Cybersecurity Analyst at a transportation company with 501-1,000 employees
Real User
Aug 9, 2023
It is a fairly complete service and it is difficult for me to think of what can be improved. A feature that I would like to see included in the next version might be better analysis when working with crypt issues. Right now, it is very manual; you load it into Alteon and it runs. It would be interesting to see a more dynamic process.
IT Infrastructure Coordinator at a transportation company with 501-1,000 employees
Real User
Aug 2, 2023
We are in the process of updating our version of the solution, so judging what should be improved is difficult. But in some cases, the visualization takes a while, especially for mapping issues. I don't know if that issue will be corrected in the updated version, but that is an area where it could be improved.
There are a few areas of improvement. It can be improved by combining the web application firewall (WAF) facility. The sandbox feature should be there. We have previously used an RA Network product for load balancing. They have a feature called Sandbox, but that feature is not there in Radware Alteon. This feature helps us to improve performance and security for application delivery. Its GUI can be improved. Its GUI is a little old. We are based in India, but we get better support in other time zones. If Radware can establish a bigger support center in India so that we get support in Indian time, that would be helpful. In the international time zones, we get perfect support, but during the Indian time zone, we face a little bit of difficulty. There is a lot of waiting time. The turnaround time is also high during the Indian time zone, but during the international time zones, we get immediate support. The scalability and reliability of the product are very good. Not much improvement is required there, but some security features can be improved.
Manager at a computer software company with 201-500 employees
Real User
Top 10
Apr 27, 2023
The interface implementation can be improved. If any features of the current version need to be upgraded, such as those related to net flow, we need to reboot the system properly. We also need to be able to upgrade any Radware updates related to the version.
Senior Technical Consultant at Orange Business Services
Real User
Oct 24, 2022
We've developed a lack of trust in the product because it sometimes behaves unexpectedly. Some issues are not resolved even after troubleshooting multiple times and then we have to reboot the device before it can be resolved. The solution could be more robust. The GUI should be improved because it's old and very traditional. One of our concerns is that Radware is not going to provide us with a free trial demo license so that we can install the product in our VM for our engineers to check, troubleshoot and study the product.
I have worked with Big IP F5. It is a veteran solution that is more stable and has more resources. Big IP F5 has a virtual hub in the community with a lot of resources and already-made scripts that can be used for free. Radware Alteon has a community portal, but the community portal does not have a place to find scripts. It would be great if they could be transparent and deploy a community where their users can share the scripts.
Network SME at a consultancy with 10,001+ employees
Real User
Aug 15, 2022
I would like this solution to have an integration tool that will convert configuration from other software, into readable values for this product during implementation. I would also like there to be more filtering features added to this product.
The service could be improved by better customer support. They could also introduce much-needed cybersecurity as well as governance and tax reporting features.
Network Architect at a sports company with 1,001-5,000 employees
Real User
Jul 19, 2022
Maybe there are a couple of things that didn't work very well. You kind of have the same build and different build for load balancers. It can create some issues. We faced issues where we needed to have some kind of the same balance in different environments. That happened with F5. However, in Radware, you can do it when we move to production and we need to change the balance there. Different environments should be able to have some balance to be completely isolated. That's something that they could really improve to make it really, really isolated. We’d like the solution to include more security features in the standard license.
Jefe de implementaciones de Datos at RETO Industrial S.A. de. C.V.
User
May 30, 2022
We recently had a problem with the table's Obsolete ARP which was observed by the support team. It would be good to diagnose and solve this problem with a patch since it is not documented that it will be solved in later updates. The implementation of this service has been expanding to more of our clients, it is rare that we need to contact Radware support and even more rarely a call in real-time but we have found few technicians who give us support in Spanish, we could attend to the problems much faster if language barriers weren't an issue.
Director of consulting at a marketing services firm with 51-200 employees
Real User
Sep 21, 2020
For a migration from F5 to Radware, the conversion of certain features is challenging : 1. From F5 ASM policies to Radware Appwall policies, we had to require support from professional services although the F5 ASM policy was basic. 2. Radware does not seem to support TLS extensions in the client_hello therefore migration of F5 scripts that was handing sessions with TLS extensions is a challenge. 3. overall migration of F5 scripts and specific configuration like profiles is a challenge With the example above a radware conversion tool that would migrate scripts and configuration or from other vendor to Radware would be a real asset. Support of TLS extension would facilitate deployment with that scenario as well.
Technical Specialist - Network & Security at a tech services company with 201-500 employees
Real User
Apr 26, 2020
Load balancing needs improvement. It needs better integration. I heard f5 works as a DNS operator which is not available in this solution. It would be better if that was implemented.
