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ADP Streamline vs ADP Workforce Now comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Streamline
Ranking in Benefits Administration
23rd
Average Rating
8.4
Number of Reviews
7
Ranking in other categories
Global Payroll (4th)
ADP Workforce Now
Ranking in Benefits Administration
10th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Talent Management (23rd), Cloud HCM (15th), HR Analytics Software (5th)
 

Mindshare comparison

As of October 2026, in the Benefits Administration category, the mindshare of ADP Streamline is 1.5%, up from 1.1% compared to the previous year. The mindshare of ADP Workforce Now is 2.9%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
ADP Workforce Now2.9%
ADP Streamline1.5%
Other95.6%
Benefits Administration
 

Featured Reviews

Abdul-Rauf - PeerSpot reviewer
Manager Payroll Services & Operations at Meshsol Technologies
Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability
I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.
Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature was that everything was in one system."
"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."
"The product allows you to create and manage shared services centrally even in small countries."
"The ability to have one reporting for all countries is valuable."
"The product is good, user-friendly, and effective."
"They are very strong in terms of having a central regional system, where a regional person can see and monitor the calendar for each different country and know what stage they are in, if the process has been finalized and approved, and if the process has gone back to the bank, all monitored regionally."
"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"It is a scalable solution."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"The most valuable features are the reporting and benefits piece."
"The most valuable feature to me is performance management because we just started using that."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
 

Cons

"I think there is a need for a deeper level of comprehension."
"Having more clear guidance on design and training would be beneficial."
"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."
"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."
"The reporting tool could be improved as it currently is just a data dump and much manipulation is required."
"The pricing is high as compared with other products in the market. For a small service that is out of scope, it has a huge service charge."
"We had to scrap plans to integrate Brazil because it was not doable."
"The product is not quite up to our expectations."
"The ease of developing and creating reports could definitely use some improvement."
"Support leaves a lot to be desired."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Its benefits portal could be user-friendly."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"The report functionality is not as good as competitive products."
 

Pricing and Cost Advice

"Our company had a standardized pricing model based on the number of employees."
"The amount we pay is not low, and it is not high. It is average."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"The solution is expensive and everyone complains about the price."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"I give the pricing a seven out of ten."
"The solution is expensive."
"It is expensive."
report
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Top Industries

By visitors reading reviews
Construction Company
18%
Outsourcing Company
15%
Financial Services Firm
9%
Healthcare Company
9%
Outsourcing Company
13%
Construction Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
 

Overview

 

Sample Customers

Lenovo, ConvaTec, Syngenta, Brady Corporation, Covidien, TomTom
Lawrence and Schiller, The Children's Center, The Kansas City Royals
Find out what your peers are saying about ADP Streamline vs. ADP Workforce Now and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.