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NAKIVO Backup & Replication vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAKIVO Backup & Replication
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
94
Ranking in other categories
Backup and Recovery (11th), Disaster Recovery (DR) Software (11th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

EDERLEY TERRERO - PeerSpot reviewer
Business Consulting at Gestion IT
Robust data protection has safeguarded mailboxes and disaster recovery for our clients
NAKIVO Backup & Replication has released many updates lately and at this point it works excellently. Needs will always appear, particularly around the AI topic and other things that come out over time. I understand that solutions always have to keep moving forward, but so far I see it as excellent.I give it a nine because nothing is perfect. There are always solutions, and NAKIVO Backup & Replication is a tool that adapts perfectly to certain needs. However, we cannot dismiss that there are powerful solutions on the market that have been around for much longer. I rate it a nine because we can always improve.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is good, and it's user-friendly, and I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure."
"The easy management and a good overview are the most important aspects."
"Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system."
"It is easy to set up using the included virtual appliance and also includes agents for most NAS systems."
"After we calculated the fact that it was easy to install, easy to manage, etc., Nakivo still was the best option with a reasonable license price and renewal price year over year."
"It has a much higher bang for the buck than other products we evaluated."
"The biggest improvement with Nakivo compared to our old open-source backup solution is that we do not need any manual checks to see if the backup runs are completed successfully."
"With Nakivo, we found a partner who is very cooperative, has a very interesting price point and is even more than an alternative!"
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The compression and deduplication features have helped to save on storage costs."
"The general backup for replication and virtual standby are the most valuable aspects; it does what it says it does and is a decent tool for not a big budget."
"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"I sleep well at night knowing that our systems are protected."
 

Cons

"At the moment I am pleased with what Nakivo does but I would like more reporting functions and, if possible, integration with my RMM system."
"So far, there is no version that supports Polish. If such a version existed, many customers in our region would decide to purchase and implement this solution."
"The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented."
"It seems maybe that the interface could be a little bit better, but it is what it is."
"The backup speed needs improvement."
"Sometimes they are slow to respond."
"What must be improved is the response time to technical support requests."
"While Nakivo delivers comprehensive solutions, there's room for enhancement, particularly regarding Proxmox support."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"There is room for improvement in customer service and support. I would like to see faster response time."
 

Pricing and Cost Advice

"It has a very good price in the market."
"Pricing is easy to understand and very affordable."
"The product is quite cheap compared to other products on the market, but despite this, it is rich in features both at the level of backup and recovery as well as at the level of additional options."
"Nakivo is cheaper per machine and per backup."
"As a free solution for a small environment, this is a great solution!"
"We use a perpetual license that is priced well."
"The pricing, setup costs, and licensing are easy to understand, no matter how you want to implement it."
"The licensing currently allows for host-based licensing, which is advantageous if you have a lot of data on a few hosts."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"The pricing is on the higher end."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Its price is okay. It is reasonable in terms of the way it works."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"I don't think the licensing for the product is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
10%
Construction Company
9%
Outsourcing Company
8%
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise16
Large Enterprise9
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing shows that NAKIVO Backup & Replication is more price-efficient than other solutions, and we are satisfied with the pricing.
What needs improvement with Nakivo?
Improving NAKIVO Backup & Replication involves addressing the hassle of choosing the right license level when starting out, especially with specific requirements, and the lack of macOS support ...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

No data available
Dell AppAssure
 

Overview

 

Sample Customers

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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