators to manage identity with natural language. Microsoft Entra ID Governance has protection and authentication features. Smart risk detection protects and analyzes to detect threats such as impossible travel. If a person is logging in from many different locations, it detects this as a risk factor. A user cannot use an unauthenticated password or log in from an incompatible device. These AI features are used in conditional access management in Microsoft Entra ID Governance. Automation is used for user onboarding, user offboarding, and user update processes through user lifecycle management. If an organization uses Workday as an HR application where new users join and fill in their details, all these details get reflected into Workday and then reflected into Active Directory as well as Microsoft Entra ID Governance. This automation helps to manage the day-to-day user onboarding process, user offboarding process, and user update process. Microsoft Entra ID Governance automation also helps with password-related tasks, access recertification, and reporting.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform's most valuable feature is the single sign-on service."
"The best features are Access Review and Entitlement Management, where recertification can be run on-demand or on a time-based schedule so that all privileged users get certified by their managers regarding whether they still need access, making it a very good feature for user-centric purposes."
"Access reviews are an essential feature of Entra Governance. Additionally, privileged identity management is one of its most valuable features. Just-in-time access, or Jet GIT, is integral to this system. Moreover, user behavior analytics stands out as one of its top features."
"The most valuable feature of Microsoft Entra ID Governance for identity management is multi-factor authentication."
"The most valuable feature of Microsoft Entra ID Governance is access reviews."
"I am very happy with the solution."
"The product's most valuable features are the robust audit trail capabilities."
"Regarding Microsoft Entra ID Governance integration with Microsoft services, there is automated identity lifecycle management in the product."
"It is a stable solution. I would rate the stability a ten out of ten."
"Its UI is extremely easy to use whether you're an advanced user or a novice user."
"I found the initial setup to be easy."
"The Organization group approach they have taken to manage both Device and Administrative access has helped in providing administrators with a way to separate devices based on business use cases."
"We find it to be reliable."
"The most valuable feature for us is the contained browser of the product."
"The most valuable feature of this solution is the multi-platform support."
"The product enables us to access our internal applications from anywhere in the world."
 

Cons

"There are some areas where improvements are necessary. Even though we have almost the full package, there are some bugs."
"I would rate customer service at three out of ten."
"Bridging between on-premises and cloud services has the potential for improvement. For instance, it would be beneficial to be able to synchronize traditional directory schemas with Azure. I need to maintain an on-premises Active Directory server for certain required services."
"If you want to conduct access review of database-based applications, then you cannot do that."
"The platform's configuration process needs improvement."
"Microsoft Entra ID Governance is relatively new, and some features require more development. For example, when creating user access review campaigns, we can't specify the time to send emails to reviewers—only the date."
"There is a slight delay from creation of the actual access review to how long it takes to complete the actual review. For us, we are a large organization with over ten thousand employees... it takes a while to actually complete, and then it becomes a headache for managers."
"One area for improvement in Microsoft Entra ID Governance could be providing more granular control over security policies."
"The initial setup is pretty complicated. It can be a steep learning curve."
"We have not had good experiences with technical support. We have many tickets remaining that are unresolved."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
"It hasn’t always been good, but getting better."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"The only downside to the solution is that the dashboard is very confusing."
"Customer Service: This is an area that could use some improvement. We have had a few incidents where the level of support was not what it was pictured to be."
"VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems."
 

Pricing and Cost Advice

"There are no additional costs besides the standard licensing fees."
"The solution's pricing is not low but reasonable."
"In the education sector where I work, the annual cost for my Google and Microsoft environments is approximately $35,000. This covers the needs of 3,400 students and 800 faculty and staff members."
"While other products give the pricing for their application, Microsoft Entra ID Governance has a per-user-based license model."
"If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
"The license is paid annually."
"VMware Workspace ONE has a yearly license. You have to buy the license for one year at a time."
"Its pricing was okay for our company."
"VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Government
8%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

What needs improvement with Microsoft Entra ID Governance?
There is one feature that I do not prefer. If a manager approves access for a particular user and wants to change their decision about whether the user should retain access or not, once they approv...
What is your primary use case for Microsoft Entra ID Governance?
I use Microsoft Entra ID Governance for identity and access management as well as access recertification. The workflows such as joiner, mover, and leaver work in Microsoft Entra ID Governance. Enti...
What advice do you have for others considering Microsoft Entra ID Governance?
The best features are Access Review and Entitlement Management. Recertification can be run on-demand as and when any recertification slip occurs. There is also time-based recertification, which we ...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have already handled in their environment or maybe they are comparing it with products s...
 

Also Known As

No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Information Not Available
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft Entra ID Governance vs. Workspace ONE UEM and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.