The biggest piece that frustrates me is that there is no sandbox. There is nowhere for a person to just click a bunch of buttons or view as a different viewer. It is sometimes really challenging from an administrative standpoint to understand what another person is seeing as far as their access. Sometimes Paycom verbiage is a little confusing from my standpoint. I find that words I used in previous HRIS systems or any type of customer-facing system that I have used previously sometimes do not mean the same thing in Paycom. I think I am doing one thing and then it turns out I might be doing a different thing. I do think Talent Acquisition, or maybe even separate modules in general, can show they were maybe not created by the same person because they operate differently. For example, most of your workflows are built into a specific space, but Talent Acquisition seems to run completely independently. You could tell other people have been doing different modules. That is one of the biggest pain points. The reporting is also a little tricky if you are not used to having more of something already set up for you. The reporting is not intuitive. You really have to know exactly the thing you are looking for, exactly the name of the fields, and because I struggle a little bit with the verbiage and just generally moving from one system to this system, or multiple systems to this, and this system is the only one that calls it something different, I sometimes have a very difficult time in reporting finding what I need. Most times when I am looking for a very specific metric or a very specific piece of data and I reach out to the representatives at Paycom, or even when I cannot figure out how to make something function, I have been told it is something that does not exist. They put it on the development piece, but then I am creating multiple reports and having to merge them on my own. The reporting aspect of Paycom is not my favorite. The lack of a sandbox and the lack of being able to view as a different viewer is extremely frustrating in this system. Paycom is rapidly improving, so they make a lot of improvements pretty quickly and you do not really know what is happening. You can see it on webinars and other things, but truth be told, I do not know who has time to really go into every improvement every other day to see what is new and what has improved. A lot of the time we are just functioning in our jobs and then noticing that something has changed. It is a little tough to stay on top of the upgrades and the changes.
