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NIKSUN NetVCR vs NinjaOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NIKSUN NetVCR
Ranking in Network Monitoring Software
93rd
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Network Monitoring Software
12th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Help Desk Software (8th), Server Monitoring (2nd), IT Service Management (ITSM) (8th), Remote Access (8th), Vulnerability Management (21st), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (7th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), MSP Backup (1st), Unified Endpoint Management (UEM) (3rd), Autonomous Endpoint Management (1st)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of NIKSUN NetVCR is 0.4%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NinjaOne1.0%
NIKSUN NetVCR0.4%
Other98.6%
Network Monitoring Software
 

Featured Reviews

Himanshu Shah - PeerSpot reviewer
Partner at Opticom Data Products
High performance, quick packet monitoring, and helpful support
The solution could improve by having automatic mitigation. For example, as soon as a problem occurs the solution alarms and mitigates the situation immediately. In a feature release of the solution they should add features related to automation and remediation. Automation would help increase level of security the solution provides.
reviewer2805150 - PeerSpot reviewer
IT Director at a insurance company with 10,001+ employees
Automated patching has transformed our remote support and security reporting workflows
Since NinjaOne was implemented, I would say it represents a huge positive change. All our patching is now automated and does not require any manual work from my team, which has saved them a tremendous amount of time. The reporting capabilities are amazing. We have high visibility into which devices were fully patched and which require attention. NinjaOne has helped us secure all our endpoints, patch all the vulnerabilities, and keep our endpoints and servers up-to-date in patching. It has saved my team a tremendous amount of time in providing remote IT support to our users. Overall, we have highly benefited from NinjaOne.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The unique selling point of NIKSUN is its ability to scale and its reporting capabilities. NIKSUN captures the packets at a very high speed, from one GB to 160 Gbps also. It offers report granularity in nanoseconds."
"NIKSUN provides you with the why, what, when and where type of answers to all your network problems."
"The most valuable features of NIKSUN NetVCR are its performance and forensic capabilities. Additionally, the information that the solution provides is highly detailed and useful. When dealing with network traffic packets can be sent at a high speed causing some security issues, but this solution is able to rapidly monitor the packets providing security."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"It just works as advertised and serves the purpose for which we got it."
"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
"NinjaOne's best feature is its monitoring."
"NinjaOne allows even small teams of three users to support over 400 desktops and keep them up to date and working at peak performance."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
 

Cons

"NIKSUN is a passive solution. It provides you with you data, alerts, reports and the root cause of issues. However, it requires a person to make use of this functionality. If an event is happening and nobody attends to it, the effects of the event could be severe."
"The solution could improve by having automatic mitigation. For example, as soon as a problem occurs the solution alarms and mitigates the situation immediately."
"Customer support is active and proactive, but not reachable 24/7, which is an issue."
"The network monitoring needs to be improved."
"NinjaOne's reporting module is cumbersome."
"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"I want NinjaOne to improve the reports."
"NinjaOne's dashboard could be easier to use."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
 

Pricing and Cost Advice

"The price of the solution is high. There is an annual license costs."
"We got a pretty good deal. It was fairly affordable."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"The product's pricing depends on the number of PCs or devices."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"Its pricing is great."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaRMM uses a subscription model."
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Top Industries

By visitors reading reviews
Comms Service Provider
20%
Construction Company
20%
Manufacturing Company
12%
Educational Organization
8%
Comms Service Provider
11%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for NinjaOne?
My experience with the pricing, setup cost, and licensing has been pretty straightforward. The setup itself wasn't difficult since it's a cloud-based platform, and I mainly needed to get th...
What needs improvement with NinjaOne?
One area where I think NinjaOne could improve is in reporting and customization. The platform gives me a lot of useful information, but sometimes I would appreciate more flexibility in how I custom...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is remote monitoring and management for our client's endpoints. Day-to-day, I use it to keep an eye on device health, manage Windows updates and patching, remotely...
 

Also Known As

NetVCR
No data available
 

Overview

 

Sample Customers

Visa, FedEx, CitiGroup, IDC
Status Pros, Mitchell and Company
Find out what your peers are saying about NIKSUN NetVCR vs. NinjaOne and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.