Siebel CRM vs monday.com comparison

Why PeerSpot?

monday.com and Oracle are both solutions in the CRM category. monday.com is ranked #4 with an average rating of 8.4, while Oracle is ranked #20 with an average rating of 6.7. monday.com holds a 1.2% mindshare in CRM, compared to Oracle’s 1.2% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 88% of Oracle users who would recommend it.

monday.com

Read 238 monday.com reviews

15,114 Views
5,592 Comparison Views

98% willing to recommend

Siebel CRM

Read 20 Siebel CRM reviews

5,588 Views
5,309 Comparison Views

88% willing to recommend

monday.com

Siebel CRM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 11, 2026

Siebel CRM and monday.com compete in the CRM space, focusing on diverse business needs. monday.com has an edge due to its flexibility and ease of use, making it attractive for businesses seeking intuitive solutions. Siebel CRM's robust functionality may appeal to larger enterprises needing comprehensive CRM capabilities, but monday.com shows stronger feature-based satisfaction.

Features: Siebel CRM offers extensive integration capabilities, in-depth customer management, and excels at managing complex customer interactions and analytics. monday.com is noted for customizable workflows, intuitive task management, and broader use cases beyond traditional CRM, emphasizing flexibility and modern work management.

Room for Improvement: Siebel CRM could enhance its deployment speed and reduce technical resource requirements while improving user interface intuitiveness. monday.com may benefit from expanding its advanced feature offerings and integrating deeply with more enterprise-level tools. Both could work on making customization processes more user-friendly for varied skill levels.

Ease of Deployment and Customer Service: monday.com stands out for its cloud-based deployment, quick setup, and excellent customer support, which simplifies integration into existing workflows. Siebel CRM, with on-premise solutions, requires longer deployment time and more technical resources but offers strong technical support for its complex setup.

Pricing and ROI: monday.com provides subscription-based pricing, ideal for those seeking cost-effective CRM with fast cost recovery. Siebel CRM often involves higher upfront costs, aligning with its comprehensive functionalities, offering better long-term ROI for those who need in-depth CRM solutions.

To learn more, read our detailed Siebel CRM vs. monday.com Report (Updated: September 2026).

Buyer's Guide

Siebel CRM vs. monday.com

September 2026

Download the complete report

Helped 917,433 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

4th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

238

Ranking in other categories

Project Portfolio Management (3rd), Project Management Software (2nd), Marketing Management (3rd), Opportunity Management (5th)

Siebel CRM

Ranking in CRM

20th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Local Government CRM (4th)

Mindshare comparison

As of October 2026, in the CRM category, the mindshare of monday.com is 1.2%, down from 1.9% compared to the previous year. The mindshare of Siebel CRM is 1.2%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
monday.com	1.2%
Siebel CRM	1.2%
Other	97.6%

CRM

Featured Reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Centralized workflows have boosted cross-team collaboration and made complex projects manageable

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

Read full review

ShirazShah

CRM Specialist at Allied Bank Limited

Integration capabilities facilitate efficient data management and enhance customer service, but the analytics requires improvement

The analytics capabilities in Siebel CRM have presented numerous challenges. Due to these challenges, we had to integrate Microsoft Power BI. The CRM analytics was not sufficient for our needs, given that we have four million customers and a thousand products. We are currently focusing on the upgrade and discussing with Oracle. If there have been improvements in the analytics side over the past few years, we are open to evaluating them. Currently, all analytics are being done on Power BI. The data is exported to our data lake, and Power BI is being used for all reporting and analytics. Even our customer 360, which is the core of any CRM, has Power BI widgets built-in through iframe because we could not accomplish this through Siebel CRM. The analytics component has been the main pain point for our organization, particularly due to processing time and performance with our large customer base.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Monday.com colors are friendly to the eye."

"The filters are extremely useful."

"We have gotten rid of all our paper-based systems and our marketing work is now 100% visible to anyone in our planning organization providing ultimate accountability between teams."

"Monday is totally worth it in terms of benefits vs price."

"The ROI that my team and I obtained from Monday.com covers the cost and then some; we've been able to raise internal efficiency and improve the overall capabilities of corporate operations."

"Before Monday.com we used to write our schedule on a whiteboard and use an Outlook calendar, and looking back now, I don't know how we did it and we would never go back because we are now organized across our company and offer our customers a live update of their project by sharing a board directly with them."

"It essentially greatly improves team communication, making it so easy for someone to take over and understand exactly what has been done and what's next."

"Monday has helped us track our open projects, and complete projects more efficiently for our marketing and sales teams, it also provides visibility into the work we are doing and the cycle time from when a project is opened to when it is marked as completed."

More monday.com pros

"Siebel CRM's most beneficial aspects are the workflows. It has complete holistic workflows for a customer management system."

"Siebel offers a high level of customization which has been valuable. The solution also offers the ability to model complex products."

"It is quite robust and flexible; you can develop almost anything you want, and when you go into the tools, you can do anything you want."

"It is a stable solution, but because it is an on-premises one, we have slow response rates at times."

"Due to the many features that are built in from a CRM perspective, it is the best product we have."

"One valuable feature is that certain views can be adjusted as per our requirements, which adds a level of customization that is appreciated."

"EAI and workflows are the most valuable features."

"If you have a proper business case and a large enterprise where you need to manage more than a million customers then it's a highly recommended solution."

More Siebel CRM pros

Cons

"If I want to use the product after I have completed my assignment, or if I want to use it for some of my other projects, I don't really get to use it again."

"Monday.com doesn’t have subtasks or task dependencies, meaning that users can’t break down project plans to a granular level or allow tasks to be dependent on the completion of others."

"While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management."

