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Amazon Comprehend vs IBM SPSS Statistics comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM SPSS Statistics
Ranking in Data Science Platforms
8th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Data Mining (2nd), AI Data Analysis (13th), AI Research (7th)
 

Mindshare comparison

As of October 2026, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 1.1%, up from 0.5% compared to the previous year. The mindshare of IBM SPSS Statistics is 3.5%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Mindshare Distribution
ProductMindshare (%)
IBM SPSS Statistics3.5%
Amazon Comprehend1.1%
Other95.4%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Professional Freelancer at Open for all
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
EzzAbdelfattah - PeerSpot reviewer
Associate Professor Of Statistics at a university with 10,001+ employees
Advanced predictive analytics have supported my research and student projects across many methods
The only function I may need to be added or hope to be added to IBM SPSS Statistics is how to treat unstructured data. This mainly exists with IBM SPSS Modeler, but I do not think it is able to treat something like videos and similar content unless you are using languages like Python inside IBM SPSS Modeler or inside IBM SPSS Statistics. For the menu itself, for the selection, it does not exist. Thinking of the future, I believe that the owners of IBM SPSS Statistics should think about improving the package itself to be able to treat unstructured data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"The current features meet with the needs of our company."
"The most valuable feature is the user interface because you don't need to write code."
"IBM SPSS Statistics is a very easy tool to use, and anyone can use it once they have guidance."
"The biggest benefit of the IBM SPSS Statistics tool for my customers and me is that it's very old, meaning they have more experience; when the tool was first released, we had customer service that created surveys with the customers asking which way they wanted to go, what they would see within the tool, and what would be helpful—IBM basically created the tool according to this knowledge."
"It is perfectly adequate if all you need are the results and not the trail of evidence."
"I can recommend it, as it's a good, stable solution with a proven track record."
"I've found the descriptive statistics and cross-tabs valuable. The very simple correlations and regressions are as well."
"I think in the future this kind of algorithm will be used widely by people to predict many things and to improve the performance of businesses and individuals."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"IBM SPSS Statistics could be cheaper."
"I recently moved away from SPSS and started using KNIME since it is particularly easier for students."
"In developing countries, it would be beneficial to provide certain features to users at no cost initially, while also customizing pricing options."
"This solution is not suitable for use with Big Data."
"In comparing the price of other products, SPSS Statistics is too expensive."
"Better documentation on how to use macros."
"The technical support should be improved."
"The solution needs to improve forecasting using time series analysis."
 

Pricing and Cost Advice

Information not available
"While the pricing of the product may be higher, the accompanying service and features justify the investment."
"The price of this solution is a little bit high, which was a problem for my company."
"It's quite expensive, but they do a special deal for universities."
"More affordable training for new staff members."
"Our licence is on a yearly renewal basis. While pricing is not the primary concern in our evaluation, as products are assessed by whether they can meet our user needs and expertise, the cost can be a limiting factor in the number of licences we procure."
"If it requires lot of data processing, maybe switching to IBM SPSS Clementine would be better for the buyer."
"I rate the tool's pricing a five out of ten."
"SPSS is an expensive piece of software because it's incredibly complex and has been refined over decades, but I would say it's fairly priced."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Manufacturing Company
8%
University
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise20
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What is your experience regarding pricing and costs for IBM SPSS Statistics?
I think the price of the solution is very reasonable. The cost depends; you have the option for subscription or you can purchase the license. Most of our customers are paying every year for a type ...
What needs improvement with IBM SPSS Statistics?
One of the frustrations I have with IBM SPSS Statistics is the licensing, which is more of a company issue because we have limited licenses and have to ask someone to get off IBM SPSS Statistics so...
What is your primary use case for IBM SPSS Statistics?
My main use case for IBM SPSS Statistics involves data cleaning and tabulation. I also use it sometimes for data validation. I use IBM SPSS Statistics to perform correlations, check data, remove re...
 

Also Known As

No data available
SPSS Statistics
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA, Razorsight, Si.mobil, University Hospitals of Leicester, CROOZ Inc., GFS Fundraising Solutions, Nedbank Ltd., IDS-TILDA
Find out what your peers are saying about Amazon Comprehend vs. IBM SPSS Statistics and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.