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MobileIron Virtual Smartphone Platform [EOL] vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MobileIron Virtual Smartpho...
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (11th), Virtual Desktop Infrastructure (VDI) (9th), Enterprise Mobility Management (EMM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (16th), Unified Endpoint Management (UEM) (5th)
 

Featured Reviews

it_user374085 - PeerSpot reviewer
Product Management and Development Manager at a comms service provider with 1,001-5,000 employees
Mobilization of common content is a nice feature.
MDM MobileIron Mobilization of common content Mail Calendar Contacts For selected users Intranet Mobilization of information’s BYOD Better flexibility Access to data outside of office Better connection to document servers e.g Sharepoint etc. is needed. We've had no issues with deployment.…
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Accessing documents on your mobile while traveling is essential."
"Perform an initial analysis before deployment, define your targets, and then manage the design and deployment according your targets (especially configurations and policies)."
"High Availability on Core and Sentry, Apple DEP support, MAM, and the BYOD Portal are valuable."
"I would recommend it, as it's very stable and robust."
"The most valuable feature of this solution is the multi-platform support."
"Customer Service: Excellent customer service. Technical Support: Excellent technical support."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"The solution is good for providing dedicated resources for dedicated users."
"The Identity component of this solution is its most valuable feature."
"Mainly, the solution offers a simplified administration, which is likely the biggest value for a business."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
 

Cons

"Customer Service: 4 out of 5. Technical Support: 3 out of 5."
"Better connection to document servers e.g Sharepoint etc. is needed."
"Reporting and custom reporting, containerization, more readable and assessable documentation, better technical support and better trained staff."
"The initial setup is a bit complex."
"I would like to see some integration with native Microsoft products such as Anti-value."
"There are some bugs that our team needs to work around."
"I'd like to see expanded device support, particularly for IoT things like SCADA devices."
"The accuracy of the management function has room for improvement. It's important to us because sometimes we send a profile to the machine and it's pending but doesn't reach."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"Technical support needs to be more responsive to our requests."
"Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature."
 

Pricing and Cost Advice

Information not available
"The solution runs at roughly around $36/user for a year."
"It's a highly affordable solution"
"It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
"The license is paid annually."
"The solution is about $45 per device for a 12 month subscription. The price is standard across the world."
"The tool is expensive."
"We pay approximately $6.50 per user for the standard version. If you are paying for an enterprise license that includes VDI then it will cost approximately $25 per user on a monthly basis."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

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Also Known As

Virtual Smartphone Platform
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Brussels Airport, Astellas, Standtwerke University, ARUP, Ingram, UniCredit
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft, JAMF, Kandji and others in Mobile Device Management (MDM). Updated: October 2026.
917,433 professionals have used our research since 2012.