I don't know how Radware Bot Manager can be improved; when I used it, it fulfilled my requirements. Maybe people who are new to it, or haven't used anything similar before, might say that the configuration is a bit difficult unless you're a technical person who understands the flow or the URL environment. Then the setup is really easy, and you can go live basically.
When looking at Radware Bot Manager, I noticed instances of false positives where legitimate activities were mistakenly detected as attacks. However, our team has weekly calls with Radware to address and filter out these issues. The reports can be a bit complicated, but Radware assists us in managing the reporting aspect.
While the interface is simple, they could add the ability to upload lists of IPs in an Excel spreadsheet. If there are two or three IPs, it's easy to add them. You have a graphical option to log in and register your IP, but if you want to upload 50 IPs, it becomes more complicated because there are 50 steps. Also, Radware could simplify the implementation of SDK, which is a bit complicated. Radware should work on making the SDK part more efficient.
Team Lead at a media company with 51-200 employees
Real User
Jul 14, 2023
We're missing links to their modules for installation and configuration. They have most of them available already, but there were situations for mobile applications that, when they released a new version, were not stable. We had to ask them to send a link by email, and that could be made accessible in the portal. I would also like to see them implement exports of the reports.
Cloud Security Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Apr 24, 2023
It would be good to have more integrations. It's very hard to get data in and out of their portal. It doesn't have any integrations with any of our tools, such as our SIEM tool. It only depends on emails. Having that tied into the warehouse, SIEM, and maybe our on-call tools would be very helpful because it would just give us a holistic picture of everything. The Bot Manager portal sometimes doesn't refresh correctly. There are cosmetic issues that can be improved on.
Cloud Engineering Lead at a aerospace/defense firm with 51-200 employees
Real User
Mar 17, 2023
It would be beneficial to have a link from the WAF to the Bot Manager portal available so we do not have to log in again. I would like to receive alerts sent to the IT team responsible for website security. I am unsure if we do not use the feature or if the solution does not support it.
This is always evolving, but somehow quarenteening bots or sticking them in a honeypot so the can't pound the API would be helpful. The bots, of course, are always evolving.
Radware Bot Manager protects websites, mobile apps, and APIs from malicious bot attacks and AI-driven threats in real-time. It uses a multi-layered, AI-powered approach –preemptive protection, behavioral-based detection, and real-time advanced mitigation – to distinguish between human users, legitimate bots, malicious bots, AI-driven traffic such as AI crawlers and AI agents, and mitigate sophisticated threats effectively. The solution protects against the OWASP Top 21 Automated Threats,...
I don't know how Radware Bot Manager can be improved; when I used it, it fulfilled my requirements. Maybe people who are new to it, or haven't used anything similar before, might say that the configuration is a bit difficult unless you're a technical person who understands the flow or the URL environment. Then the setup is really easy, and you can go live basically.
When looking at Radware Bot Manager, I noticed instances of false positives where legitimate activities were mistakenly detected as attacks. However, our team has weekly calls with Radware to address and filter out these issues. The reports can be a bit complicated, but Radware assists us in managing the reporting aspect.
While the interface is simple, they could add the ability to upload lists of IPs in an Excel spreadsheet. If there are two or three IPs, it's easy to add them. You have a graphical option to log in and register your IP, but if you want to upload 50 IPs, it becomes more complicated because there are 50 steps. Also, Radware could simplify the implementation of SDK, which is a bit complicated. Radware should work on making the SDK part more efficient.
We're missing links to their modules for installation and configuration. They have most of them available already, but there were situations for mobile applications that, when they released a new version, were not stable. We had to ask them to send a link by email, and that could be made accessible in the portal. I would also like to see them implement exports of the reports.
It would be good to have more integrations. It's very hard to get data in and out of their portal. It doesn't have any integrations with any of our tools, such as our SIEM tool. It only depends on emails. Having that tied into the warehouse, SIEM, and maybe our on-call tools would be very helpful because it would just give us a holistic picture of everything. The Bot Manager portal sometimes doesn't refresh correctly. There are cosmetic issues that can be improved on.
It would be beneficial to have a link from the WAF to the Bot Manager portal available so we do not have to log in again. I would like to receive alerts sent to the IT team responsible for website security. I am unsure if we do not use the feature or if the solution does not support it.
This is always evolving, but somehow quarenteening bots or sticking them in a honeypot so the can't pound the API would be helpful. The bots, of course, are always evolving.