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Perfecto vs SmartBear LoadNinja comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Perfecto
Ranking in Performance Testing Tools
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Functional Testing Tools (19th), Mobile App Testing Tools (6th), Test Automation Tools (19th)
SmartBear LoadNinja
Ranking in Performance Testing Tools
16th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Load Testing Tools (14th)
 

Mindshare comparison

As of October 2026, in the Performance Testing Tools category, the mindshare of Perfecto is 3.4%, up from 2.4% compared to the previous year. The mindshare of SmartBear LoadNinja is 2.1%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Perfecto3.4%
SmartBear LoadNinja2.1%
Other94.5%
Performance Testing Tools
 

Featured Reviews

Rodrigo Candido Costa - PeerSpot reviewer
Software Quality and Automation Specialist at PRIME CONTROL
The solution saves us money because the cost of each license is 10 times lower than what we would spend to maintain infrastructure here
Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device. We can interact with the code in the debugging tool, but we cannot directly click on the element on the screen or send other kinds of inputs to the device. This is possible with other tools. Also, it would be nice if there were some kind of API to get a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature was automated.
Kapil Tarka - PeerSpot reviewer
Test Manager at a tech services company with 51-200 employees
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the good things about Perfecto is the scalability that it provides."
"We have seen the biggest improvement in cost savings, initially saving $2.6 million a year just on roaming charges."
"The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video."
"Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot."
"Using the device lab has definitely helped us to scale our testing operations."
"When the scripts are stable, Perfecto is awesome."
"The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream."
"Overall, it has helped massively to speed up our testing efforts and not just from a device point of view."
"The most powerful aspect is the ease of use."
"SmartBear LoadNinja is easy to use and implement."
"It's a very simple tool for performance testing."
"We are happy with the technical support."
"But for now, we are happy with what have been using."
 

Cons

"The flakiness, or the accuracy, of the test execution can be improved. Also, the responsiveness of their cloud lab could be improved as well."
"I'm hoping they can support on-premises instances."
"When using devices on the cloud, it lags quite a bit at times. I know that these are real devices that are being projected on our laptop screens and monitors, but if the speed could be improved, that would be good."
"The monitoring features, in particular network traffic monitoring, could be improved."
"When using devices on the cloud, it lags quite a bit at times."
"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."
"It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution."
"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively."
"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
"It needs time to mature."
"Certainly, the cost could be reduced. It requires attention. Clients have expressed dissatisfaction with the price."
 

Pricing and Cost Advice

"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"This is an expensive solution compared to others, by 30% to 40%."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
"It's definitely on the higher end of prices for this type of service."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Certainly, the cost could be reduced."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
11%
Outsourcing Company
11%
Manufacturing Company
8%
Manufacturing Company
19%
Financial Services Firm
19%
University
11%
Construction Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise23
No data available
 

Also Known As

Perfecto Mobile, Perfecto Web
SmartBear LoadComplete
 

Overview

 

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover
Falafel Software
Find out what your peers are saying about Perfecto vs. SmartBear LoadNinja and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.