A distinguished IT professional with 25+ years of experience in Information Technology and Industrial Engineering, with 10+ years focused on Observability and Site Reliability Engineering - designing and deploying enterprise-wide observability platforms including Datadog, Dynatrace, Broadcom AIOps/APM, and IBM Tivoli across on-premises, multi-cloud (AWS, Azure, GCP), and containerized (Kubernetes/Docker) environments. Deep expertise in OpenTelemetry, distributed tracing, telemetry collection, MTTD/MTTR reduction, SLI/SLO definition, error budget management, and capacity planning across large, complex enterprise application portfolios. Skilled at establishing Observability and SRE best practices, automation workflows, leading blameless postmortems, and driving operational excellence across mission-critical distributed systems. A trusted SME and technical leader who builds strong partnerships with application, engineering, development, and platform teams to deliver scalable, cost-effective observability solutions across all stakeholder levels. US Citizen who has previously held an active DoD Secret Clearance; open to travel.
SunTrust Bank
SunTrust Bank
GPI Technologies, LLC (subsidiary of CARQUEST Auto Parts)
Subsidium
BI-LO, LLC
Ingenium Corporation
Comnet Sciences Corporation
CACI
Microsoft
Middle Georgia State College
Clemson University