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Oracle Real User Experience Insight vs Quest Foglight for APM [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Real User Experience...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
Application Performance Monitoring (APM) and Observability (57th)
Quest Foglight for APM [EOL]
Average Rating
8.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AKM Rezaul Karim - PeerSpot reviewer
Deputy General Manager at Thakral
Provides you with powerful analysis of your network and business infrastructure
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.
AK
Consultant at a tech services company with 1,001-5,000 employees
Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface.
I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Before RUEI came in, the users from production took hours to resolve issues, or couldn't end up finding a root cause."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"Customer satisfaction higher than before."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"Even if you don't have a QA tool, you can automate a lot of the quality assurance functions through ORUEI."
"The most valuable feature is the ability to Drill down to webpage actions."
"With the APM you can replay the end user session and see issues quickly by viewing the session."
"Foglight Enterprise was the most scalable and easy to deploy tool."
"Real time database monitoring and alerting are valuable."
"Over all in my organization, this product helped us to maintain health, risk and efficiency of the virtual infrastructure."
"The product has improved the way we respond to database issues as it has made us more proactive."
"Foglight is an awesome tool and it is able to instrument and integrate easily with any monitoring tool."
"Sometimes we can solve problems before they occur."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
 

Cons

"It is a bit complex for newbie."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"Licensing is very expensive for this solution."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
"The application resource usage has increased due to using RUEI."
"The upgrade process could use some fine tuning. I have done an upgrade of the system as well as addedupdated agents, and sometimes that process is a bit cumbersome, and does not go as planned."
"I would perhaps like to see more SSMS connections."
"SQL agents often failed but again this may have been addressed in future versions."
"I want to see a new interface that contains HTML5 features."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"South African skill is scarce"
"They need to improve the stability of FxM and FxV."
 

Pricing and Cost Advice

Information not available
"I recall it being a very expensive solution relative to function and stability."
"Foglight can be expensive I would go with the pricing at a three year deal."
"The price is expensive for us."
"Since the product split – the licensing is a bit more complex."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
13%
Comms Service Provider
12%
Outsourcing Company
12%
Outsourcing Company
18%
Marketing Services Firm
11%
Construction Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise13
 

Also Known As

Oracle Real User Experience Insight, Oracle RUEI
Foglight, Dell Foglight
 

Overview

 

Sample Customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
Anji Automotive Logistics, Unimat, Priceline.com
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: October 2026.
917,433 professionals have used our research since 2012.