Appgate SDP vs Prisma Access by Palo Alto Networks comparison

Why PeerSpot?

Appgate and Palo Alto Networks are both solutions in the Secure Access Service Edge (SASE) category. Appgate is ranked #16 with an average rating of 8.5, while Palo Alto Networks is ranked #1 with an average rating of 8.4. Appgate holds a 2.6% mindshare in SASE, compared to Palo Alto Networks’s 10.1% mindshare. Additionally, 100% of Appgate users are willing to recommend the solution, compared to 92% of Palo Alto Networks users who would recommend it.

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Executive SummaryUpdated on Aug 11, 2024

Appgate SDP and Prisma Access by Palo Alto Networks compete in the secure access market. Prisma Access is frequently seen to have the upper hand due to its extensive features and perceived value.

What features are offered by Appgate SDP in comparison to Prisma Access by Palo Alto Networks?

Appgate SDP provides dynamic and granular access controls that adapt to user behavior and risks as well as straightforward deployment. Prisma Access offers comprehensive cloud delivery integration capabilities and a broader set of features. Both products emphasize security but Prisma Access provides a more extensive feature set and better integration options.

What areas of improvement can be found in Appgate SDP in comparison to Prisma Access by Palo Alto Networks?

Appgate SDP users suggest improvements in scalability, integration with third-party tools, and reducing customer service delays. Prisma Access users mention the need for enhanced troubleshooting tools, more intuitive workflows, and easier configuration processes. While Appgate SDP struggles with scalability, Prisma Access could benefit from better troubleshooting features.

How is the ease of deployment and customer service of Appgate SDP in comparison to Prisma Access by Palo Alto Networks?

Appgate SDP users report a straightforward deployment process with occasional customer service delays. Prisma Access users find the deployment complex due to extensive configuration but praise the responsive customer service. Appgate SDP benefits from simpler deployment, whereas Prisma Access offers superior customer service.

What setup costs and ROI can be seen with Appgate SDP in comparison to Prisma Access by Palo Alto Networks?

Appgate SDP provides good value for the cost with affordable setup costs. Prisma Access is viewed as more expensive but justifiable given its advanced features. Appgate SDP is seen as more cost-effective while Prisma Access justifies its higher price with robust features.

To learn more, read our detailed Appgate SDP vs. Prisma Access by Palo Alto Networks Report (Updated: September 2026).

Buyer's Guide

Appgate SDP vs. Prisma Access by Palo Alto Networks

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of October 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.2%, up from 2.1% compared to the previous year. The mindshare of Appgate SDP is 2.6%, up from 1.8% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 10.1%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Access Service Edge (SASE) Mindshare Distribution
Product	Mindshare (%)
Prisma Access by Palo Alto Networks	10.1%
iboss	3.2%
Appgate SDP	2.6%
Other	84.1%

Secure Access Service Edge (SASE)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Joseph Koomson

Ip Network Security Specialist at MTN Ghana

Zero trust access has strengthened remote connectivity and secures diverse office devices

Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improvement. When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure. Currently, aside from invalid username and password errors, Appgate SDP provides generic errors related to policy, such as a policy admin error. The system should provide deeper diagnostics to explain why a user cannot connect. The dashboard could also be enhanced with additional features and logins to provide better visibility. Sometimes there is no immediate clarity about what is happening. After using Appgate SDP for a long time and experiencing various errors, we have learned where to investigate, but this would be problematic for new users trying to resolve issues. The dashboard could display user connection times, failure reasons, and other relevant information. The user activity logs and accounting features should be improved in particular.

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IgorPinter

Director at PULSEC

Zero-trust access has improved remote security and now simplifies cloud-based firewall management

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"The main advantage of iboss is its cloud-based security centralized policy management, which helps organizations protect users working from different locations, secure access to cloud applications, and reduce security risks."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"From a corporate perspective, I understand that it's important to keep the company data safe."

"Content filtering is the most useful feature of iboss."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

More iboss pros

"Previously, with AnyConnect, we experienced frequent issues, and in comparison to that solution, we have seen significant improvement and minimum downtime."

"One of the most important features is stopping lateral movement across our network."

"Appgate SDP is the best solution for micro-segmentation and supplying VPN solutions."

"It is pretty stable."

"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."

"Appgate SDP has positively impacted my organization, as we are using it to securely access the internet after the cyber attack."

"The interface is really friendly. It's simple to understand."

"It is a scalable solution...The support answers your questions very fast."

More Appgate SDP pros

"Anyone who is considering working with Prisma Access should go ahead and implement it."

"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."

"This is the best product that I have looked at, out of all of the competitors."

"Having all of these capabilities on a single cloud-delivered platform was extremely important to us."

"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."

"The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM)."

"The most valuable feature of Prisma Access is its ability to provide enterprise-class security for both Internet and internal application access."

"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving, including similar security to the Palo Alto AWS solution with features such as a firewall and machine learning AI, while the cloud server provides maximum uptime, controls, and overall strong security."

More Prisma Access by Palo Alto Networks pros

Cons

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"The reporting feature needs improvement."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."

"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."

More iboss cons

"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."

"When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure."

"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."

"If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory."

"The user interface should be improved as it is not very easy to work with the updates."

"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."

"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel."

"It would be better to connect to an application portal from any device. Documentation and support could be better."

More Appgate SDP cons

"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."

"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."

"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."

"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."

"The dependencies of applications sometimes are a bit confusing."

"It is pretty expensive. We have to balance the cost of some features."

"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."

"The solution’s stability could be improved."

More Prisma Access by Palo Alto Networks cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."

"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."

"We pay $100 per user per month. One license for the site is around $17."

