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NinjaOne vs XM Cyber comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Organizations benefit from Qualys TotalCloud with improved efficiency, enhanced security, and substantial savings in time and resources.
Sentiment score
6.7
Organizations save costs and time with NinjaOne, improving productivity and efficiency with ROI typically in six months.
Sentiment score
6.0
XM Cyber improves efficiency, cutting vulnerability management labor, saving money, and enhancing risk management with superior risk tracking capabilities.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
Dns architect at a outsourcing company with 5,001-10,000 employees
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a insurance company with 10,001+ employees
There was a specific issue that our other security tooling did not pick up, but XM Cyber did.
Group CISO at a insurance company with 51-200 employees
It's reduced the timescale to remediate vulnerabilities that are identified as representing a high risk.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Customer Service

Sentiment score
6.9
Qualys TotalCloud delivers knowledgeable support with high ratings despite occasional delays, emphasizing personalized and effective problem-solving.
Sentiment score
7.2
NinjaOne offers effective customer service with some response time issues, achieving high ratings despite limited 24/7 availability.
Sentiment score
6.2
XM Cyber's customer service is highly rated for responsiveness and effectiveness, with some minor improvement suggested by a user.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
On a scale from one to ten, I would rate customer support a ten.
Head of IT at a insurance company with 201-500 employees
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
The customer support is fantastic; it's probably some of the best we've received across all our security vendors.
Group CISO at a insurance company with 51-200 employees
Customer support for XM Cyber is good, responsive, and it follows up on issues.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.4
Qualys TotalCloud excels in scalability and multi-cloud support but faces occasional performance lags and management challenges.
Sentiment score
8.2
NinjaOne is scalable and flexible, suitable for various enterprise sizes, praised for adaptability despite cost concerns for smaller setups.
Sentiment score
7.3
XM Cyber provides scalable, reliable solutions with easy licensing and deployment, receiving high ratings and responsive partner support.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
Its scalability is great; it's easy to deploy and fully scalable.
IT Security manager at a tech services company with 10,001+ employees
We have not experienced any issues with scalability or reached its limits.
Group CISO at a insurance company with 51-200 employees
 

Stability Issues

Sentiment score
8.4
Qualys TotalCloud is praised for high stability, reliability, minimal downtime, advanced scanning, prompt support, and seamless user experience.
Sentiment score
8.2
NinjaOne is highly stable, with frequent updates and minor issues, resulting in minimal reliability concerns and user satisfaction.
Sentiment score
8.0
XM Cyber is highly stable, quickly addressing minor issues, ensuring reliable and consistent performance in complex environments.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a insurance company with 10,001+ employees
We have quite a complex and large IT estate, and we've certainly experienced no limitations or problems arising from the ability of XM Cyber's product to scale across that estate.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

Qualys TotalCloud needs UI/UX improvements, enhanced automation, better integration, clearer licensing, and faster vulnerability detection for competitiveness.
Users desire better software integration, advanced features, improved affordability, and enhanced Linux/macOS support for NinjaOne.
XM Cyber should enhance mobile access, AI integration, support, visualization, tool compatibility, vulnerability detection, pricing, and advanced analytics.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
We push the boundaries with digital twins; I understand XM Cyber uses a similar concept of graph databases to map environments.
Group CISO at a insurance company with 51-200 employees
They could improve support because when we need to create a super case and escalate to resolve with technical support, they resolve our ticket in approximately two weeks.
Chief Information Security Officer at Prezero
The part that can be improved is the mobile exposure and the IBM i specific equipment.
IT Security manager at a tech services company with 10,001+ employees
 

Setup Cost

Qualys TotalCloud offers competitive pricing and flexibility, especially for large enterprises, with quick setup and comprehensive integration.
Enterprise users find NinjaOne competitively priced, offering cost-effective value with bundled tools, though expenses vary by features and scale.
In our case, replacing the tool will give us better functionalities without increasing the cost compared to what we pay today for the competitor.
Head of IT at a insurance company with 201-500 employees
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
We have a large, complicated estate, and in the licensing discussions, we were keen not to have the cost balloon because of the complication, the number of PCs and servers that we have.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Valuable Features

Qualys TotalCloud optimizes cloud security with AI, enhanced risk management, and efficient threat detection across multi-cloud environments.
NinjaOne streamlines IT management with remote monitoring, automation, and security features, ideal for efficient, cost-effective infrastructure management.
XM Cyber enhances security by simulating attacks, assessing risks, identifying vulnerabilities, and optimizing asset protection with metrics and cost savings.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
Our loss exposure amount has reduced significantly, leading to two big wins: our loss exposure amount has gone down, and we have direct savings from focusing our team's time on what's important, allowing them to work on other business benefits and generate value for the company.
Group CISO at a insurance company with 51-200 employees
By far, the best feature of XM Cyber is being able to map out the way vulnerabilities can be exploited based on what they call the choke points in the network where the path that a bad actor would take comes closest to assets within our environment that are most vulnerable but also most valuable.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
XM Cyber allows us to quantify the risk, and we are able to track remediation, so we can quantify the risk at an executive level and also to a technical IT team.
IT Security manager at a tech services company with 10,001+ employees
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
53
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (9th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
NinjaOne
Ranking in Vulnerability Management
21st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (6th), Network Monitoring Software (12th), Server Monitoring (2nd), IT Service Management (ITSM) (6th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), MSP Backup (1st), Unified Endpoint Management (UEM) (6th), Autonomous Endpoint Management (3rd)
XM Cyber
Ranking in Vulnerability Management
43rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Continuous Controls Monitoring (4th), Cloud Security Posture Management (CSPM) (30th), Continuous Threat Exposure Management (CTEM) (6th)
 

Mindshare comparison

As of October 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of NinjaOne is 1.0%, up from 1.0% compared to the previous year. The mindshare of XM Cyber is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
NinjaOne1.0%
XM Cyber0.9%
Other96.9%
Vulnerability Management
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Amelia Torres Medrano - PeerSpot reviewer
Chief Information Security Officer at Prezero
Has improved risk visibility and highlights the need for faster support response
The roadmap is a disadvantage because this kind of technology should incorporate AI. At the moment, we don't have any modules with AI. They could improve support because when we need to create a super case and escalate to resolve with technical support, they resolve our ticket in approximately two weeks. This aspect needs improvement.
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
Manufacturing Company
11%
Financial Services Firm
10%
Retailer
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise10
Large Enterprise38
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Qualys TotalCloud?
I was not involved in pricing, setup cost, and licensing, but I can say that the setup was fast, within a quarter, an...
What needs improvement with Qualys TotalCloud?
In terms of improvements, the features we are using in Qualys TotalCloud are working in the best optimal way, and I d...
What is your primary use case for Qualys TotalCloud?
I have been using Qualys TotalCloud for the last eight months to scan the hardware and the virtual devices in our inf...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...
What is your experience regarding pricing and costs for XM Cyber?
My experience with pricing, setup cost, and licensing was that we have a large, complicated estate, and in the licens...
What needs improvement with XM Cyber?
The roadmap is a disadvantage because this kind of technology should incorporate AI. At the moment, we don't have any...
What is your primary use case for XM Cyber?
My major use case for XM Cyber is managing the services in our company, Prosegur Iberia, for Spain and Portugal. We d...
 

Comparisons

 

Also Known As

Qualys TotalCloud with FlexScan
No data available
No data available
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Hamburg Port Authority, Plymouth Rock Corporation
Find out what your peers are saying about NinjaOne vs. XM Cyber and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.