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Appgate SDP vs Cisco Secure Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th)
Appgate SDP
Ranking in Secure Access Service Edge (SASE)
16th
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
ZTNA as a Service (15th), ZTNA (7th), Microsegmentation Software (7th)
Cisco Secure Access
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
76
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (10th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (5th), Domain Name System (DNS) Security (2nd)
 

Mindshare comparison

As of October 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.2%, up from 2.1% compared to the previous year. The mindshare of Appgate SDP is 2.6%, up from 1.8% compared to the previous year. The mindshare of Cisco Secure Access is 4.0%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access4.0%
iboss3.2%
Appgate SDP2.6%
Other90.2%
Secure Access Service Edge (SASE)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Joseph Koomson - PeerSpot reviewer
Ip Network Security Specialist at MTN Ghana
Zero trust access has strengthened remote connectivity and secures diverse office devices
Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improvement. When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure. Currently, aside from invalid username and password errors, Appgate SDP provides generic errors related to policy, such as a policy admin error. The system should provide deeper diagnostics to explain why a user cannot connect. The dashboard could also be enhanced with additional features and logins to provide better visibility. Sometimes there is no immediate clarity about what is happening. After using Appgate SDP for a long time and experiencing various errors, we have learned where to investigate, but this would be problematic for new users trying to resolve issues. The dashboard could display user connection times, failure reasons, and other relevant information. The user activity logs and accounting features should be improved in particular.
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its initial setup was straightforward."
"I recommend iboss for organizations looking for strong cloud-based web security and centralized access control."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"iboss is definitely very good in terms of service."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Previously, with AnyConnect, we experienced frequent issues, and in comparison to that solution, we have seen significant improvement and minimum downtime."
"It is pretty stable."
"One of the most important features is stopping lateral movement across our network."
"The flexibility of the tool is valuable; it is very robust, has a very robust configuration capability, is pretty well documented, and is also good interface-wise."
"The interface is really friendly. It's simple to understand."
"Appgate SDP is the best solution for micro-segmentation and supplying VPN solutions."
"Appgate SDP has positively impacted my organization, as we are using it to securely access the internet after the cyber attack."
"It is a scalable solution...The support answers your questions very fast."
"I find the zero trust approach helpful and beneficial in securing standard applications, which means you are accessing the applications directly instead of giving privilege to access the network itself."
"Giving the customer peace of mind has been one of the biggest benefits we have seen, and my security team probably knows more details on my side."
"Cisco Secure Access has helped my organization significantly, especially when we went through a cyber event and lost all our previous remote access, and we were able to get Cisco Secure Access up within seven days and roll it out to all our people to get everybody back online."
"The advantages I see in Cisco Catalyst SD-WAN compared to their competitors is the seamless service scope, where I can have from Cisco the LAN, Wi-Fi environment, the SD-WAN environment, and the security environment, and as now announced from Cisco, all the management is combined in one orchestrator, which is the most beneficial aspect for me, not looking for the best of breed but more looking for the best fit."
"From my experience, Cisco Secure Access is very stable and has not crashed."
"The overall success of Cisco Secure Access has significantly improved my organization's security posture in terms of security and usability compared to the previous solution, which was fairly convoluted with several different hops required to log in every day from home."
"If you have every solution with Cisco, you can see a very good ROI because you do not need to invest much on staffing for analyzing each and every console separately."
"Any tool that provides telemetry through logging is a particularly good fit for us because we have to really automate our monitoring."
 

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"On the cloud, when you make some changes, it may be difficult."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel."
"If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"Cisco Secure Access could be improved with fewer bugs; we need to address less software bugs, as there are technical issues and errors in the software, which we are trying to resolve to achieve a more stable version that companies can use without issues, but it is a working process, and we understand this."
"My advice to another organization considering using Cisco Secure Access is that there is a reason the cost is high, because of the security, but other than that, that is really it."
"When speaking about improvements for Cisco Secure Access, the licensing structure is an area of concern, as many users struggle to understand how it works."
"Cisco Secure Access has impacted our help desk ticket volume and end-user experience because sometimes users encounter issues. Since we have many features activated, users sometimes cannot connect or attempt to connect multiple times, which generates service desk tickets."
"From a licensing perspective, there could be some enhancement."
"In general, what can be improved about this solution is to not change the name of everything every year, as Cisco marketing are experts at making changes to everything, and I don't understand what this is; that was the AnyConnect VPN, and now it's Cisco Secure Access, and what's tomorrow?"
"Cisco Secure Access may not seamlessly integrate into such settings, although it performs well in a Cisco-based environment."
"Cisco is not well accepted in the market since they are somewhat behind their competitors."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We pay $100 per user per month. One license for the site is around $17."
"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"For what you get, it's a fair price in comparison to other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Manufacturing Company
11%
Outsourcing Company
11%
Comms Service Provider
10%
Financial Services Firm
7%
Outsourcing Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise15
Large Enterprise41
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by emphasizing the modular function even more during sales presentations and demonstr...
What is your primary use case for iboss?
iboss is primarily used for content filtering within school districts and public K-12 school districts, and it can al...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for Appgate SDP?
Regarding pricing and setup cost, everything is already pre-installed in my organization, so I am not sure about pric...
What needs improvement with Appgate SDP?
Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improv...
What is your primary use case for Appgate SDP?
Appgate SDP is used for user connectivity both in the office and outside the office for remote connectivity. When out...
What is your experience regarding pricing and costs for Cisco Secure Access?
In my experience with the Experience Insights feature or Digital Experience Monitoring of Cisco Secure Access, Thousa...
What is your primary use case for Cisco Secure Access?
We use Cisco SD-WAN in our own company for our own needs, and we are also selling this to our customers while perform...
What advice do you have for others considering Cisco Secure Access?
Currently, AI Supply Chain Risk Management is not really an issue for us today. I would rate Cisco Secure Access a se...
 

Also Known As

iBoss Cloud Platform
No data available
No data available
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Find out what your peers are saying about Appgate SDP vs. Cisco Secure Access and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.