"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."

"Prisma Access is a little bit expensive."

"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."

"I'm still comparing, but the solution is quite expensive."

"The solution is expensive."

"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."

"The licensing fees are paid on a yearly basis and for what we get, the price is good."

"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."

More Prisma Access by Palo Alto Networks pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Manufacturing Company

11%

Outsourcing Company

11%

Comms Service Provider

10%

Financial Services Firm

Manufacturing Company

11%

Financial Services Firm

11%

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	20
Large Enterprise	27

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by emphasizing the modular function even more during sales presentations and demonstr...

See all answers

What is your primary use case for iboss?

iboss is primarily used for content filtering within school districts and public K-12 school districts, and it can al...

See all answers

What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

See all answers

What is your experience regarding pricing and costs for Appgate SDP?

Regarding pricing and setup cost, everything is already pre-installed in my organization, so I am not sure about pric...

See all answers

What needs improvement with Appgate SDP?

Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improv...

See all answers

What is your primary use case for Appgate SDP?

Appgate SDP is used for user connectivity both in the office and outside the office for remote connectivity. When out...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

See all answers

What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?

From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.

See all answers

What needs improvement with Prisma Access by Palo Alto Networks?

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pr...

See all answers

Comparisons

Netskope vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

FortiSASE vs iboss

Compared 6% of the time

Zscaler Internet Access vs iboss

Compared 5% of the time

More iboss Competitors

Zscaler Zero Trust Exchange Platform vs Appgate SDP

Compared 7% of the time

Twingate vs Appgate SDP

Compared 4% of the time

Portnox vs Appgate SDP

Compared 4% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Appgate SDP

Compared 4% of the time

Cyolo vs Appgate SDP

Compared 4% of the time

More Appgate SDP Competitors

Netskope vs Prisma Access by Palo Alto Networks

Compared 12% of the time

FortiSASE vs Prisma Access by Palo Alto Networks

Compared 5% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Prisma Access by Palo Alto Networks

Compared 4% of the time

Cato SASE Cloud Platform vs Prisma Access by Palo Alto Networks

Compared 4% of the time

Fortinet FortiGate vs Prisma Access by Palo Alto Networks

Compared 2% of the time

More Prisma Access by Palo Alto Networks Competitors

Product Reports

Buyer's Guide

iboss

October 2026

Download iboss product report

Buyer's Guide

ZTNA

October 2026

Download Appgate SDP product report

Buyer's Guide

Prisma Access by Palo Alto Networks

October 2026

Prisma Access by Palo Alto Networks report

Download Prisma Access by Palo Alto Networks product report

Also Known As

iBoss Cloud Platform

No data available

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

Appgate SDP provides a comprehensive approach to network access control, optimizing security with robust configurations and a user-friendly interface, featuring flexible deployment and server concealment to mitigate risks.

Appgate SDP has been designed to enhance security operations through reliable access management. It prides itself on offering strong documentation, substantial scalability, and an interface that supports easy deployment, creating a seamless experience for local and remote connections. It enables organizations to implement micro-segmentation and integrate multifactor authentication, thus elevating their security posture. Recent updates reflect improvements, yet aspects like cost, cloud modification difficulties, VPN customization needs, and an upgraded interface remain areas for future enhancement. Ideal for hybrid environments, Appgate SDP aids transitions from traditional VPNs, protecting digital assets and preventing lateral network threats.

What are the key features of Appgate SDP?

Robust Configuration: Allows flexible setups to meet specific requirements.
User-Friendly Interface: Simplifies deployment, enhancing user experience.
Server Concealment: Minimizes exposure to threats by hiding servers.
Scalability: Accommodates growing organizational needs with stable performance.
Access Rule Granularity: Provides detailed options for managing network access.

What benefits should be considered in user reviews?

Security Enhancement: Improved protection against lateral movement and ransomware.
Deployment Ease: Streamlined processes for faster implementation.
Strong Support: Reliable assistance from the vendor ensures sustained use.
Remote Work Optimization: Facilitates safe remote access, vital for modern work environments.

Appgate SDP is prevalent in industries shifting from traditional VPNs to more secure architectures. It supports enterprises embracing cloud technologies by providing reliable network access solutions, especially in hybrid work settings, ensuring the security of digital assets while accommodating multifactor authentication and micro-segmentation strategies.

Appgate

Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.

Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.

What are the key features of Prisma Access?

Real-Time Risk Identification: Detects and manages potential threats instantly.
Secure Remote Access: Ensures secure connectivity to applications from anywhere.
Traffic Monitoring: Provides comprehensive oversight of network traffic.
Seamless Integration: Works well with platforms like AWS, Azure, and GCP.
Firewall Capabilities: Blocks unauthorized access and threats.
Scalability: Adapts to various cloud environments to meet growing demands.

What benefits should users expect when evaluating Prisma Access?

Reduced Data Breach Risk: Protects sensitive information through encrypted connections.
User-Friendly Interface: Simplifies management and configuration tasks.
Centralized Management: Offers a single view for managing all security policies.
Advanced Threat Protection: Regular updates guard against new threats.

Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.

Palo Alto Networks

Sample Customers

Trusted by global enterprises and government agencies.

United States Air Force FINRA Weight Watchers Rackspace DataDog SageNet Verdant Norwegian Cruise Line VoiceBase The Third Floor

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack

Buyer's Guide

Appgate SDP vs. Prisma Access by Palo Alto Networks

September 2026

Free Report: Appgate SDP vs. Prisma Access by Palo Alto Networks

Find out what your peers are saying about Appgate SDP vs. Prisma Access by Palo Alto Networks and other solutions. Updated: September 2026.

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