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Microsoft Exchange Online Protection (EOP) vs Symantec Web Isolation comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
13th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (9th)
Symantec Web Isolation
Ranking in Anti-Malware Tools
58th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.4%, up from 1.2% compared to the previous year. The mindshare of Symantec Web Isolation is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online Protection (EOP)1.4%
Symantec Web Isolation0.7%
Other97.9%
Anti-Malware Tools
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.
VamsiMohan - PeerSpot reviewer
CTO at Huber
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done."
"The simplicity and the easy deployment ensure that anybody who has worked on Exchange can easily work on this."
"Online Protection's most valuable feature is its admin interface."
"The product protects against malware."
"It's definitely scalable."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"Microsoft Exchange Online Protection (EOP) is used essentially for email filtering, acting as an anti-spam and security product for email."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
 

Cons

"When the product is being updated, it changes some of the setups. The support team is also not good."
"The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features."
"The reporting needs a little bit of improvement."
"Microsoft has some training portals, but more could be developed."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"The solution must improve the user experience."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"The product needs more granularity. Some features, like encryption, are not available."
"Symantec Web Isolation could improve by reducing licensing costs."
 

Pricing and Cost Advice

"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The solution should reduce the cost."
"The tool's pricing is excellent."
"The price could be lower."
"The licensing cost of Symantec Web Isolation is high."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise13
No data available
 

Questions from the Community

What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
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Also Known As

Microsoft EOP, MS Exchange Online Protection
Fireglass
 

Overview

 

Sample Customers

Information Not Available
Jefferies
Find out what your peers are saying about Microsoft, SentinelOne, OPSWAT and others in Anti-Malware Tools. Updated: September 2026.
917,433 professionals have used our research since 2012.