Netskope Next Gen Secure Web Gateway vs Zscaler Internet Access comparison

Why PeerSpot?

Netskope and Zscaler are both solutions in the Secure Web Gateways (SWG) category. Netskope is ranked #12 with an average rating of 10.0, while Zscaler is ranked #3 with an average rating of 8.8. Netskope holds a 2.1% mindshare in WSG, compared to Zscaler’s 9.7% mindshare. Additionally, 100% of Netskope users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Jun 3, 2026

Zscaler Internet Access and Netskope Next Gen Secure Web Gateway compete in the web security category. Zscaler seems to have the upper hand in terms of comprehensive web security features and stability, while Netskope is preferred for its ease of configuration and quick point-of-presence connections.

Features: Zscaler Internet Access offers advanced threat protection, scalable cloud solutions, and web filtering for malware protection. It enables creating whitelists and blacklists with minimal latency through a global network. Netskope provides excellent data loss prevention (DLP), granular access control, and seamless integration capabilities, emphasizing role-based permissions.

Room for Improvement:Zscaler could enhance user-based access controls and local data center availability in specific regions. Its DLP features need advancement in machine learning and AI. Users also desire dedicated IPs and better geographical support. Netskope should improve policy streamlining and vulnerability management, ensuring seamless DLP solution integration and real-time dashboard data.

Ease of Deployment and Customer Service: Zscaler supports various deployment models, like public and hybrid clouds, though users report mixed experiences with technical support. Netskope receives positive feedback for service but faces occasional call rescheduling challenges, yet it facilitates efficient public and hybrid cloud deployments.

Pricing and ROI: Zscaler is a premium solution with extensive security features, valued for reducing legacy infrastructure costs despite its high price. Netskope is cost-competitive, offering lower ownership costs than traditional solutions. Both provide good ROI, especially in enhancing security and reducing manpower requirements.

To learn more, read our detailed Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access Report (Updated: September 2026).

Buyer's Guide

Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of October 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.2% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.1%, down from 2.2% compared to the previous year. The mindshare of Zscaler Internet Access is 9.7%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
Zscaler Internet Access	9.7%
iboss	3.2%
Netskope Next Gen Secure Web Gateway	2.1%
Other	85.0%

Secure Web Gateways (SWG)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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reviewer2811576

Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees

Granular web controls have improved user-specific access and reduced security incidents

For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

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VikasTiwari

Senior Network Engineer at Anthology

Cloud security has transformed remote access and now supports zero trust for all users

The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is definitely very good in terms of service."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Our primary use case for this product is DLP,"

More iboss pros

"As Netskope is a cloud-based application, it is possible to analyze and distinguish personal and enterprise instances."

"The solution's CASB, DLP, and threat protection features are very good."

"Web filtering and DLP are good features."

"Netskope Next Gen Secure Web Gateway has positively impacted my organization by allowing us to have total control and visibility over which users access and which websites they visit."

"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."

"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."

"The solution is reliable and has high availability."

"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."

More Netskope Next Gen Secure Web Gateway pros

"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."

"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."

"Having a centralized firewall that protects the whole topography is quite awesome when you also have users that are not on the plan because it actually improves visibility of those users."

"Zscaler covers all the features needed to replace a VPN or proxy solution; they are good, and they've been on the market for 15 years now, so they are mature enough."

"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."

"This solution helps you establish a secure connection from your laptop to the closest Zscaler point of presence, so you have protection anywhere in the world."

"The solution offers a distributed organization to master and to control all of the endpoints."

"The most valuable feature of the solution is SWG traffic."

More Zscaler Internet Access pros

Cons

"Sometimes, obviously, there are bugs."

"The dashboards for local use could be better."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"The endpoint-type solution is an area that needs some improvement."

"File integrity monitoring would be very advantageous as an additional feature."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."

"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."

More iboss cons

"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."

"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."

"They should work on marketing material to put out their work with a little more effort."

"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."

"Netskope can only provide the high level related to threats."

"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."

"The solution lacks a good reporting feature."

"The solution needs to improve its on-premise detection technique."

More Netskope Next Gen Secure Web Gateway cons

"The solution is quite expensive. It's around double what others are offering."

"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."

"The admin console needs improvement as it loads slowly and sometimes takes two to five minutes to open."

"The OS capabilities and WSL support could be improved."

"We'd like for them to include some sort of antivirus tool."

"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."

"The response time and engagement model for technical support could be improved to handle complex outages more efficiently."

"I would like to see more training and video documentation."

More Zscaler Internet Access cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"The price is average. Because the license is user-based, you can increase it as per the user quantity."

"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."

"We pay a licensing fee of $10,000 on a yearly basis."

"The product is cheap."

"The solution's overall cost is cheaper than regular web security solutions."

"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."

"Zscaler is transparent about its pricing model."

"The pricing is an issue. It is expensive compared to other firewalls on the market."

"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."

"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."

"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."

"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."

"Our monthly fee is around R3000."

