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AlertOps vs Rootly comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlertOps
Ranking in IT Alerting and Incident Management
26th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Rootly
Ranking in IT Alerting and Incident Management
11th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the IT Alerting and Incident Management category, the mindshare of AlertOps is 1.2%, up from 1.1% compared to the previous year. The mindshare of Rootly is 2.8%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Rootly2.8%
AlertOps1.2%
Other96.0%
IT Alerting and Incident Management
 

Featured Reviews

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MT
Lead Dev Ops Engineer at a financial services firm with 51-200 employees
On-call workflows have become reliable and onboarding new engineers runs smoothly
The best feature that Rootly offers, which I really appreciated when we onboarded Rootly, is the shadowing feature. I evaluated quite a few tools but Rootly was the only one at the time that had this, and this allowed us to onboard new engineers into the on-call rota smoothly, which was a really cool feature. Regarding how the shadowing feature helped with onboarding new engineers, rather than manually tweaking schedules to try to hack a way to shadow existing engineers, Rootly gave us a shadow feature which allowed us to say person X, please shadow person Y, using these times and these days, very customizable, and it allowed us to onboard people in a much more graceful manner.
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Top Industries

By visitors reading reviews
No data available
Performing Arts
26%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Large Enterprise4
 

Questions from the Community

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What is your experience regarding pricing and costs for Rootly?
My experience with pricing, setup cost, and licensing was really easy. Rootly scheduled a call with us and was very quick to give us a POC license to trial out the full product. They were not pushy...
What needs improvement with Rootly?
The team at Rootly seems to always be adapting and looking at what the market is doing and adding new features, so for us, Rootly currently fits the bill. If there was something we needed, we could...
What is your primary use case for Rootly?
My main use case for Rootly is on-call alerts. In my use case for on-call alerts, we plug into various applications using Rootly's out of the box plugins. If an alert triggers, Rootly is then respo...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
* **Atlassian** * **Cisco** * **Databricks** * **DigitalOcean** * **Google Cloud** * **IBM** * **JetBlue** * **LinkedIn** * **Lyft** * **Microsoft** * **MongoDB** * **Netflix** * **Pinterest** * **Qualcomm** * **Red Hat** * **Salesforce** * **Spotify** * **Square** * **T-Mobile** * **Twitter** * **Uber** * **VMware** * **WeWork** * **Workday** * **Xerox** * **Zoom**
Find out what your peers are saying about PagerDuty, Splunk, SolarWinds and others in IT Alerting and Incident Management. Updated: October 2026.
917,403 professionals have used our research since 2012.