MSP360 Backup vs N-able Cove Data Protection comparison

Why PeerSpot?

MSP360 and N-able are both solutions in the Cloud Backup category. MSP360 is ranked #36, while N-able is ranked #19 with an average rating of 8.0. MSP360 holds a 1.5% mindshare in CB, compared to N-able’s 2.2% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 95% of N-able users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

6,366 Views
3,119 Comparison Views

100% willing to recommend

N-able Cove Data Protection

Read 24 N-able Cove Data Protection reviews

9,486 Views
5,122 Comparison Views

95% willing to recommend

MSP360 Backup

N-able Cove Data Protection

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and N-able Cove Data Protection are two leading products in the data backup and protection market. N-able Cove Data Protection seems to have the upper hand for its advanced features, making it worth the higher price according to user reviews.

Features: MSP360 Backup offers valuable features such as ease of use, reliable backup and restore functionality, and flexible options for cloud storage integrations. N-able Cove Data Protection stands out with its advanced automation, extensive security measures, and comprehensive backup options.

Room for Improvement: MSP360 Backup could benefit from more advanced reporting tools, better performance with larger datasets, and expanded integration options. N-able Cove Data Protection needs a more intuitive setup process, improved integration with third-party services, and a streamlined user interface.

Ease of Deployment and Customer Service: MSP360 Backup is praised for its straightforward deployment and responsive customer service. N-able Cove Data Protection faces criticism for a more complex deployment but receives high marks for their customer support once in operation.

Pricing and ROI: MSP360 Backup is considered cost-effective and offers good ROI, with lower setup costs. N-able Cove Data Protection has higher initial costs, but its extensive features justify the expenditure, delivering a strong ROI despite the more significant investment.

To learn more, read our detailed MSP360 Backup vs. N-able Cove Data Protection Report (Updated: September 2026).

Buyer's Guide

MSP360 Backup vs. N-able Cove Data Protection

September 2026

Download the complete report

Helped 917,403 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

52nd

Ranking in Cloud Backup

36th

Ranking in MSP Backup

5th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (29th)

N-able Cove Data Protection

Ranking in Backup and Recovery

28th

Ranking in Cloud Backup

19th

Ranking in MSP Backup

2nd

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

SaaS Backup (10th)

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
N-able Cove Data Protection	2.2%
MSP360 Backup	1.5%
Other	96.3%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Grace Myna

HR Consultant

Secure reminders have improved HR document control and support better client deadline management

I really love the reminders feature of N-able Cove Data Protection because I have many dates to keep in mind while working with multiple clients. The access settings are important for me too, and the fact that HR documents are personal means I do not want everyone seeing everything, especially because in HR we talk mostly about confidentiality. It is important that not everyone gets to see everything unless they have access, and I also appreciate being able to tell which copy is the final one. The reminders feature stands out for me the most because I deal with many dates and deadlines. The reminders work well for me in practice because they make it easy for me; I do not have to keep checking my calendar, even though I also use other calendars such as Calendly. The reminders come in handy because I do not have to keep going back to that, helping me ensure that I meet deadlines and do not miss client meetings, making it easier for me to stay organized.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The initial setup is very easy. It's not overly complex."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

More MSP360 Backup pros

"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."

"The initial setup of N-able Cove Data Protection was very easy."

"The monitoring makes it very easy to check whether a backup has gone bad."

"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."

"The product is simple to use and manage. The customers have access to verify the backups."

"The most valuables feature is the alerts and monitoring that catches the failed backups."

"Overall, our team is much more satisfied, I don't have to bite my fingernails every morning wondering "What happened here?" and pretty much when things don't back up, it's usually either a machine failure or their network went down or something else is screwed up."

"Now, we're able to offer an extremely well-priced solution to our clients that is thousands of dollars less than any of the competitors I've used."

More N-able Cove Data Protection pros

Cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The solution's pricing is very high."

More MSP360 Backup cons

"The reporting feature and functionality need improvement."

"The recovery side, the restore side, could be a little more optimized."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."

"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."

"A feature I'd like to see would be a more customizable admin console."

"This solution is not very good for image restores, but really excellent for files, databases and System State restores."

"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

"The price isn't extreme, but I'd love to pay less."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

"The pricing is very competitive and it's well worth the price."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."

"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

13%

Comms Service Provider

13%

Manufacturing Company

Comms Service Provider

13%

Manufacturing Company

10%

Construction Company

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	1

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for N-able Backup?

We have not needed interns for a long time. For the one year, we did not need an intern because initially, we wanted interns because sometimes our team would be overwhelmed.

See all answers

What needs improvement with N-able Backup?

For now, I do not have anything else to add about the features apart from the confidentiality aspect; it helps me ensure that HR documents are personal, so someone who does not have access to them ...

See all answers

What is your primary use case for N-able Backup?

My main use case for N-able Cove Data Protection is to rely on it mostly for HR related documents, and I have been using it for quite some time. I normally open it when I need to check signed docum...

See all answers

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Compared 3% of the time

ConnectWise BCDR vs N-able Cove Data Protection

Compared 3% of the time

Datto Endpoint Backup vs N-able Cove Data Protection

Compared 2% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

October 2026

Download MSP360 Backup product report

Buyer's Guide

N-able Cove Data Protection

October 2026

Download N-able Cove Data Protection product report

Also Known As

Cloudberry Backup

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

N-able Cove Data Protection delivers cloud-based data backup and disaster recovery with features like ease of use, automation, and efficient data transfer. Its unified dashboard and virtual disaster recovery options are key highlights for simplifying data management.

N-able Cove Data Protection stands out for its comprehensive cloud-based architecture, offering reliable backup, disaster recovery, and archiving solutions across industries such as legal, healthcare, and finance. Users benefit from features like virtual disaster recovery, bare-metal restore, and efficient data transfer. Cove's straightforward setup and resource efficiency make it popular among managed service providers, as it supports diverse environments, including Windows, Linux, and macOS systems. Despite its strengths, users have noted areas for improvement, such as dashboard navigation, cloud integration, and prolonged initial backup times.

What are the key features of N-able Cove Data Protection?

Ease of Use: Simplified setup and management with an intuitive interface.
Automation: Streamlined processes for efficient data handling.
Cloud-Based Architecture: Reliable backup and recovery from any location.
Virtual Disaster Recovery: Enables swift data restoration scenarios.
Bare-Metal Restore: Facilitates complete system recovery from hardware failures.

What benefits can users expect when evaluating data protection?

Resource Efficiency: Optimizes system resources to minimize overhead.
Remote Access: Simplifies data management with a unified dashboard from any location.
Scalability: Suits diverse organizational sizes and needs.
Integration: Supports Windows, Linux, macOS, and virtual environments.

Industries like legal, healthcare, and finance utilize N-able Cove Data Protection for its robust server, workstation, and Office 365 data backup capabilities. With support for SQL, MySQL, Exchange, and file backups, Cove aids managed service providers in efficiently managing both local and remote environments, offering strong disaster recovery, testing, and item-level restoration options.

N-able

Sample Customers

StratX

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

MSP360 Backup vs. N-able Cove Data Protection

September 2026

Free Report: MSP360 Backup vs. N-able Cove Data Protection

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