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New Relic vs SolarWinds ipMonitor comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
9th
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)
SolarWinds ipMonitor
Ranking in Network Monitoring Software
79th
Ranking in IT Infrastructure Monitoring
65th
Average Rating
6.0
Reviews Sentiment
5.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 1.8% compared to the previous year. The mindshare of SolarWinds ipMonitor is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.5%
SolarWinds ipMonitor0.4%
Other98.1%
Network Monitoring Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Masud Alam - PeerSpot reviewer
Manager at Optimum Origens Inc.
IP address management improves network efficiency but licensing cost could decrease
We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation and allows us to declare IP addresses for our integration. We have been using it for IP address…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Give it a try, install it, and use it. I don't have to manage the server and worry about the database, storage, and VMs being up and running, etc. It is always there."
"New Relic is now the leader in efficiency improvement."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The versatility of the solution is its most valuable feature."
"It offers helpful user metrics so we can learn more about the user experience."
"The most valuable feature is New Relic Insights, and our customers are happy with the dashboard and the data that it displays and the correlation between the components."
"It is easy to set up from scratch, as you don’t need resources."
"It's industry-leading, the most responsive full suite of tools that I’ve used."
"The initial setup is very straightforward and it is easy to add nodes."
"The most valuable feature is the availability of end devices."
"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."
 

Cons

"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."
"It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue, but it could be a bit better."
"Perhaps the retention on some of the old problem traces would be an improvement."
"The scalability can be improved."
"It could be faster, but they’re already working on making this."
"I’m into very dense charts, and I think the charts used throughout APM are a little low resolution in terms of time points across the X axis."
"If you are concerned about how your services behave, then New Relic shouldn't be your first choice."
"New Relic is priced on the higher side."
"The solution does not include enough features and has some performance issues."
"The licensing cost is high compared to open source tools."
 

Pricing and Cost Advice

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The pricing and licensing are too high."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"This is an expensive product."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The solution is a bit expensive because the annual license does not include new features that are priced as add-ons."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
7%
Construction Company
19%
Comms Service Provider
16%
Healthcare Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
What is your experience regarding pricing and costs for SolarWinds ipMonitor?
The licensing cost is high compared to other open-source tools. Being a corporate client, we require corporate licensing, which adds to the cost.
What needs improvement with SolarWinds ipMonitor?
The licensing cost is high compared to open source tools. The state monitoring tools could be improved with AI integration to track IP usage history. There is no local support; we must contact thei...
What is your primary use case for SolarWinds ipMonitor?
We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation a...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
ipMonitor
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. SolarWinds ipMonitor and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.