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Acumatica vs Salesforce Sales Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acumatica
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Cloud ERP (9th)
Salesforce Sales Cloud
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
118
Ranking in other categories
CRM (3rd), Opportunity Management (1st), Sales Force Automation (2nd), Conversation Intelligence Software (4th)
 

Mindshare comparison

Acumatica and Salesforce Sales Cloud aren’t in the same category and serve different purposes. Acumatica is designed for Cloud ERP and holds a mindshare of 3.2%, up 2.8% compared to last year.
Salesforce Sales Cloud, on the other hand, focuses on CRM, holds 2.7% mindshare, down 3.5% since last year.
Cloud ERP Mindshare Distribution
ProductMindshare (%)
Acumatica3.2%
Oracle Fusion Cloud ERP21.3%
NetSuite ERP21.1%
Other54.4%
Cloud ERP
CRM Mindshare Distribution
ProductMindshare (%)
Salesforce Sales Cloud2.7%
Microsoft Dynamics CRM3.1%
Zoho CRM2.3%
Other91.9%
CRM
 

Featured Reviews

Steven-Parker - PeerSpot reviewer
CEO at Cottingham Ltd
Focused on inventory and accounting production; valuable inventory control and sales recording
The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…
Jonny Katz - PeerSpot reviewer
VP of Business Operations at PeerSpot
Uses data-driven insights to improve workflows and highlights a need for simpler automation tools
Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It also needs to be made extremely more user-friendly. For new people using Salesforce Sales Cloud, there is a steep learning curve. Additionally, giving non-admins the ability to make changes on the fly is something that I feel is necessary. Currently with Salesforce Sales Cloud, you need to have a consultant. It's hard to build the flows or workflows. Making it easier for that end-user who's not so technically minded to help themselves is essential. I choose seven out of ten because I think you need a consultant or a consulting company to help you build it out. Certain changes should be made much easier and more user-friendly where an admin can do it. The automation processes need to be much simpler. If you're looking at other tools out there, for example SalesLoft or HubSpot, it's much easier to build those workflows and do automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution supports multiple branches."
"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"It's one of those solutions where you can just start using the product immediately; you don't really need to do any setup or any thinking, and after using it for three months, you probably will never go back."
"Our productivity and capability to solve and anticipate problems in the Call Centre team increased at least 50%."
"Salesforce has been doing a very great job in bringing that to all people as much as possible."
"I have found Salesforce Sales Cloud to be stable."
"The most valuable features of Salesforce Sales Cloud are code hub management and sale opportunity management."
"Salesforce Sales Cloud is very stable."
"Salesforce is such a widespread software in terms of what it can do and its scope. Theoretically, you can run a whole company off of it. There are many valuable features, such as reporting and analytics. You can customize almost the whole environment is what appeals to so many companies the most."
"We can implement checks to ensure proper data entry with validation rules."
 

Cons

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"It is very expensive for a small business."
"The solution doesn't have features to break down the structure for multiple people in the project."
"Applications that can help with migrating data over from the sandbox to production would make it easier because sometimes change sets can be bulky and they're not always as effective. This can be frustrating when you make a lot of changes and try to put those changes into production."
"Salesforce Sales Cloud overall is too complex. There is too much functionality, it's hard for the user, at the beginning. It takes a lot of time to update the information."
"The price of the Salesforce Sales Cloud is expensive."
"If you don't have sysadmin rights, you can be hamstrung doing many things manually and one at a time."
"The mobile application for Salesforce.com is somewhat lacking. I also at times am frustrated by the response time as I am logging activities in the system."
"The connectivity has some latency. It could be more responsive."
"The reporting features and the dashboard must be improved."
"The cost of this solution could be improved. It is pricey, although worth it now that they have bumped up default storage amounts."
 

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."
"Sales Cloud is quite expensive."
"We must pay for the licenses."
"The price of the Salesforce Sales Cloud is expensive. We pay monthly for the solution but we are billed quarterly."
"My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
"The main thing is it is costly. Salesforce it is not cheap, it's costly. Some of our customers say it is a costly solution. So, we have lost some sale opportunities regarding the high price. This is the main thing that we are facing. It is sales per user and the user price is about $150 per month, per user for the Enterprise Edition. The other edition is less than this, but it is costly. A company that has 70 or 80 users would pay more than $8,000 USD yearly because it is cloud based."
"Sales Cloud is expensive."
"Being license based, the license varies by type. The pricing is considered average."
"The price of the product is very high. I rate the product price a ten on a scale of one to ten, where one means low price, and ten means expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
11%
Computer Software Company
10%
Construction Company
9%
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise25
Large Enterprise43
 

Questions from the Community

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What is your primary use case for Salesforce Sales Cloud?
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Also Known As

No data available
Sales Cloud, SFDC, Salesforce
 

Overview

 

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Find out what your peers are saying about Oracle, NetSuite, SAP and others in Cloud ERP. Updated: September 2026.
917,433 professionals have used our research since 2012.