Appian vs NewgenONE Digital Transformation Platform comparison

Why PeerSpot?

Appian and Newgen are both solutions in the Low-Code Development Platforms category. Appian is ranked #10 with an average rating of 7.7, while Newgen is ranked #32 with an average rating of 6.0. Additionally, 95% of Appian users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

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Executive SummaryUpdated on Jan 25, 2026

Appian and NewgenONE Digital Transformation Platform compete in digital transformation. Appian has an advantage in customer satisfaction with pricing and support, while NewgenONE stands out due to its feature-rich offerings, which many find justify its cost.

Features: Appian includes robust process automation capabilities, low-code development, and seamless integration with existing systems. NewgenONE focuses on comprehensive content and process management, strong document management features, and supports complex workflows.

Ease of Deployment and Customer Service: Appian offers a straightforward deployment process and extensive support services. NewgenONE may require more customization but benefits from targeted customer support for complex setups.

Pricing and ROI: Appian has higher upfront costs but delivers quick ROI due to streamlined deployment and efficient process automation. NewgenONE, with lower initial investment, provides significant ROI over time through its feature set and customization capabilities.

To learn more, read our detailed Low-Code Development Platforms Report (Updated: October 2026).

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October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Shad Bhowmik

Finance Specialist at a government with 5,001-10,000 employees

Automated remittance workflows have boosted speed and accuracy but still need geo-tagging improvements

Remittance is a crucial part of my integral operation, so any disruption would majorly impact our clients. After switching to Appian, we never faced any disruption as it is reliable and we can generate data at any point in time, quite faster than other tools in my personal opinion. Regulators can ask for data from us at any time, and with Appian, we download data from our Appian tools to share it with them whenever they ask. I would share a real-life example: a customer's transaction processed more than a year ago. Suddenly the customer came back asking for all the details. In our previous tool, it was quite difficult to generate transaction details from over a year ago; however, while using Appian, we can pull up data using different key search fields, such as a customer's cell phone number, remittance tracking number, or MT103 reference number. We shared it with the customer instantly, and the customer was surprised we could provide all the details in such a short time. It added reputational value for our organization, thanks to Appian.You have pointed out two major things: time-saving and reduction of error, which are key points while processing remittance. Previously, while using another tool, it was quite time-consuming to process remittance, but after switching to Appian, it can extract data from MT103, eliminating the need for manual data entry. The process has become fully automated. Previously we could process only five to ten transactions within an hour, but now, after switching to Appian, we can process about 100 transactions in an hour, making it 10 times faster. In terms of error detection, since Appian extracts data from MT103, the extraction rate is quite good, and the error rate is negligible, lower than 0.001%. We can share accurate, error-free data with the regulator, which is essential for us. Appian benefits us significantly. After receiving an MT103, we check what the remitter is, the amount, if it is under threshold for processing, and if it is from a high-priority remitter or client. Since Appian extracts data from MT103 messages and identifies top-level clients from the database, it can notify us to process their transactions with priority. Due to automated data extraction, there are fewer instances of error. In our previous tool, we reported regulatory data to the central bank manually and often received complaints about invalid purpose codes due to manual data entry. Appian handles this automatically, and after switching, our error rate has dropped significantly, resulting in positive feedback from the Central Bank of Bangladesh regarding our reduced error rates. This has greatly enhanced our organization's reputation. Appian is fully on-premises, and we have our own system.

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reviewer2445606

Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees

Automated process efficiency enhanced with improved setup simplicity

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Bot Insights is neatly integrated into the platform, which enables us to develop rapidly and train the learning instances using pre-defined domains over the purchase orders, forms, and invoices that need to be processed."

"Now, with the help of Automation Anywhere Bot it's being handle automatically, and work that would take one week is now being completed within an hour."

"We've delivered tremendous value in a really short amount of time and gotten a lot of support from our organization."

"We are getting massive efficiencies across our back office, internally."

"In finance, it has helped us deliver on productivity and provided us with FTE savings."

"The RPA automation itself is valuable."

"This is a perfect solution for us and Automation Anywhere helps us to close many deals."

"IQ Bot has been one of the top-notch solutions that I have seen in the OCR field, which covers a lot of the areas where we can transition unstructured data into structured data."

More Automation Anywhere pros

"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."

"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."

"Other than the pricing concerns, it's a really great platform."

"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."

"Appian also has very flexible local integration."

"Appian has enabled us to automate business processes much faster so that our users can replicate them and use them on a daily basis to improve their productivity."

"The most productive aspect of Appian lies in its ability to develop interfaces, particularly user interfaces. Creating user interfaces is highly productive, when these interfaces are integrated with the original database. In such cases, using record types proves to be a very efficient method of handling data. The synergy between interfaces and record types enhances productivity."

"The overall usability has improved and everyone is happy with Appian."

More Appian pros

"NewgenONE's document management and workflow approach tools are very useful."

Cons

"We would like Automation Anywhere to have a way to run a capacity check on machines and show us what is available."

"Compared to other RPA tools, the UI of Automation Anywhere is not that great and is not that easy to pick up for people, which takes more time for a newbie."

"The areas for room for improvement are always going to be around experience, making it even easier to get engaged, and get started. Because lowering that threshold to get started is what enables an additional set of problems to be solved."

"There is an issue with the object cloning in Excel. OCR is also not that stable. Image recognition works fine, but not all the time."

