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Automox pros and cons

Vendor: Automox

4.4 out of 5

17 reviews
100% willing to recommend

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Pros & Cons summary

Automox offers robust automation for patch management, reducing manual effort and saving time. Worklets provide customization for varied environments, enhancing efficiency. It manages multi-OS patching from one interface, improving IT operations. While providing cost-effective solutions, Automox lacks integrated access and remote desktop features. Improvements are needed in automation, reporting, and iOS/Linux support. Its ease of deployment and setup, despite its cost, make it essential for enterprises, though more budget-friendly options exist.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Automox offers unparalleled automation and ease of patch management, significantly reducing manual efforts and saving time across organizations.

The flexibility and customization provided by Worklets allow tailored solutions to suit various environments, enhancing operational efficiency.

Its ability to handle patching across multiple operating systems from a single interface streamlines IT management processes.

The comprehensive visibility and control over devices enhance security posture by ensuring timely updates and identifying vulnerabilities.

Automox's cost-effectiveness and simplicity in setup and deployment provide substantial financial and operational benefits, making it indispensable for modern enterprises.

CONS

Automox lacks integrated workstation access and a remote desktop feature.

Improvements are needed in automation features and the ability to copy and sync profiles and worklets across organizations.

There is a need for enhanced reporting and analytics, with customization of dashboards and compliance reports.

Remote support for iOS and Linux requires improvement, as well as support for offline patching.

Automox is considered pricey compared to other patch management solutions, especially for managing a large number of devices.

Automox Pros review quotes

Senior Data Reporting Analyst at University of Bradford

Feb 7, 2026

Out of all these features, if I had to pick one which I'm relying on the most, I would say the automatic patching, because it saves a lot of time and ensures all devices are updated.

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Data at Infosys

Mar 23, 2026

Automox has positively impacted my organization with significant time-saving, improved our security posture by automatically patching vulnerabilities, and is easy to manage and deploy while offering Automox University as a great resource for learning the platform.

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Anastasiya Sousa

QA Engineer at a computer software company with 1,001-5,000 employees

Aug 27, 2026

Automox has had a positive impact on my organization by reducing the amount of manual effort needed to keep our test environments patched and consistent.

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TP

Technical Product Manager at Hireright

May 15, 2026

Automox has eased our operations; it is very simple to use and does not have heavy workflows.

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Onboarding Engineer at a tech services company with 1-10 employees

Oct 14, 2026

The Worklet Catalog is what I find myself relying on the most day-to-day, and the thing that stands out about it the most is just how in-depth it is and how many specific situations are accounted for in the catalog.

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EMEA Senior Systems Engineer at Quaker Chemical Corporation

Mar 24, 2023

It's easy to deploy agents to endpoints.

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Owner at Saje Network Systems

Nov 18, 2021

Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool.

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Senior Project Manager at a government with 51-200 employees

Aug 3, 2021

They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic.

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JL

Director Of Business Operations at Ihloom Cybersecurity

Mar 24, 2021

The fact that it's just one product that can patch multiple operating systems is really great.

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President / CEO at B/Net Systems

Mar 26, 2021

Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month.

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Automox Cons review quotes

Senior Data Reporting Analyst at University of Bradford

Feb 7, 2026

While Automox has very good features, I think there's still room for improvement.

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Data at Infosys

Mar 23, 2026

I would add that remote support for iOS could be better, and remote support of Linux is also lacking.

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Anastasiya Sousa

QA Engineer at a computer software company with 1,001-5,000 employees

Aug 27, 2026

I think Automox can be improved by providing more advanced reporting and analytics, with greater customization of dashboards and compliance reports.

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Free Report: Automox Reviews and More

Learn what your peers think about Automox. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.

917,433 professionals have used our research since 2012.

TP

Technical Product Manager at Hireright

May 15, 2026

From an enterprise perspective, Automox could have better compliance reporting, which is needed for audit readiness, security reviews, and customer compliance evidence.

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Onboarding Engineer at a tech services company with 1-10 employees

Oct 14, 2026

I think Automox can be improved by including a few more software titles that are very important in their third-party software catalog, namely vendor software, third-party applications, and finance software.

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EMEA Senior Systems Engineer at Quaker Chemical Corporation

Mar 24, 2023

They need to improve the automation features.

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Owner at Saje Network Systems

Nov 18, 2021

The stability has come a long way from what it was like when it started and now it's really good.

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Senior Project Manager at a government with 51-200 employees

Aug 3, 2021

The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted.

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JL

Director Of Business Operations at Ihloom Cybersecurity

Mar 24, 2021

As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned.

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President / CEO at B/Net Systems

Mar 26, 2021

When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now.

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