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ActiveBatch by Redwood vs CA Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ActiveBatch by Redwood
Ranking in Process Automation
13th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Managed File Transfer (MFT) (10th), Workload Automation (9th)
CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of ActiveBatch by Redwood is 1.3%, up from 0.9% compared to the previous year. The mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
ActiveBatch by Redwood1.3%
CA Process Automation1.0%
Other97.7%
Process Automation
 

Featured Reviews

Sai  - PeerSpot reviewer
Ai/Data Analyst at CSD
Automation has streamlined complex data workflows and now saves time on recurring reporting
To improve ActiveBatch by Redwood, the UI could be more modern and intuitive, and another thing that comes to mind is that it can feel overwhelming when workflows become large and complex. Troubleshooting can take extra time when there are multiple dependencies, jobs, and integrations running together. Better visualization of workflow relationships and easier debugging would really help. I would also appreciate seeing more simplified onboarding and documentation for newer users, as there is a learning curve at the beginning. Another improvement area could be smarter analytics or AI-driven recommendations, such as proactively identifying workflow bottlenecks, failed job patterns, or optimization suggestions instead of relying mostly on manual monitoring. From an operational perspective, faster configuration for integrations and cloud-based workflows would make implementation smoother, especially in environments working heavily with APIs and data pipelines. I have covered the main points regarding needed improvements. Overall, the platform is very capable and reliable for automation and workflow scheduling, especially in data-heavy environments. Most of the improvements I want are around making it easier for day-to-day use, such as a more intuitive UI, simpler troubleshooting for complex workflows, better onboarding for newer users, and more intelligent monitoring or optimization insights. The core functionality is strong, and the biggest opportunity is improving the overall user experience and simplifying operational management.
SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software offers real-time monitoring and reporting features that let IT teams keep tabs on the progress of their batch operations and workflows."
"For developers, it is easy to orchestrate the workflows and the integration has been very easy."
"The automation feature is a very valuable feature as the associates do not have to worry about performing repetitive tasks (i.e. endpoint security scans on a daily basis) that would take several hours to complete on a daily basis."
"We use the main job-scheduling feature. It's the only thing we use in the tool. That's the reason we are using the tool: to reduce costs by replacing manual tasks with automated tasks and to perform regular, repetitive tasks in a more reliable way."
"Automating the scheduled data workflows and integrations helped improve analyst productivity by around 25 to 30%, mainly because less time was spent manually triggering jobs or fixing missed dependencies."
"We save thousands of man-hours annually."
"Using this tool, if there are any huge failures, we immediately get an email notification, and the proper team will be informed, at which time they can act accordingly."
"It has improved our workflow completion rates by five hours per day, because we execute our workflows daily."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"It’s a great product, extremely versatile but takes a certain skillset to use and implementation of automation can be time consuming when done properly."
"If you’re planning or looking for an application able to create process automation, stop looking."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"It is easy to debug and troubleshoot."
"For our use it really does very well; it provides us exactly what we need, and it runs with low-resource utilization and moves quickly."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
 

Cons

"One thing I've noticed is that navigation can be difficult unless you are familiar with the structure that we have in place. If someone else had to look at our ActiveBatch console and find a job, they might not know where to find it."
"A nice thing to have would be the ability to comfortably pass variables from one job to another. That was one of the things that I found difficult."
"Any product is going to have some room for improvement, no matter what. I see the company has already ventured into AWS and they're constantly trying to improve the managed file transfer which they have recently improvised. I think they bought a software called JSCAPE and they're trying to improve it, which is good. I am not sure if JSCAPE would be part of the base product but currently, you have to buy a separate license for it, which doesn't make sense. If it was Microsoft, ServiceNow, or integrating with other software vendors, I would understand but JSCAPE is now in-house and I'm not sure if they can justify having a separate license for JSCAPE. I would probably expect them to be packaging JSCAPE into the base product. They did switch over from a perpetual license model to a subscription model, which hurt the company a little bit. Nobody is offering the perpetual model anymore. As long as the transition is fair for both the companies, I think it should be fine and not burn us out."
"They could provide an easier installation guide or technical support to the organizations during the installation process."
"There are some issues with this version and finding the jobs that it ran. If you're looking at 1,000 different jobs, it shows based on the execution time, not necessarily the run time."
"Providing some detailed training materials could be very helpful for new users who have very limited technical information about the tool."
"I can't get the cleaning up of logs to work consistently. Right now, we are not setup correctly, and maybe it is something that I have not effectively communicated to them."
"We currently face issues with the web console of ActiveBatch by Redwood. When users operate through an RDP session, every user has their own ActiveBatch by Redwood application. However, on the web console, users encounter daily activity issues where the job instances do not appear or update correctly, and they cannot view the latest logs."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Make some of the features more open source that way developers can have more flexibility."
"It’s very complex, which is one of the disadvantages."
"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
 

Pricing and Cost Advice

"If you compare ActiveBatch licensing to Control-M, you're looking at $50,000 as opposed to millions."
"The pricing was fair. There are additional costs for the plugins. We have the standard licensing fees for different pieces, then we have the plugins which were add-ons. However, we expected that."
"Currently, we are paying approximately $7,000 yearly, which includes support."
"I don't think we've ever had a problem with the pricing or licensing. Even the maintenance fees are very much in line. They are not excessive. I think for the support that you get, you get a good value for your money. It's the best value on the market."
"It allows for lower operational overhead."
"The price was fairly in line with other automation tools. I don't think it's exorbitantly expensive, relatively speaking."
"ActiveBatch is currently redesigning themselves. In the past, they were a low cost solution for automation. They had a nice tool that was very inexpensive. With their five-year plan, they will be more enhancement-driven, so they're trying to improve their software, customer service, and the way that their customers get information from them. In doing that, they're raising the price of their base system. They changed from one pricing model to another, which has caused some friction between ActiveBatch and us. We're working through that right now with them. That's one of the reasons why we're why we were evaluating other software packages."
"I like ActiveBatch Workload Automation's licensing model because they're not holding you down on an agentless model or agent model, where every server needs to have an agent. That's the main selling point of the solution and I hope they stay that way."
"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
17%
Manufacturing Company
16%
Construction Company
13%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise14
Large Enterprise52
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for ActiveBatch Workload Automation?
I was not directly involved in the pricing, setup cost, and licensing decisions for ActiveBatch by Redwood, so my experience is from the user and workflow side rather than procurement. However, bas...
What needs improvement with ActiveBatch Workload Automation?
ActiveBatch by Redwood could be improved with a more modern and intuitive user interface, faster performance for very large workflows, and expanded built-in integrations with newer cloud and DevOps...
What is your primary use case for ActiveBatch Workload Automation?
My main use case for ActiveBatch by Redwood is enterprise workload automation, job scheduling, and orchestrating business processes across applications, servers, and cloud environments. For example...
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Also Known As

ActiveBatch
CA IT Process Automation Manager
 

Overview

 

Sample Customers

Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
Unum, HCL Technologies, Logicalis
Find out what your peers are saying about ActiveBatch by Redwood vs. CA Process Automation and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.