No more typing reviews! Try our Samantha, our new voice AI agent.

Arcserve UDP vs Veeam Agent for Microsoft Windows [EOL] comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (26th), Disaster Recovery (DR) Software (15th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"Arcserve is user-friendly and allows us to back up all the servers and centrally manage them."
"The ease of use is the best feature of the product."
"It's simple to set up."
"It's an extraordinary product."
"This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products."
"It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments."
"The backup is the most valuable feature. It also makes storage very easy."
"I love Veeam because it is very easy to work with."
"It is a stable solution."
"We found the initial setup to be quite simple."
"It's powerful and user-friendly."
"This solution has got all of the functionality that I need in order to work with it."
"Veeam is very useful for the Hyper-V environment."
"Mostly, the solution offers very good peace of mind; we feel safe and secure and know that we are able to recover anything we need to."
"We are saving a lot of money on costs right now since we have implemented the solution and we are using the community version."
 

Cons

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Licensing is an area that needs improvement. I have had six support calls in the last two years all related to licensing because the license would stop all of a sudden."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"It takes much time to verify and consolidate images for backups."
"The initial setup was complex."
"The product requires too many VMs as intermediaries."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Updating sometimes gives us a problem by taking too long or causing other problems."
"The solution's compression ratio and high speed for backing up can always improve. Aspects that need improvement are less time, better quality, higher security, and more compression. These are continuous requirements for any customer."
"It fulfills our needs in terms of features. In terms of improvements, they can maybe improve its documentation."
"I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers."
"I would like to have more flexibility in terms of reporting details about the backup."
"The backups can go slow."
"The problems that we were experiencing using this solution led us to switch to Commvault."
"In the next release, I would like to see it easier to implement."
 

Pricing and Cost Advice

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The solution is not very expensive, but it is not cheap."
"The price of StorageCraft ShadowProtect is competitive in the market."
"In comparison to other vendors, it is a low-cost solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The solution is free of cost for end users but for enterprise use, a license per user is required."
"It is less expensive than one of its variants."
"We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution."
"We pay for a three-year subscription to use Veeam Agent."
"The solution is inexpensive, more so than other products."
"We have the Community Edition and I believe we bought a license for 200 instances. Veeam Agent is mainly used for our branch offices. Those only have one or two Hyper-V servers, so it's covered with the Community Edition. Basically, it's free. I remember Veeam 7.0 or 8.0 wasn't free, but the Community Edition is."
"We have an annual license."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
11%
Construction Company
11%
Manufacturing Company
11%
Computer Software Company
8%
Construction Company
14%
Outsourcing Company
14%
Performing Arts
10%
Photography Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise10
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your primary use case for StorageCraft ShadowProtect?
The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...
Ask a question
Earn 20 points
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
917,433 professionals have used our research since 2012.