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SailPoint Identity Security Cloud vs Tools4ever HelloID comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd), SaaS Management Platforms (3rd), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (2nd)
Tools4ever HelloID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
26th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Single Sign-On (SSO) (17th)
 

Mindshare comparison

As of October 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of SailPoint Identity Security Cloud is 6.5%, down from 12.7% compared to the previous year. The mindshare of Tools4ever HelloID is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud6.5%
Tools4ever HelloID1.3%
Other92.2%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Mitch MO - PeerSpot reviewer
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"Manager Certification helped to review user access and revoked unnecessary accesses to various applications."
"On balance we find IdentityIQ to have the best mix of functionality and ease of use, as well as being the easiest and most flexible to deploy."
"Certifications and user provisioning features are the most valuable."
"SailPoint Identity Security Cloud offers simplicity and a user-friendly interface, along with excellent support from SailPoint's company."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"The compliance features are the most valuable features."
"I think the certification module is perhaps one of the most valuable features."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"This solution helped us with centralizing our IAM; it was spread out over many places, and now we can easily control who has access to which client or client application."
"The thing we like the most is that this software is so easy to use; you don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"By giving users the ability to fully manage their own workspace, while still being able to monitor and administer such actions, we can focus on new-business and projects as we like."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
 

Cons

"SailPoint IdentityIQ could be cheaper."
"They are expensive."
"SailPoint lacks some features like privileged account management and access management features found in products like Okta."
"The workflow and user interface of SailPoint are not as smooth as ServiceNow's. I find raising a ticket to be too complex, which could be improved for better user-friendliness."
"The product must improve its support."
"I would like to see more Cloud management from this product."
"The solution needs to have more out-of-the-box integration with different applications and solutions."
"It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"I would like to have the built-in provisioning module improved."
 

Pricing and Cost Advice

"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"The solution is not cheap."
"They are expensive."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
"In terms of costs and pricing, this solution is worth every penny."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
8%
Manufacturing Company
8%
Computer Software Company
6%
Outsourcing Company
20%
Construction Company
12%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
Ask a question
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Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
HelloID
 

Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Willis Independent School District, David Douglas School District
Find out what your peers are saying about SailPoint Identity Security Cloud vs. Tools4ever HelloID and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.