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Sophos UTM vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos UTM
Ranking in Unified Threat Management (UTM)
6th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
120
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
11th
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Unified Threat Management (UTM) category, the mindshare of Sophos UTM is 10.3%, up from 7.7% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 3.2%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
Sophos UTM10.3%
Zyxel Unified Security Gateway3.2%
Other86.5%
Unified Threat Management (UTM)
 

Featured Reviews

HR
CEO at iSource GmbH
Integrated security tools have supported critical infrastructure and improved network performance
Regarding Secureworks Taegis VDR Vulnerability Management, I do not have all these shortcuts in my head. Perhaps I have to ask my technicians, but we are in full stress because we have to change this entire firewall equipment, also the entire access points, because of the end of life. We also have the full product in for XDR and extensions. We are also part of the webinars from Sophos. It would be better if there were also some important webinars in German. Everything needs improvement, because also the wireless, also RED box and so on. The handling was much easier on the old equipment than on the new XGS. I think there should also be a little more automatic for SD-WAN routing and so on. Because we have to learn some things from the basic completely new because it is different than Sophos UTM, the XGS. The features that could be improved about Sophos UTM include the new features we have in XGS with a simpler interface. For example, in Sophos UTM, we could define IP hosts and use this IP host. We did not have to insert on every, for example, for wide area networks, we had to put the IP addresses from the other side by hand. In Sophos UTM, we could define it under definitions and then use this IP host where we needed it. In the new XGS, if there is a change in the IP address, we have to do it on all, for example, site-to-site VPN tunnels and so on. We have much more work and it is not so easy because we have to check all the definitions. It is also, for example, some of the male technicians like me, we have a biology handicap. For example, male technicians in Europe also have a red-green problem. So we use these light colors on the interface. In some cases, it is not easy to see the, for example, letters or numbers because of the contrast.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We see that the performance will increase with the new XGS."
"Sophos UTM is very user-friendly and has good integration with other solutions."
"The most valuable feature is the IPS, and it also protects us from malware."
"The UTM product has definitely improved the way our organization functions."
"Sophos UTM provides security for our network here and access through a VPN connection for our remote users. It also offers the flexibility to create different tools for accessibility."
"I like the web filtering options."
"The Sophos solution provides a branch to head office distributed network for a construction company across New Zealand, and the reliability of the equipment makes it possible to provide stable connections and is easy to implement and support."
"This solution improved our firewall capability, and we installed an identity process that is extremely helpful."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"This is a capable appliance and the standard features work well for us."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
"The solution can scale well."
"The cost is very low."
 

Cons

"I would love to see artificial intelligence capabilities integrated into Sophos UTM."
"An area for improvement in Sophos UTM is load balancing because my company cannot use it currently. If Sophos could release a new configuration for the load balancing feature to work for my company, that would be great."
"I do not see why email protection has to be paid for separately with Sophos UTM."
"Stay away from the wireless models, since you cannot put them in HA. They start to give you some weird issues once you start getting into multiple SSIDs and networks."
"If you enable the intrusion prevention option in the firewall any Wordpress deployments on a Plesk server behind the firewall slows down to a crawl, and there is no fix yet."
"The technical support used to be excellent but it's no longer as good as it was and we've had some problems getting solutions to the issues that we're having."
"The logs are not clear, which means that you need an additional piece of software in order to read them clearly."
"The technical support only communicates via email. I would prefer to communicate directly with someone."
"Although manageable, the user interface is a little bit slow and could be improved. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists."
"Sometimes it reboots when you least expect it, and that's the main issue."
"The product has some scalability and data management issues where improvements are required."
"The integration capability is quite challenging. The system is very complicated, and many features are hidden."
"I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it."
 

Pricing and Cost Advice

"Unless you are in the United States, or you have to use Sophos, you can't contact Sophos directly. You have to use a third-party ​company, and they all have different ways of how they explain their licensing."
"The price of the license for Sophos UTM is approximately $5,500. The solution is less expensive than competitors."
"The price is comparable to other products of this kind."
"Go to a vendor and let them assess your needs so you can get a right-sized device."
"We pay for the service on a yearly basis. The last time we paid was in June, for a year. At the time, it was about $20,000."
"There is a license for the device and for the software. We pay annually for the solution and the cost is competitive."
"If you would like to run an active-passive HA system, you only need to buy an additional hardware without subscription. At other vendors, you need subscription for both devices.​"
"​In the case of a software/virtual appliance subscription, you pay by protecting user/IP addresses. You can do this to as much hardware resources as you like.​​"
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."
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Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
Comms Service Provider
19%
Outsourcing Company
9%
Financial Services Firm
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business75
Midsize Enterprise28
Large Enterprise27
No data available
 

Questions from the Community

What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What is your experience regarding pricing and costs for Sophos UTM?
The pricing for Sophos UTM is reasonable; I do not have an issue with it, though I was considering RED because I have different sites I wanted to connect, and instead of doing site-to-site, the RED...
What needs improvement with Sophos UTM?
Regarding Secureworks Taegis VDR Vulnerability Management, I do not have all these shortcuts in my head. Perhaps I have to ask my technicians, but we are in full stress because we have to change th...
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done comparisons with other solutions. When our license expires, we plan to explore ope...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm looking for something new that is slightly simpler. Regarding user experience, the...
What is your primary use case for Zyxel Unified Security Gateway?
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thin...
 

Also Known As

Astaro
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Overview

 

Sample Customers

One Housing Group
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Find out what your peers are saying about Sophos UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: October 2026.
917,433 professionals have used our research since 2012.