Lead Dev Ops Engineer at a financial services firm with 51-200 employees
Real User
Top 20
Sep 29, 2026
I would rate Rootly a nine on a scale of one to ten. I give it a nine because nothing is perfect and there are always improvements that can be added. We have not used Rootly's AI capabilities yet. My advice to others looking into using Rootly would be to get in contact with them and try to get a POC set up because it speaks for itself; it is a brilliant tool. I am providing an overall review rating of nine for Rootly.
I advise others looking into using Rootly to invest time in configuring your incident workflow, integration, and postmortem templates upfront. This will help your team to get more value from Rootly by reducing manual efforts and improving coordination during incidents. Rootly has been a valuable tool for managing critical incidents and problems management as well as postmortems. Its automation, Slack integration, and collaboration features have helped me streamline the incident response process. Continued enhancements to reporting, search capabilities, and AI-powered insights would make the platform even more effective. I would rate this solution an eight out of ten.
Rootly is an essential tool for effectively addressing and managing incidents within any system or organization. With quick and reliable incident alerts, comprehensive incident management capabilities, and efficient problem-solving features, Rootly helps users to identify, prioritize, and resolve incidents, resulting in improved system reliability and reduced downtime. The solution is highly regarded for its reliability, excellent customer support, and overall value to users.
I would rate Rootly a nine on a scale of one to ten. I give it a nine because nothing is perfect and there are always improvements that can be added. We have not used Rootly's AI capabilities yet. My advice to others looking into using Rootly would be to get in contact with them and try to get a POC set up because it speaks for itself; it is a brilliant tool. I am providing an overall review rating of nine for Rootly.
I advise others looking into using Rootly to invest time in configuring your incident workflow, integration, and postmortem templates upfront. This will help your team to get more value from Rootly by reducing manual efforts and improving coordination during incidents. Rootly has been a valuable tool for managing critical incidents and problems management as well as postmortems. Its automation, Slack integration, and collaboration features have helped me streamline the incident response process. Continued enhancements to reporting, search capabilities, and AI-powered insights would make the platform even more effective. I would rate this solution an eight out of ten.
Rootly is a great solution for alerting, and I would recommend it. I gave this review a rating of 7.