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NetApp HCI [EOL] vs Scale Computing Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Scale Computing Platform
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
9
Ranking in other categories
HCI (19th), Edge Computing Platforms (5th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
AbdulSattar - PeerSpot reviewer
Channel Sales Manager at Softech Microsystems
Extremely easy to learn and use for beginners
Some features go well with other tools like VMware, where making something on the fly or making some changes on the fly in the area of memory or something is possible. On the fly, you cannot do anything on Scale Computing HC3, though it is a very rarely needed area. Being able to make some changes on the fly is very risky, but even then, you see customers saying since it is an area that is not possible with Scale Computing HC3, it is better to go with some other tools. My company convinces our customers that opting for another solution is not required since a tool that allows us to make some changes on the fly can be very risky, and it is also not something that fits in according to certain policies or good practices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of helping us with storage persistence across private and hybrid clouds, we do store data internally and in Azure. It has allowed us to consolidate a number of workloads, across our old NetApp and a number of our older storage arrays, into a single unit and have that unit also working with Azure."
"NetApp HCI's ability to scale on demand is a differentiator in the marketplace."
"The multi-vertical aspect is what is most valuable for us. The main reason we wanted a multi protocol was because Amazon was not able to provide us with access to the same data as we could get from Linux and Windows lengths. That was our value proposition for this solution."
"Our goal with NetApp HCI is to have no single point of failure."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers."
"The most valuable feature is the convergence."
"Since implementing this solution, we have to do less work."
"It has automated a lot of workloads. It has automated us from ticketing a large number to a very small number."
"Scale Computing HC3 is highly stable."
"The initial setup is pretty straightforward."
"The most valuable feature of Scale Computing HC3 is if one of the devices fails, you won't even notice, the service maintains operation. The customers don't have to waste two, or three days on delays. Additionally, you do not have to waste time with recovery software, it is a lot easier."
"I would advise others they should use this solution instead of traditional servers because it's safer, and better for the company."
"The product's initial setup phase is too easy."
"The most valuable features are the appliance-type feel and that you don't need additional licenses as everything is built-in."
"It gives the ease of management for a small IT department."
"The most valuable feature of the solution is the nice GUI."
 

Cons

"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"The networking needs improvement."
"The product needs better support for installing the operating system on the machine."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"It doesn't have all the data points we need and all the historical data that I would like."
"We went with a different solution and having run that for a while, I would say that there is a lot more than they could do to make it more streamlined."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"The product could use a better control center."
"I would like bigger clusters with more than eight nodes."
"There could be an easier way to see which servers are on each node"
"The product struggles to cope with bigger workloads. In the next release, I'd like some backup solutions to be added."
"The snapshot technology takes up 500 times more space compared to other solutions."
"I've had so many issues with the sales team when I was looking to make some improvements, and improve the performance. They would create so many excuses to force me to buy new nodes all the time and not let me add more memory to each node."
"On the fly, you cannot do anything on Scale Computing HC3, though it is a very rarely needed area."
"Scale HC3 improvements would involve literally fixing up the replication."
 

Pricing and Cost Advice

"Its pricing is lower than our previous solution."
"All the licenses are included when you buy the program."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"The price of the solution is okay but could improve."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"The product is worth the money, but I would not say it's very cheap or very expensive."
"I give the pricing a nine out of ten."
"rate HC3's pricing a five out of ten since it is affordable."
"I pay for Scale Computing HC3 and it includes customer service for one year. We paid for an additional year for customer service but that includes the updates and everything for the software. Additionally, the licensing is for Windows, which is the same for everybody."
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Top Industries

By visitors reading reviews
Construction Company
20%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
14%
Financial Services Firm
8%
Outsourcing Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise1
 

Also Known As

No data available
Scale Computing HC3
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Resorts World Las Vegas, Stena, Telford Offshore, Goodwill, Sandals, Jerry's Enterprises, Mendard's Royal Farms, Delhaize, Benchmark Electronics, Classic Hotels, Genting Casino, Lindt, Sainsbury's, Landmark Cinemas, Golden Queen Mining, Coca Cola. Holiday Inn, Iron County School District, Sevier County Bank, City of St. Cloud Minnesota, Presbyterian Mo-Ranch Assembly, KIB Electronics, Brake Masters, Lincoln County Hospital, Ohio Summit County Board of Elections
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