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SOTI XSight vs ScreenConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ScreenConnect
Ranking in Remote Access
14th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (17th), Remote Visual Support (3rd)
SOTI XSight
Ranking in Remote Access
43rd
Average Rating
0.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.8%, down from 10.5% compared to the previous year. The mindshare of ScreenConnect is 3.2%, up from 2.0% compared to the previous year. The mindshare of SOTI XSight is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.8%
ScreenConnect3.2%
SOTI XSight0.7%
Other91.3%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.
RL
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
Ensures device availability and prevents failures through predictive diagnostics
The most valuable feature of SOTI XSight is its Mobile Device Management (MDM) capabilities, which provide visibility on all devices and help ensure 100% availability by preventing failures. If a device fails, productivity decreases, so ensuring they are operational is crucial. The remote control and diagnostic features save time and expenses related to sending people on-site for support. Furthermore, the ability to predict which device needs attention based on log files, thereby preventing incidents, is highly beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"Autopilot is a feature I really like."
"The most valuable feature for us is the security, including risk analysis and patch management."
"The most valuable feature of Microsoft Intune is its scalability."
"When comparing these two products, I prefer Intune."
"I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it."
"We have a BYOD policy, and this solution helps us manage our devices."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"It's worth using over the others because it makes unattended remote access faster and simpler than the other products I tried."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"At first, we switched because of the better price but now we are are using this product happily."
"The product is really easy to deploy."
"It is super easy to use and relatively inexpensive."
"We researched prior to evaluating any remote access solutions and decided that Screenconnect was our first choice; we initiated a trial and have not looked back at any other solutions."
"ScreenConnect is our backup solution for remote access."
"The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."
"I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."
 

Cons

"Microsoft Intune can be improved by making it even more seamless for users to download their certificates."
"One drawback of Intune is that we cannot find devices based on a user's region or location."
"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"There are items that require improvements. One is the controls from iOS."
"It needs certificate provisioning for S/MIME purposes."
"We faced issues with macOS support. The product should have better inventory and asset management."
"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."
"Something that I would like to see in the future is mobile video streaming."
"The solution is a little bit complicated when you want to implement it."
"Reporting could definitely use improvement."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
"The recent redesign has made it slower and basically worthless."
"The ability to autolock Windows desktop on remote computers after a remote session disconnects would be ideal."
"However, the main issue I have seen with it is that, if they are having issues with their web browsers or network, there is really no way to connect with it."
"The previous version of ScreenConnect was so old that it was blocked by Windows Defender, SmartScreen, and most anti-virus applications."
"The technical support by SOTI is only average."
"The subscription model could be improved, as it is not familiar in the Southeast Asian regions."
 

Pricing and Cost Advice

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"I would rate the price a four out of ten with ten being the most expensive."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"I rate Intune five out of 10 for pricing. It's expensive."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"The price could be better."
"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
"We pay $3,000 USD for the service, yearly upfront."
"It is priced fairly."
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
"Make sure you have enough licensing for all the techs that you have."
"I download the product for free with ConnectWise RMM's license."
"Pricing is fair for Control and the licensing is simple."
"We pay $85 per month for each user for a ConnectWise package with multiple solutions."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
12%
Construction Company
11%
Comms Service Provider
10%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise63
Large Enterprise187
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
No data available
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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What is your experience regarding pricing and costs for SOTI XSight?
The pricing of SOTI XSight depends on the volume. If the volume is large, the price can be lower. However, if the vol...
What needs improvement with SOTI XSight?
The subscription model could be improved, as it is not familiar in the Southeast Asian regions. The preference here i...
What is your primary use case for SOTI XSight?
I use SOTI XSight ( /products/soti-xsight-reviews ) to gain more visibility on our devices. It allows me to check the...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
ConnectWise Control
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Jon Rosen Systems
Information Not Available
Find out what your peers are saying about SOTI XSight vs. ScreenConnect and other solutions. Updated: September 2026.
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