Pulseway vs SCOM comparison

Why PeerSpot?

Pulseway and Microsoft are both solutions in the Network Monitoring Software category. Pulseway is ranked #75, while Microsoft is ranked #25 with an average rating of 7.7. Pulseway holds a 0.7% mindshare in NMS, compared to Microsoft’s 1.4% mindshare. Additionally, 100% of Pulseway users are willing to recommend the solution, compared to 86% of Microsoft users who would recommend it.

Pulseway

Read 6 Pulseway reviews

3,951 Views
2,450 Comparison Views

100% willing to recommend

SCOM

Read 83 SCOM reviews

11,676 Views
7,823 Comparison Views

86% willing to recommend

Pulseway

SCOM

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

SCOM and Pulseway are major competitors in the IT monitoring and management software market. In terms of remote management and accessibility, Pulseway seems to have the upper hand due to its user-friendly setup and mobile capabilities.

Features: SCOM provides extensive monitoring capabilities specifically for Microsoft environments, offers a wide array of built-in management packs, and includes customization options, making it ideal for enterprises using Microsoft products. Pulseway emphasizes remote management, features mobile accessibility, and offers ease of control with an intuitive setup ideal for smaller IT teams needing agility across various platforms.

Room for Improvement: SCOM could enhance dashboard aesthetics, improve cross-platform monitoring, and reduce setup complexity. Pulseway users look for better speed, minor interface enhancements, and the addition of advanced features like VOIP monitoring and a desktop app option could strengthen its offering.

Ease of Deployment and Customer Service: SCOM's deployment is robust for on-premises environments but requires significant resources and expertise. Microsoft's support is generally reliable, subject to the support agreement. Pulseway has a flexible deployment architecture suitable for hybrid and cloud environments, with efficient customer support catering to diverse customer needs.

Pricing and ROI: SCOM, as part of the Microsoft System Center suite, offers comprehensive capabilities justifying higher pricing for those embedded in the Microsoft ecosystem while being costly when used alongside other Microsoft tools. Pulseway offers a more affordable pricing structure with licenses as low as 1 euro per client per month, appealing to organizations seeking cost-effective infrastructure monitoring solutions without extensive Microsoft dependencies.

To learn more, read our detailed Pulseway vs. SCOM Report (Updated: September 2026).

Buyer's Guide

Pulseway vs. SCOM

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pulseway

Ranking in Network Monitoring Software

75th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (28th), Remote Monitoring and Management (RMM) (17th)

SCOM

Ranking in Network Monitoring Software

25th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (4th)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.7%, up from 0.2% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SCOM	1.4%
Pulseway	0.7%
Other	97.9%

Network Monitoring Software

Featured Reviews

reviewer2132892

Owner at Hogan's Systems Consulting, LLC

Great notifications, a wide variety of features, and excellent monitoring capabilities

It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.

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Akshita Kukreja

Assistant Manager at SMS group GmbH

Have integrated effective monitoring and seamless alerting with improved visualization capabilities

The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"So this solution allows for 24/7 support and is very handy."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

"It has made life a lot easier for the administrators."

"It gives you remote control and has a mobile app."

"The setup is simple."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."

"The solution has great workflow and server modules."

More Pulseway pros

"They have great integration with the active directory."

"Setting up SCOM is straightforward and takes about an hour as long as you have all your firewalls and DNS settings in place."

"SCOM has helped us to reduce the time taken to address the issue and identify the false alerts triggered in an efficient manner."

"The fact that I'm able to see all my devices and the status of them has been extremely useful."

"On this solution, the things we monitor are fine and perhaps other users will want more, but for our purpose and what we use it for, it's enough."

"We were supporting a bank infrastructure using SCOM, and their application availability improved a lot as we had the real time monitoring of the applications due to which application issues were fixed before the end user comes up and complains."

"Asset monitoring and auto alerts are the most valuable features of this product to me."

"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."

More SCOM pros

Cons

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."

"There are some bugs or glitches."

"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"They have good technical support but it's not excellent."

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"If it could have SysLog capabilities and if the Microsoft Management Packs were out of the box instead of a separate download."