"The original setup was easy. What was difficult was adding licenses. I went a month where I was paying for licenses that I couldn't use, for various reasons. That was painful."

"I feel a lack of convenience when I try to scale it."

"The conversion time of invoices to JSON File should take less time using AA2019 IQBot, the report file creation feature should be added into IQ Bot A2019."

"With our current version, we are experiencing issues with the access of the Control Room. Therefore, at the moment, we cannot really scale."

More Automation Anywhere cons

"The graphical user interface could be easier to use. It should be simplified."

"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"

"If you have a lot of cases, 150,000 for example, the stability will not be good because the memory required is so heavy that the RAM that you need is backed in."

"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."

"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."

"I think Appian could improve by adding its own native GenAI and agentic capabilities."

"The reporting is not as good as in similar products. They could also improve the dashboards."

"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."

More Appian cons

"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."

Pricing and Cost Advice

"Automation Anywhere has an advantage in terms of licensing. It is more cost-efficient compared to all other RPA platforms. It is a recommended solution when clients need a cost-efficient automation tool to perform unattended automation."

"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."

"I would like them to have better license management."

"Our annual licensing costs are around $100,000 a year."

"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."

"Regarding the price, licensing, and maintenance, Automation Anywhere provides its customers with its best and affordable value."

"In the Indian market, I feel that for mid-size companies, such as ourselves, that having multiple bots costs a lot. If Automation Anywhere wants to expand in the Indian market, they will need to look at their pricing."

"The pricing is reasonable and one can achieve ROI faster when compared to other tools."

More Automation Anywhere pricing and cost advice

"It is fully managed, and I don't believe there are any additional expenses."

"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."

"The license is not very cheap. It's on the expensive side."

"When it comes to pricing, it's definitely not affordable. However, it really depends on the requirements that you're seeking from the solution."

"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."

"Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."

"The pricing can be a little confusing to customers."

"The price of this solution is a little high here in Mongolia."

More Appian pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

11%

Financial Services Firm

17%

Outsourcing Company

Manufacturing Company

Government

Import And Exporter

23%

Construction Company

17%

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	86
Large Enterprise	561

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	9
Large Enterprise	46

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...

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Is Appian a suitable solution for beginners who have no additional preparation?

Appian is actually pretty big on educating its users, including with courses that reward you with certifications. The...

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Is it easy to set up Appian or did you have to resort to professional help?

We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in i...

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What needs improvement with NewgenONE Digital Transformation Platform?

Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users. Even wh...

See all answers

What is your primary use case for NewgenONE Digital Transformation Platform?

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automa...

See all answers

What advice do you have for others considering NewgenONE Digital Transformation Platform?

NewgenONE works well for business process automation (BPA) and suits specific work for the BFS side. However, it requ...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

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Camunda vs Appian

Compared 8% of the time

Pega Platform vs Appian

Compared 6% of the time

IBM BPM vs Appian

Compared 4% of the time

ServiceNow vs Appian

Compared 4% of the time

SS&C Blue Prism vs Appian

Compared 2% of the time

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Pega Platform vs NewgenONE Digital Transformation Platform

Compared 24% of the time

OutSystems vs NewgenONE Digital Transformation Platform

Compared 23% of the time

KiSSFLOW vs NewgenONE Digital Transformation Platform

Compared 11% of the time

Salesforce Platform vs NewgenONE Digital Transformation Platform

Compared 10% of the time

Temenos Quantum vs NewgenONE Digital Transformation Platform

Compared 6% of the time

More NewgenONE Digital Transformation Platform Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Appian

October 2026

Download Appian product report

Buyer's Guide

Low-Code Development Platforms

October 2026

NewgenONE Digital Transformation Platform report

Download NewgenONE Digital Transformation Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS

No data available

Interactive Demo

Automation Anywhere

Demo not available

Appian

Demo not available

Newgen

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Appian provides AI automation for critical processes. The platform orchestrates AI agents, people, and systems within unified, governed workflows, giving AI the structure, data, and controls required for reliable enterprise value. The result is end-to-end automation that replaces fragmented manual work at scale.

Appian

NewgenONE Digital Transformation Platform streamlines business processes through automation and integration, empowering organizations with enhanced decision-making and operational efficiency.

NewgenONE provides businesses with a comprehensive digital transformation framework that delivers adaptive automation and seamless integration capabilities. Tailored for enhancing operational workflows, it supports a myriad of use cases by unifying content, processes, and communication channels. This cohesive platform enhances productivity and drives innovation by leveraging intelligent tools, thus catering to industry-specific requirements with agility and precision.

What Key Features Define NewgenONE?

Process Automation: Automates workflows for increased efficiency and accuracy.
Content Management: Centralizes content storage and retrieval for easy access.
Integration Solutions: Facilitates seamless system integration with existing IT infrastructures.
Multi-Channel Communication: Enhances customer interaction across diverse channels.

What Benefits and ROI Should Users Look For?

Increased Efficiency: Achieve faster process completion times.
Enhanced Collaboration: Improved teamwork through centralized data access.
Cost Reduction: Minimized operational expenditure via automation.
Scalability: Easy adaptation to business growth without significant investment.

In industries like finance and healthcare, NewgenONE is implemented to streamline documentation and customer service processes, driving compliance and enhancing user engagement with tailored solutions for sector-specific challenges.

Newgen

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee

BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC

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