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Oracle E-Business Suite vs Siebel comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Field Service Management
1st
Ranking in Product Configuration and Quoting
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
ERP (4th), Activity Based Costing Software (1st), Benefits Administration (3rd), Enterprise Resource Planning for Manufacturing (1st)
Siebel
Ranking in Field Service Management
4th
Ranking in Product Configuration and Quoting
6th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (7th)
 

Mindshare comparison

As of October 2026, in the Field Service Management category, the mindshare of Oracle E-Business Suite is 5.9%, up from 5.3% compared to the previous year. The mindshare of Siebel is 6.1%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite5.9%
Siebel6.1%
Other88.0%
Field Service Management
 

Featured Reviews

Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its drag-and-drop features make data distribution a breeze."
"The most valuable feature is the data availability across the enterprise from sales to manufacturing to distribution."
"From that perspective, it's 100% worth the investment."
"Oracle EBS is a mature product; it fills many needs and is a gate to doing customization, as there is a need for custom solutions."
"Oracle E-Business Suite is a very integrated application. My overall rating is nine out of ten."
"Oracle E-Business Suite is best for financial transactions, especially for finance users."
"ERP is a valuable feature of this product."
"EBS has lots of application families and lots of features. It is modular in deployment and flexible enough to let the customer increase the built-in capabilities and enable new applications when needed. These are very important things at hand in case there will be a need to expand the product capabilities and/or implement new projects."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
"Being a single source of information, this provides an authoritative source of information."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"I found that this product had the ability to meet our business needs."
 

Cons

"They don't have built-in bank integrations, which would be very helpful."
"Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
"The user interface can be improved."
"The implementation took a long time but it was for many reasons. However, Oracle made sure that the solution and systems were up and running."
"The main challenge has been the annual maintenance cost."
"I would like to see improvement in the overall UI."
"The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."
"Improving the reporting and user interface of Oracle ERP would be beneficial and is something that can be considered for future updates."
"Deployment is still considered cumbersome and the integrations are quite an expense."
"Pricing is very high."
"It is a very expensive product and data steward module is very complex."
"Business rules for data duplication can be improved."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
 

Pricing and Cost Advice

"The pricing is high."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
"We pay about $300 a year in order to license the solution."
"Whatever the products you use, you'll be paying a yearly maintenance price or a support price."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Oracle's pricing is on the higher end."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
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Top Industries

By visitors reading reviews
Construction Company
10%
Outsourcing Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
13%
Comms Service Provider
11%
Manufacturing Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise34
Large Enterprise114
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
Ask a question
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Also Known As

Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Oracle E-Business Suite vs. Siebel and other solutions. Updated: October 2026.
917,433 professionals have used our research since 2012.