"My advice to people who are looking for a solution like SCOM would actually be to advise them to move from licensed software to open-source."

"The dashboard is still not so great and, most of the time, a third-party tool is required for presentation."

"Super high cost for the 2012 version due to change to a CPU based."

"Both SCOM and WhatsUp Gold could use some system enhancements, such as better dashboards."

"Overall, support is not great but it's not bad."

"Documentation is poor, but the community makes up for it with good blogs and lots of how-to examples."

"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."

More SCOM cons

Pricing and Cost Advice

Information not available

"We have an EA with Microsoft, and it comes as part of the EA."

"There is a license needed to use this solution and it is paid annually."

"The platform is cost-effective due to our existing Microsoft support."

"It is the cheapest product available in the market."

"SCOM is part of the System Center suite and I am satisfied with the pricing."

"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."

"We have to pay for a license and the price is fine for us."

"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."

More SCOM pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Outsourcing Company

11%

Comms Service Provider

Manufacturing Company

Financial Services Firm

14%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	22
Large Enterprise	54

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for SCOM?

I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.

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What needs improvement with SCOM?

We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...

See all answers

What is your primary use case for SCOM?

My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...

See all answers

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Product Reports

Buyer's Guide

Pulseway

October 2026

Download Pulseway product report

Buyer's Guide

SCOM

September 2026

Download SCOM product report

Also Known As

No data available

System Center Operations Manager, SCOM 2012

Overview

Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.

Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.

What features does Pulseway offer?

Integrated Dashboard: Centralizes monitoring for better visibility.
Automatic Windows Updates: Ensures systems are up-to-date automatically.
Remote Script Execution: Facilitates task automation remotely.
Advanced Reporting: Provides detailed analysis for informed decision-making.
Mobile App: Offers 24/7 accessibility and support capabilities.

What benefits do Pulseway users experience?

Enhanced IT Efficiency: Streamlines operations and reduces manual tasks.
Cross-Platform Support: Adapts to diverse IT environments and needs.
Improved Remote Support: Facilitates responsive and effective help desk capabilities.
Scalable Management: Supports expanding IT infrastructures seamlessly.

Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.

Pulseway

SCOM monitors Microsoft environments with a focus on Windows servers and applications such as SQL, Exchange, and SharePoint. It offers integration with Active Directory and Azure, along with customizable dashboards, management packs, and robust alert mechanisms, aiding efficient management and control.

SCOM provides a comprehensive monitoring solution for Microsoft technologies, helping organizations track performance and availability of applications, services, and infrastructure. It integrates with Active Directory and Azure, offering capabilities for monitoring Windows and Linux environments. Extensive management packs, customizable dashboards, and automated alerts offer a refined monitoring experience. Users benefit from detailed performance data, network monitoring, and auto-discovery features, enhancing operational insights and server management efficiency.

What are key features of SCOM?

Microsoft Environment Monitoring: Specialized for Windows servers and applications such as SQL, Exchange, and SharePoint.
Integration Capabilities: Seamless integration with Active Directory and Azure for streamlined operations.
Customizable Dashboards: Tailor visual data displays to enhance monitoring and decision-making.
Extensive Management Packs: Broad range of management packs for enhanced resource and application control.
Robust Alert Mechanisms: Comprehensive alerting to maintain service stability and address potential issues promptly.

What benefits should users seek in reviews?

Operational Efficiency: Enhanced management of server applications and infrastructure.
Comprehensive Monitoring: Detailed insights into performance and service availability.
Proactive Issue Notification: Timely alerts for quick issue resolution.
Improved Control: More efficient server management through automation and visibility.

In technology sectors, SCOM is widely implemented for its ability to monitor server applications and infrastructure components. Healthcare and finance utilize its monitoring and alert systems for compliance and uptime. Enterprises integrate SCOM for managing complex systems like Exchange, SharePoint, and Active Directory, enabling comprehensive analytics and reporting.

Microsoft

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University

Dialog Telekom

Buyer's Guide

Pulseway vs. SCOM

September 2026

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