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Acronis Cyber Protect vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Backup and Recovery (13th), Cloud Backup (10th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is perfect for small- to medium-sized business installations."
"The solution was easy to install and to deploy."
"The setup was straightforward as was restoring the files, and I have been able to just go right on and restore the files that I need."
"I didn't start using Acronis until I came here 3 years ago - it's what the organization was using already, and I found that I liked it better than Symantec."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy."
"I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"Rapid Recovery is one of the most durable and rock-stable solutions."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"It is very easy to use, and it saves hours on each restore."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"You can go for this solution; it is a very dependable solution, and we can be confident that this recovery software is working very well."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The solution is a great backup for the retail environment."
 

Cons

"Acronis has some limitations on the cloud side, but Veeam's cloud backup is quite efficient on cloud backup, especially when it comes to Microsoft 365, etc."
"Yes, especially in the restore, a simple update for the software messed up the whole setup."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"Currently, there is no option to use the tape drives again as a backup repository for the cloud deployment."
"There is no technical support available for this product and there is also minimal documentation available."
"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"The solution's reporting feature could be better."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"Most people may just find that it is undesirable to pay per call."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
 

Pricing and Cost Advice

"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."
"Licensing fees are billed annually and there are no extra charges."
"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"The pricing is comparable to the newest solution available on the market, Altaro."
"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."
"Acronis Cyber Protect's pricing is reasonable."
"​I like the pricing​, and that it is easy to use and has performed well. ​"
"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."
"I don't think the licensing for the product is very expensive."
"The pricing is on the higher end."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
9%
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise16
Large Enterprise24
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Dell AppAssure
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
917,433 professionals have used our research since 2012.