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Proofpoint’s ZenGuide vs SAP SuccessFactors Learning comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
2.7
Number of Reviews
3
Ranking in other categories
Security Awareness Training (3rd)
SAP SuccessFactors Learning
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
31
Ranking in other categories
Learning Management Systems (LMS) (4th)
 

Mindshare comparison

Proofpoint’s ZenGuide and SAP SuccessFactors Learning aren’t in the same category and serve different purposes. Proofpoint’s ZenGuide is designed for Security Awareness Training and holds a mindshare of 5.1%, down 8.3% compared to last year.
SAP SuccessFactors Learning, on the other hand, focuses on Learning Management Systems (LMS), holds 2.0% mindshare, down 5.6% since last year.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
Proofpoint’s ZenGuide5.1%
KnowBe410.9%
Riot6.9%
Other77.1%
Security Awareness Training
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors Learning2.0%
Moodle3.2%
Cornerstone Learn2.7%
Other92.1%
Learning Management Systems (LMS)
 

Featured Reviews

EM
Project Manager at Fives Syleps
Has helped run awareness campaigns and phishing simulations but needs better multilingual support and user-level tracking
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part, there is not one type for one language per campaign, as we have many languages. For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy. It helps us make awareness activities, but it is not easy to evaluate the cybersecurity score for each user. If I take one user and compare their status six months ago to today, I want to know if their maturity score has increased or not. Proofpoint's ZenGuide has some limitations in that aspect. This function would be very important if implemented. It gives global statistics which is good, but sometimes we want to focus on each user, going through the company and groups. I want to know what a user's level was six months or one year ago compared to today across different cybersecurity activities in Proofpoint's ZenGuide. This includes monthly awareness, cybersecurity training, fake phishing campaigns, communication, and reporting malicious or suspicious emails. I want to have one score combining all these activities for each user to determine their global level. Having multi-language fake phishing campaigns would be beneficial. Currently, it is just one campaign per language, making consolidation difficult. In the future, for one campaign, the template should correctly assign the language type depending on the language used by the user.
Renelia Villanueva - PeerSpot reviewer
Vice President & Group Head People & Workplace Management at PLDT Enterprise
Integrated employee data has improved HR coordination but reporting and interface still need work
The GUI of SAP SuccessFactors Learning is still not very good. The drop-downs are too limited. One thing I want to have is an advisory banner with highlighted font that employees can visibly see during login, but support indicated this cannot be done. I have already raised this request to the support team, and they mentioned that the same request has come from other companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Wombat has given our users a heightened sense of security awareness, and as a result, the click rate on phishing emails has dropped significantly."
"Proofpoint's ZenGuide analytics provides many useful reports that we can access on the dashboard."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"Some valuable features include assigning various courses to employees based on their groups and roles, as well as providing specialized training for new hires."
"SAP SuccessFactors Learning's most valuable features are accessibility and updated UX, as the solution can be accessed from outside of the office network and the user's experience is good."
"The most valuable feature is the smooth integration."
"Proven track record as the Vendor and SI spend hundreds of hours developing, testing, and researching the system (this results in fewer bugs, threats, and a more functional system)."
"The interface is really friendly, and the training embedded in it is very easy to use, explore, and search. The catalog is pretty strong."
"The solution's most valuable feature is tracking."
"The product offers a lot of information which we can share with systems."
"SAP SuccessFactors Learning easily interfaces with our other systems."
 

Cons

"For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy."
"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult."
"The certifications are valid for only six months."
"The application integration between cloud and on-premises storage has been completed. However, there is still room for improvement in integrating EC and SAP applications."
"SuccessFactors Learning solely serves as a plain learning experience platform without any pre-existing content."
"The solution should have a more user-friendly dashboard because its current dashboard is not so great."
"One area I would like to improve in SAP SuccessFactors Learning is the overall user experience and product feedback loop."
"Licensing is a major challenge in the solution."
"The course analytics feature takes a long time to load data, which is especially problematic for managers who want to quickly access reports and dashboards."
 

Pricing and Cost Advice

"received very good pricing, as we are also working with the Proofpoint spam appliances."
"The pricing changes and the license amount is quite costly."
"The tool's licensing model is very straightforward...You will get the relevant mail from SAP, and accordingly, you have to proceed with the provisioning enablement, after which you can start the configuration."
"The licensing cost for SAP SuccessFactors Learning is rather expensive, but it's not the only SAP tool my company uses in the suite, so it's very hard to compare prices."
"SAP SuccessFactors Learning is an on-premise solution, there is a one-time fee, which will be given by a company during the implementation. Additionally, there are support fees, which are annual."
"You need to procure licensing and it is expensive."
"A company is required to pay annual licensing fees."
"The tool is cheap."
"The solution is expensive, but it's a good product."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
15%
Comms Service Provider
8%
Construction Company
6%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

What needs improvement with Wombat Security Education Platform?
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part...
What is your primary use case for Wombat Security Education Platform?
Proofpoint's ZenGuide is a solution that we have been working with for a long time. We use it each month for awareness, DMARC, and email security. Proofpoint's ZenGuide is used for the awareness co...
What advice do you have for others considering Wombat Security Education Platform?
We were trying to make comparisons between solutions to determine which would work better for our group. We have not yet used CyberGuru extensively; it was just for testing purposes. The metrics we...
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as it can be expensive for less than five hundred users.
What needs improvement with SAP SuccessFactors Learning?
The GUI of SAP SuccessFactors Learning is still not very good. The drop-downs are too limited. One thing I want to have is an advisory banner with highlighted font that employees can visibly see du...
What is your primary use case for SAP SuccessFactors Learning?
Before joining HRIS, I worked in IT for more than ten years. We are using SAP SuccessFactors Learning for employee central, recruitment, goals, and performance. We were using HCM for time and payro...
 

Also Known As

Proofpoint Security Awareness Training, Wombat Security Education Platform
Plateau, SuccessFactors Learning
 

Overview

 

Sample Customers

Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
Find out what your peers are saying about KnowBe4, Huntress, Proofpoint and others in Security Awareness Training. Updated: October 2026.
917,433 professionals have used our research since 2012.