More Zscaler Internet Access pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Financial Services Firm

17%

Construction Company

Manufacturing Company

Outsourcing Company

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	39

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by emphasizing the modular function even more during sales presentations and demonstr...

See all answers

What is your primary use case for iboss?

iboss is primarily used for content filtering within school districts and public K-12 school districts, and it can al...

See all answers

What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

See all answers

Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

See all answers

Which lesser known firewall product has the best chance at unseating the market leaders?

Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...

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What needs improvement with Netskope Next Gen Secure Web Gateway?

For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the mom...

See all answers

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

See all answers

Which is better, Zscaler internet access or Netsckope CASB?

We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...

See all answers

What is your experience regarding pricing and costs for Zscaler Internet Access?

We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...

See all answers

Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

Zscaler Zero Trust Exchange Platform vs iboss

Compared 4% of the time

More iboss Competitors

Prisma Access by Palo Alto Networks vs Netskope Next Gen Secure Web Gateway

Compared 14% of the time

Menlo Secure vs Netskope Next Gen Secure Web Gateway

Compared 13% of the time

Fortinet FortiGate vs Netskope Next Gen Secure Web Gateway

Compared 9% of the time

dope.swg vs Netskope Next Gen Secure Web Gateway

Compared 6% of the time

Forcepoint Secure Web Gateway vs Netskope Next Gen Secure Web Gateway

Compared 3% of the time

More Netskope Next Gen Secure Web Gateway Competitors

Cisco Umbrella vs Zscaler Internet Access

Compared 30% of the time

Prisma Access by Palo Alto Networks vs Zscaler Internet Access

Compared 5% of the time

Netskope vs Zscaler Internet Access

Compared 4% of the time

Fortinet FortiGate vs Zscaler Internet Access

Compared 4% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Zscaler Internet Access

Compared 2% of the time

More Zscaler Internet Access Competitors

Product Reports

Buyer's Guide

iboss

October 2026

Download iboss product report

Buyer's Guide

Netskope Next Gen Secure Web Gateway

October 2026

Netskope Next Gen Secure Web Gateway report

Download Netskope Next Gen Secure Web Gateway product report

Buyer's Guide

Zscaler Internet Access

September 2026

Download Zscaler Internet Access product report

Also Known As

iBoss Cloud Platform

No data available

ZIA

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

Netskope Next Gen Secure Web Gateway delivers advanced web security with features like malware control, DLP, and swift connectivity. With cloud-native operations, it enhances security without on-premise hardware.

Organizations leveraging Netskope Next Gen Secure Web Gateway benefit from its ease of policy management, swift connections, and consolidation of technologies. The gateway ensures robust security with features such as CASB, URL filtering, threat prevention, and sandboxing. Its operations are cloud-native, eliminating the need for on-premise hardware, and it integrates effectively with IAM and PAM systems. Broad SaaS coverage and an emphasis on architectural governance enhance web activity security and visibility. While there is room to improve file control, IoT functionality, and endpoint features, it remains a trusted option for safe web browsing, filtering, and security through advanced policy controls and prevention methods.

What are the key features of Netskope Next Gen Secure Web Gateway?

Policy Ease: Simplifies managing security policies for diverse web applications.
Swift Connections: Ensures fast and secure internet connections for uninterrupted workflow.
Malware Control: Provides robust protection against malware with comprehensive control features.
Data Loss Prevention (DLP): Prevents data breaches through effective monitoring and management.
Cloud-Native Operations: Operates fully in the cloud, eliminating the need for physical hardware.
CASB Integration: Offers seamless integration with Cloud Access Security Broker for enhanced security.
Threat Prevention: Detects and prevents potential online threats effectively.

What benefits and ROI should be considered when evaluating Netskope Next Gen Secure Web Gateway?

Security Enhancement: Provides increased security through advanced threat prevention and control tools.
Cost Efficiency: Reduces the need for on-premise hardware, lowering total cost of ownership.
Operational Efficiency: Enhances operational workflow with faster and more secure internet connections.
Comprehensive Integration: Integrates seamlessly with existing IAM and PAM systems, facilitating ease of use.
Actionable Insights: Offers detailed reporting and analytics for informed decision-making.

Netskope Next Gen Secure Web Gateway is widely implemented across industries for secure internet navigation, application control, and threat prevention. Enterprises use it to prevent shadow IT, manage SaaS traffic, and enforce governance according to specific industry regulations, ensuring security and compliance.

Netskope

Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.

It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.

What are the key features?

Website Filtering: Controls access to harmful sites to protect users.
SSL Inspection: Shields against threats bypassing traditional defenses.
Cloud Sandbox: Provides advanced threat protection through testing.
CASB: Offers cloud application visibility and security enforcement.

What benefits should users seek?

Scalability: Easily adjusts to growing requirements without manual intervention.
Centralized Management: Simplifies policy implementation across locations.
Seamless Integration: Reduces need for traditional VPNs by integrating with remote infrastructure.

Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.

Zscaler

Sample Customers

Trusted by global enterprises and government agencies.

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.

Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group

Buyer's Guide

Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access

September 2026

Free Report: Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access

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