Vice President, Technology (Mobile Architecture & Platform Lead) at Playfora
Real User
Top 5
Jun 14, 2026
My experience with pricing, setup cost, and licensing indicates that pricing was expensive, but Sendbird was kind enough to give us some discount initially, while overall it is an expensive product as compared to other peers.
Junior Software Developer at Weavers Web Solutions Private Limited
Real User
Top 5
Dec 23, 2024
Testing Sendbird is challenging due to the trial limitations of only one hundred users. The subscription cost is quite high, which prevents us from subscribing before the project completion and user testing.
Regarding pricing, at that time, I was a junior developer, and pricing handling like premium version and purchase was on the client side. They managed all aspects, so I don't have more idea about the pricing. They did not give every access to us.
I don't have detailed information about the pricing, but my company considered Sendbird to be somewhat expensive, which contributed to the decision to switch.
Sendbird offers scalable, API-driven chat features tailored for real-time messaging, supporting ease of integration and robust developer tools.Sendbird is known for its scalability in managing extensive chat groups and API-based operations, complemented by an effective developer portal. It offers real-time messaging with features like file transfer, receipt IDs, typing indicators, and message reactions, all enhancing communication. The platform optimizes reliability through metadata and...
Compared to other chat providers, Sendbird is not that expensive to integrate and this cost is very low.
My experience with pricing, setup cost, and licensing indicates that pricing was expensive, but Sendbird was kind enough to give us some discount initially, while overall it is an expensive product as compared to other peers.
Testing Sendbird is challenging due to the trial limitations of only one hundred users. The subscription cost is quite high, which prevents us from subscribing before the project completion and user testing.
I actually don't know anything about their pricing.
Sendbird's pricing is significantly higher than other competitors and non-negotiable, which makes it quite expensive for organizations.
Regarding pricing, at that time, I was a junior developer, and pricing handling like premium version and purchase was on the client side. They managed all aspects, so I don't have more idea about the pricing. They did not give every access to us.
I don't have detailed information about the pricing, but my company considered Sendbird to be somewhat expensive, which contributed to the decision to switch.