"Managing project status and product development may be quite difficult unless you have a project manager."

"It would be nice to have a general section at the top of each group."

"We'd like more automation. I would like more automation between Jira and Monday, to be able to have modifications in the status on Monday when the Jira tickets are updated for example."

"In premium accounts, the amount of transactions allowed is so low. We have not been able to integrate more apps due to this limitation."

"Sometimes the limit of parts on a board (500 units) can inhibit growth."

More monday.com cons

"We had opened several cases. I am not at all satisfied with the support of Oracle."

"However, there are areas that this product has not evolved at par with global industry trends, including the UX/UI and cloud capabilities."

"Server may response very slowly if effective load balancing is not done."

"The user interface could be more intuitive and modern. The Oracle Siebel documentation contains many links, and finding specific information takes time."

"The tool took a lot of time to deploy."

"The analytics component has been the main pain point for our organization, particularly due to processing time and performance with our large customer base."

"The backend performance of Siebel could be improved as it is often slow. In addition, the Open UI is not that responsive."

"Very complex (User setup, Account imports, EIM on Opportunity, Marketing). In summary, we had to struggle a lot to get the software running with all relevant data."

More Siebel CRM cons

Pricing and Cost Advice

"Fees are paid monthly per user."

"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."

"The pricing of monday.com is worth it."

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."

"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."

"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."

"I am using the tool's free version."

"I rate the tool's pricing a six out of ten."

More monday.com pricing and cost advice

"The price of Siebel CRM depends on the usage of the business requirement. For large enterprises the price it's very good but if you are using it for medium scale enterprises, the price is very expensive."

"I think the tool’s pricing is exaggerated. Once you do the price sizing as per your business needs, you would find that the price of other solutions like Zoho CRM, HubSpot CRM, Salesforce CRM, etc. would be always the same."

"This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce."

"The product is expensive."

"Its licensing is yearly."

See which vendors are best for you

Use our free recommendation engine to learn which CRM solutions are best for your needs.

See recommendations

917,433 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Financial Services Firm

12%

Outsourcing Company

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	182
Midsize Enterprise	28
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	16

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

See all answers

What needs improvement with monday.com?

I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and exis...

See all answers

What is your primary use case for monday.com?

My main use case for monday.com is CRM and people management. Most of what we use is as a CRM. One specific example of how I use monday.com for CRM and people management is that one of our clients ...

See all answers

What is your experience regarding pricing and costs for Siebel Sales?

I do not have any information on pricing, setup cost, or licensing.

See all answers

What needs improvement with Siebel Sales?

See all answers

What is your primary use case for Siebel Sales?

We implemented Siebel CRM in our organization in December 2022. We are currently in discussions with Oracle, but we will stay with Siebel CRM rather than moving to the Fusion version. We are alread...

See all answers

Comparisons

Jira vs monday.com

Compared 6% of the time

Asana vs monday.com

Compared 5% of the time

Wrike vs monday.com

Compared 4% of the time

Odoo vs monday.com

Compared 3% of the time

HubSpot CRM vs monday.com

Compared 3% of the time

More monday.com Competitors

Microsoft Dynamics CRM vs Siebel CRM

Compared 12% of the time

Oracle Fusion Service vs Siebel CRM

Compared 9% of the time

Oracle CRM vs Siebel CRM

Compared 8% of the time

SugarCRM Platform vs Siebel CRM

Compared 8% of the time

Salesforce Sales Cloud vs Siebel CRM

Compared 7% of the time

More Siebel CRM Competitors

Product Reports

Buyer's Guide

monday.com

October 2026

Download monday.com product report

Buyer's Guide

Siebel CRM

September 2026

Download Siebel CRM product report

Also Known As

No data available

Siebel Sales

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Siebel CRM offers a robust platform known for flexibility and scalability, providing advanced integration with Oracle products and meeting diverse tasks in customer management.

Siebel CRM stands out due to its flexibility, stability, and scalability, making it a preferred choice in customer relationship management. Users appreciate its integration capabilities and the ability to customize features, ensuring it adapts to complex business requirements. Key strengths include complaint management, workflows, and efficient data modeling for complex products. It supports multiple systems, enhancing customer engagement and facilitating tasks like marketing and financial modeling. Its seamless integration with Oracle products increases efficiency, particularly favored in the financial sector.

What are some key features of Siebel CRM?

Integration Capabilities: Ensures smooth connectivity with existing Oracle systems.
Data Model: Facilitates efficient handling of complex data structures.
Customization: Allows tailoring of workflows and functionalities.
Complaint Management: Streamlines resolution processes.
Workflow Automation: Automates repetitive tasks for efficiency.
User Interface Customization: Adapts interface to meet user preferences.

What benefits or ROI should users consider?

Enhanced Customer Engagement: Improves interaction and service delivery.
Operational Efficiency: Streamlines processes, reducing manual effort.
Scalability: Grows with organizational needs without compromising performance.
Cost Efficiency: Reduces overhead by integrating with existing systems.
Reliability: Offers stable operation across diverse business environments.

In telecom and banking, Siebel CRM is leveraged for managing customer interactions and enhancing service experiences. Enterprises use it for product catalogs, while call centers benefit from its efficiency in handling customer service requests. Its ability to integrate information significantly benefits sales and marketing activities in diverse industries.

Oracle

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB

Buyer's Guide

Siebel CRM vs. monday.com

September 2026

Free Report: Siebel CRM vs. monday.com

Find out what your peers are saying about Siebel CRM vs. monday.com and other solutions. Updated: September 2026.

DOWNLOAD NOW

917,433 professionals have used our research since 2012.

See our Siebel CRM vs. monday.com report.

See our list of best CRM vendors and best Project Portfolio Management vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.