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Amazon WorkDocs vs Box - Intelligent Content Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
12th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Box - Intelligent Content M...
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
46
Ranking in other categories
Enterprise Content Management (9th), Cloud Storage (10th), Digital Asset Management (2nd), Document Management Software (2nd)
 

Mindshare comparison

As of October 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.6%, down from 7.0% compared to the previous year. The mindshare of Box - Intelligent Content Management is 8.1%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Box - Intelligent Content Management8.1%
Amazon WorkDocs2.6%
Other89.3%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"The solution is scalable."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"The beauty of Box is that you don't need to download the document on your computer to edit it and then upload it again, because you can edit the content while the document is in the cloud."
"The interface is very good."
"The most valuable feature of this solution is the set of security options that can be set when sharing files with a group."
"It is really easy to load files to and from this solution."
"Awesome solution that works on many devices."
"Customer Service: Great! Technical Support: Technical support people really know their stuff, Great service."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I wish the search was faster, like a google search."
"Collaborative editing was challenging if multiple people were in a document at once."
"The integration with other products should be improved."
"Tasks and comments could be easier to see, report, search, and manage."
"I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together."
"The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified."
"I find it rather difficult to get in touch with someone, but typically once you do, they are able to provide assistance on whatever you need."
"One thing that Box would benefit from is a records management component."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"Box needs to improve with their pricing in terms of licensing costs."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Box's pricing is excellent."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
11%
Outsourcing Company
9%
Retailer
7%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise10
Large Enterprise35
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
I would suggest more out-of-the-box integrations as far as the automations go. Box - Intelligent Content Management has many templates, and you can customize some things, but there appear to be som...
What is your primary use case for Box?
Box - Intelligent Content Management is used for file storage for clients and provides a secure way to share files with other people as well as internally with our team. Box - Intelligent Content M...
 

Overview

 

Sample Customers

Delhivery
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Amazon WorkDocs vs. Box - Intelligent Content Management and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.