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Tricentis Tosca vs Zephyr Enterprise comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
114
Ranking in other categories
Service Virtualization (2nd), Functional Testing Tools (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (6th), Test Automation Tools (1st)
Zephyr Enterprise
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
Test Management Tools (7th)
 

Featured Reviews

AKSHAYRATHI - PeerSpot reviewer
Senior engineer at Nagarro
End-to-end regression automation has accelerated delivery and now secures complex test data
I think Tosca can be improved, particularly in AI capabilities because right now Tosca does not have any strong API capabilities. It has some AI features in the newer version, but many organizations have not adopted these due to version-specific problems, as some are still using older versions. From an AI point of view, they can enhance reliability since the world is moving towards AI, and every tool must be integrated. While Tosca has made attempts, I have not used them and they are not widely adopted, so they are stuck in the testing phase in my organization. I would also mention that while I am currently using Tosca Mobile, the loading part and connectivity issues need improvement. They should better integrate AI features that are already present but not widely used across many organizations. Reliability on the AI aspect needs enhancement for practical application. From the perspective of governance and security, I believe Tosca can develop its own LLM or leverage third-party LLMs while maintaining security and risk management regarding client data. Many companies prefer using Tosca due to data security, which is crucial. An in-house LLM could significantly enhance its debugging power and provide helpful solutions upon test case failure.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Integration with tool streamlines test management but needs better exporting options
I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Best I have ever seen. Technical Support: Best I have ever seen."
"I am impressed with the product's script test."
"It is easy to maintain and easy to automate, no coding skills are required to automate, and it is also easy in terms of transferring knowledge and skills."
"It offers many features, such as risk-based testing and scenario creation using Kafka."
"We can also create customized functions. For example, if something isn't supported in Tricentis Tosca Commander, we can create our own function to integrate it with Tosca Commander, so we can utilize it and integrate with the macros."
"The product enables codeless automation."
"We are satisfied with the support of Tricentis."
"It has allowed us to have a highly reusable Regression Test suite."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"At this moment, it is fulfilling our requirements."
"It has a very intuitive user experience."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"The solution does its job well."
"We use the solution for test case management."
"Zephyr really improves the testing of the product on many levels - planning, test case creation, automation goals, test reporting, and verification of the testing."
"Zephyr Enterprise is a stable solution."
 

Cons

"Do not buy this tool if you simply need a driver for your automation, as open source solutions (e.g. Selenium), or technology specific solutions are more suitable here."
"Their license management should be improved. One of our customers is a global customer. They want to use one licensed server and then split the licenses based on the different users of the different business units, but currently, there is only one license server that everybody can access. There is no control, and that's why sometimes congestion can happen."
"ScratchBook execution needs to be improved as Tosca crashes multiple times."
"Run time test execution status: They have improved on this a bit by introducing a progress bar. However, it can be further improved."
"When using it with iOS devices, I cannot start automation directly and must use a remote machine."
"I would like to see better integration with other testing tools."
"Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us."
"I think the downside would be licensing costs which are very high."
"For JIRA, in comparison to other solutions, such as TestRail, Zephyr is good, but it is not as good as DFS."
"Additionally, they could improve the daily reporting. It does generate reports, but they are screen based reports."
"Zephyr Enterprise needs to redesign the reporting."
"We are looking for advanced support with integration to CI tools. This is something which Zephyr does not have today."
"Security needs improvement to protect customer information better."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"Creating better default varieties of reporting would make the product much better and more popular."
 

Pricing and Cost Advice

"The tool is expensive. It has become overpriced, especially after Tricentis Tosca grew as a company. Initially, we bought a license with an annual support fee, which wasn't too expensive. However, they changed the model, and now we have to purchase a license yearly, which has become quite costly."
"Pricing for Tricentis Tosca could be improved because it's very expensive."
"I give the cost of Tricentis Tosca a six out of seven."
"In terms of the licensing costs for Tricentis Tosca, we are spending more or less $70,000 per year. We have a very complex mechanism because there are some business users and some BI users, so the licensing structure is not simple, but support is included."
"A competitor of Tricentis Tosca: Katalon Studio, is very similar and offers lower pricing, though Tricentis Tosca offers more features and benefits."
"The licensing cost for Tricentis Tosca is expensive. It has multiple features, but to use all of its features, you have to pay for additional licenses."
"I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive."
"​It is an expensive tool compared to other test automation tools. It has a lot of advantages over other tools."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
7%
Computer Software Company
7%
Financial Services Firm
26%
Construction Company
9%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise24
Large Enterprise75
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Tricentis Tosca?
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense. It is really pricey in the market, making it more suitable for large enterprises rather than small or me...
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
What advice do you have for others considering Zephyr Enterprise?
I would recommend it mainly for manual testing and test management. Within Zephyrscale, they also have automated testing, however, I would recommend it only for test management. The overall rating ...
 

Also Known As

Orchestrated Service Virtualization
SmartBear Zephyr
 

Overview

 

Sample Customers

HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools. Updated: September 2026.
917,403 professionals have used our research since 2012.