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Splunk Observability Cloud vs Zenoss Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
3rd
Ranking in Cloud Monitoring Software
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
105
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Container Management (4th), Digital Experience Monitoring (DEM) (3rd)
Zenoss Cloud
Ranking in Network Monitoring Software
63rd
Ranking in IT Infrastructure Monitoring
51st
Ranking in Cloud Monitoring Software
41st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (19th), Event Monitoring (14th), Server Monitoring (25th), Container Monitoring (8th), AIOps (28th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.6%, up from 1.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.6%
Zenoss Cloud0.9%
Other97.5%
Network Monitoring Software
 

Featured Reviews

PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."
"The most valuable feature is log reporting."
"The features I appreciate the most about Splunk Observability Cloud are the ServiceNow integration feature, which is very seamless, and that's probably my favorite since ServiceNow is big in the observability industry."
"The maintenance of Splunk Observability Cloud is very easy; it's manageable."
"Splunk APM helps us to find errors immediately and resolve them."
"Splunk Observability Cloud is effective for detecting anomalies and preventing system outages."
"The most valuable feature is the ability to customize dashboards based on my queries or any other customization I may need."
"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"With this solution, they can have one million users at the same time with no crashes."
"It is the most flexible solution of this type, but it takes time to adapt."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"The product offers good documentation that helps with initial training."
"Overall, it's a great solution, and I consider it to be one of the best."
"It's easy to use."
 

Cons

"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."
"We were facing some challenges with the stability of Splunk Observability Cloud regarding the login page. It was not working several times and was not accepting SSO authentication."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"There is a lot of room for improvement with the automation."
"Unified visibility is not there."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
"In terms of additional features I would want to see in future releases, since Cisco acquired Splunk, more Cisco integration could be beneficial."
"The solution should have more sensors regarding fiber intelligence for security measures."
"It would be ideal if the product offered sound alerts."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
 

Pricing and Cost Advice

"It is expensive."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk APM is a very cost-efficient solution."
"The solution's pricing is costly."
"It appears to be expensive compared to competitors."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"Splunk has been fairly expensive, but it has been predictable."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It depends on the customer, what he wants."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
8%
Comms Service Provider
14%
Construction Company
13%
Manufacturing Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise9
Large Enterprise70
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about Splunk Observability Cloud vs. Zenoss Cloud and other solutions. Updated: October 2026.
917,433 professionals have used our research since 2012.