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UiPath Platform vs Verint Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
665
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
1061
Ranking in other categories
Agentic Automation (2nd), AI Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (1st)
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
51st
Average Rating
0.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.5% compared to the previous year. The mindshare of UiPath Platform is 9.5%, down from 17.6% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
UiPath Platform9.5%
Automation Anywhere5.2%
Verint Robotic Process Automation0.9%
Other84.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
HP
Senior Business Process Automation Engineer at a manufacturing company with 10,001+ employees
Automation has transformed document processing and frees teams to focus on higher‑value analysis
Sometimes, we encounter system errors that could be resolved via support, but connection issues are more frequent in enterprise applications. However, these can usually be solved by raising tickets if you are part of an enterprise, though we are not, which makes it somewhat challenging. It is vital to ensure the connections of UiPath Platform are maintained because it has a larger community. If UiPath Platform website included more features and documentation accessible easily, it would greatly enhance the experience. Instead of continually needing to raise support tickets, having a documentation hub where details can just be entered to retrieve required documents would be extremely beneficial.
Raun Kilgo - PeerSpot reviewer
Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best aspect is the user interface. It is very user-friendly and snappy, responding quickly compared to other available tools. It is easy to learn, and the community support is good for asking questions and getting answers."
"Customers also are looking for the kinds of solutions that help enable their workforces to be more effective."
"There are things that used to take us a lot of time, like manual entries or HR queries, but now that the bots are in place, we are saving a lot of time."
"AARI allows business users to trigger the bot, so I do not have to schedule everything. This convenience allows users to utilize it as they need. I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications. AARI is very convenient, and that is their biggest selling point."
"Document Automation is a game changer. Earlier, with IQ Bot, we achieved partial automation—around 80% of the process was automated. With GenAI and Google Vision OCR now integrated into Document Automation, end-to-end automation is achievable, even with unstructured documents."
"The Excel operations are very good."
"The majority of Indian companies are showing a lot of interest in recruiting students who are trained in this Automation Anywhere RPA tool."
"Since it is based on the cloud, it is a highly scalable product. It is easy to deploy, has a very good UI, and the bots can be easily deployed with no issues."
"If you apply correctly to your processes, you will definitely see an improvement in your process and return on your investment."
"Technical support has been good. I am happy with their response times."
"The time to value is excellent on this solution."
"We are able to remove all repetitive tasks. We are using RPA for HR, salary generation, interview process, appointment, etc. We are using RPA everywhere. We are in the top five just because of RPA. It's very important for us."
"Our usage is very simple. We have been getting the text, parsing it, and trying to categorize and analyze it. We are not using it fully, but the OCR is very important."
"The software, in general, is very well done, as there are many add-ins for different use cases/environments to implement robots."
"Web automation is the most valuable; locating an element and adding the conditions are very easy compared to other tools."
"It saves manual labor. Those that don't use it have to hire ten to 15 people to do the same job."
"Verint probably works better for us because it originated in the call center world."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
 

Cons

"The document processing, OCR, needs to be more accurate. Sometimes, when you try it on documents, it keeps on failing and goes to a different queue. It needs to mature."
"As far as stability is concerned, there have been some challenges. Sometimes, we experience our computers freezing up for no apparent reason or the network being inaccessible."
"The OCR can be a little better because sometimes while scrapping, it leads to data loss."
"When it comes to reading email, this solution is unstable and improvements need to be made."
"Automation Anywhere could improve by better integrating with DevOps. Currently, it cannot be integrated 100% with DevOps methodology, which many companies are requiring."
"There should be a way to avoid recoding everything whenever there's an upgrade to the latest version."
"One area that Automation Anywhere can improve is the debugging experience."
"The local support in Brazil could improve. While it has gotten better in the last few months, we've struggled as a global company trying to contact them sometimes."
"Handling unstructured data is challenging because UiPath works best with structured data. It could also be better at handling complex tasks. UiPath doesn't work as expected when automating tasks that require a high degree of decision-making."
"In my current process with UiPath Platform, I experienced an issue with a SharePoint activity and raised a ticket with the UiPath support team. The initiative was good—they came with a call and all—but the issue did not resolve even after two to three months."
"UiPath's licensing costs are a major consideration."
"They have been disregarding the developer side of things by not keeping it simple and easy to use."
"UiPath Platform can be improved by providing more direct connectivity into source systems. Additional features that should be included in the next release include better or more connectivity."
"For citizen developers, Studio is difficult. It's just too over their head."
"OCR and image recognition are already working quite good. But there is still room to improve when it comes to the accuracy, then scraping of scanned PDFs, etc."
"The area that must improve is while releasing a new version, it must be capable of running the bots developed in the older version."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
 

Pricing and Cost Advice

"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."
"I would like them to have better license management."
"Its price is competitive with all other products in the market."
"Automation Anywhere is flexible in terms of costing and licensing."
"The cost can be reduced a little for users."
"Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."
"Its cost is good."
"In terms of pricing, this is a good product."
"With respect to the cost, you're going to recognize the savings immediately for the cost of the tool."
"We would like to see improvement on the ROI, as we need to free up resources. Too many man-hours are being spent on trivial tasks which could be automated."
"UiPath is more expensive than other solutions on the market, such as Microsoft Power Automate."
"The solution's pricing is a challenge. Every time I go to renew my contract, the prices increase. It is getting expensive."
"The licensing costs for the unattended bots are a little too expensive."
"Before we procured the license, the pricing they quoted was too high. We continued to negotiate for almost a month. This is something they can improve from their side. If they had quoted the right price, we would not have had to negotiate. We got more than a 50% reduction in the price, which is bad on their part."
"At the company that I was with previously, we were paying $3,600 USD per bot. With the new company that I am at, because we're new and we don't have the size, we are paying $8,000 USD per bot."
"There are different licensing options and you should study which one better suits your company's needs."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
12%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise86
Large Enterprise562
By reviewers
Company SizeCount
Small Business271
Midsize Enterprise162
Large Enterprise795
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
UiPath Maestro, UiPath Apps, UiPath Agent Builder
No data available
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
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Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: October 2026.
917,433 professionals have used our research since 2012.