Alteon is Radware’s application delivery and security platform for delivering and protecting applications across physical, virtual, cloud, and hybrid environments. Available as hardware, virtual appliances cloud deployment, Alteon provides local, global server and link load balancing, advanced traffic management, SSL/TLS offload and acceleration, automation, and application optimization, including HTTP/2 and HTTP/3 support.
Through Alteon Protect, organizations can combine Alteon application...
It is a fairly complete service and it is difficult for me to think of what can be improved. A feature that I would like to see included in the next version might be better analysis when working with crypt issues. Right now, it is very manual; you load it into Alteon and it runs. It would be interesting to see a more dynamic process.
We are in the process of updating our version of the solution, so judging what should be improved is difficult. But in some cases, the visualization takes a while, especially for mapping issues. I don't know if that issue will be corrected in the updated version, but that is an area where it could be improved.
There are a few areas of improvement. It can be improved by combining the web application firewall (WAF) facility. The sandbox feature should be there. We have previously used an RA Network product for load balancing. They have a feature called Sandbox, but that feature is not there in Radware Alteon. This feature helps us to improve performance and security for application delivery. Its GUI can be improved. Its GUI is a little old. We are based in India, but we get better support in other time zones. If Radware can establish a bigger support center in India so that we get support in Indian time, that would be helpful. In the international time zones, we get perfect support, but during the Indian time zone, we face a little bit of difficulty. There is a lot of waiting time. The turnaround time is also high during the Indian time zone, but during the international time zones, we get immediate support. The scalability and reliability of the product are very good. Not much improvement is required there, but some security features can be improved.
The interface implementation can be improved. If any features of the current version need to be upgraded, such as those related to net flow, we need to reboot the system properly. We also need to be able to upgrade any Radware updates related to the version.
The reverse proxy piece is a little bit complicated. If the reverse proxy were easier to implement, that would help.
The solution could be more open to additional third-party add-ons being integrated into it.
We've developed a lack of trust in the product because it sometimes behaves unexpectedly. Some issues are not resolved even after troubleshooting multiple times and then we have to reboot the device before it can be resolved. The solution could be more robust. The GUI should be improved because it's old and very traditional. One of our concerns is that Radware is not going to provide us with a free trial demo license so that we can install the product in our VM for our engineers to check, troubleshoot and study the product.
I have worked with Big IP F5. It is a veteran solution that is more stable and has more resources. Big IP F5 has a virtual hub in the community with a lot of resources and already-made scripts that can be used for free. Radware Alteon has a community portal, but the community portal does not have a place to find scripts. It would be great if they could be transparent and deploy a community where their users can share the scripts.
Radware Alteon could improve the troubleshooting from the command line interface, they could do a better job making it easier.
I'd like to see some improvement in performance.
I would like this solution to have an integration tool that will convert configuration from other software, into readable values for this product during implementation. I would also like there to be more filtering features added to this product.
The service could be improved by better customer support. They could also introduce much-needed cybersecurity as well as governance and tax reporting features.
Maybe there are a couple of things that didn't work very well. You kind of have the same build and different build for load balancers. It can create some issues. We faced issues where we needed to have some kind of the same balance in different environments. That happened with F5. However, in Radware, you can do it when we move to production and we need to change the balance there. Different environments should be able to have some balance to be completely isolated. That's something that they could really improve to make it really, really isolated. We’d like the solution to include more security features in the standard license.
I would like to see the loading documentation improved.
We recently had a problem with the table's Obsolete ARP which was observed by the support team. It would be good to diagnose and solve this problem with a patch since it is not documented that it will be solved in later updates. The implementation of this service has been expanding to more of our clients, it is rare that we need to contact Radware support and even more rarely a call in real-time but we have found few technicians who give us support in Spanish, we could attend to the problems much faster if language barriers weren't an issue.
Support is an area that needs improvement. They need to have better response times.
For a migration from F5 to Radware, the conversion of certain features is challenging : 1. From F5 ASM policies to Radware Appwall policies, we had to require support from professional services although the F5 ASM policy was basic. 2. Radware does not seem to support TLS extensions in the client_hello therefore migration of F5 scripts that was handing sessions with TLS extensions is a challenge. 3. overall migration of F5 scripts and specific configuration like profiles is a challenge With the example above a radware conversion tool that would migrate scripts and configuration or from other vendor to Radware would be a real asset. Support of TLS extension would facilitate deployment with that scenario as well.
Load balancing needs improvement. It needs better integration. I heard f5 works as a DNS operator which is not available in this solution. It would be better if that was implemented.
I would like for the load balancing to work with premier and the cloud, a mix of premium and cloud.