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Avalara vs Lovat comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avalara
Ranking in Tax Management Software
1st
Average Rating
8.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Lovat
Ranking in Tax Management Software
10th
Average Rating
7.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Tax Management Software category, the mindshare of Avalara is 10.5%, down from 15.8% compared to the previous year. The mindshare of Lovat is 4.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Tax Management Software Mindshare Distribution
ProductMindshare (%)
Avalara10.5%
Lovat4.3%
Other85.2%
Tax Management Software
 

Featured Reviews

MM
senior accountant at a manufacturing company with 501-1,000 employees
Automation has transformed tax compliance workflows and supports efficient certificate management
I think as far as improvement with Avalara, we are a manufacturing company, so we have some one-off situations or distributors and things of that nature that aren't very well educated on the tax compliance and so it kind of puts us in a position that when we are requesting different certificates, they don't really understand. For example, Idaho, they know that they can use their Idaho certificate and if they are a reseller, they can use it in all 50 states. However, of course, in Avalara, it doesn't work that way. We have to have certificates, whether it is a multi-state form or individual certificates, for those other areas that shipments may occur to be exempt. Otherwise, it won't recognize it. I think the account executive support could definitely be improved for a business customer.
reviewer2061741 - PeerSpot reviewer
Managing Director at MarkPrior
Good support and helpful report integration but initial payments should be easier
It would be more convenient if the payment for the service also took place through the platform. At the time of the purchase, the manager contacted us, the necessary documents were checked, and an invoice was issued for payment. I would like a dashboard for communications with operators since the legislation of other countries looks very complicated. Plus, they are often in different languages. Operators (the companies that collect license fees) are very bad at advising and bad at responding - all of which makes compliance so problematic. So far, we have used the way of communication via the Lovat tax team, and it's also nice, to be honest.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Interfaces with AvaTax to ensure customers with valid exemption certificates are not charged tax(es)."
"All the features related to AvaTax are excellent in my experience, especially tax calculations."
"Avalara has positively impacted my organization, as sales tax calculations and sales tax compliance have increased dramatically since we have been using it."
"Avalara has impacted my organization positively because when I started, we were at 11 to 13% compliance and we are at 99% tax compliance as of today."
"Avalara's reporting system and both standard and custom reports are really good, providing clear and detailed reports for any entity or transaction."
"What I appreciate most about Avalara, which I have been using for approximately three years, is its AvaTax product, which is excellent for calculating tax and making taxability determinations."
"Avalara has positively impacted my organization and my clients' organizations by helping them to get their hands around the indirect tax space and to have a tool that will do a lot of the calculation heavy lifting behind the scenes without a lot of interaction by them, and give them the reports and information that they need to file tax returns monthly with the various tax authorities."
"Automating the calculation of the tax charged on invoices."
"The report integration feature saves a lot of time."
 

Cons

"Avalara can be improved, and the teams have a few examples of things that they wish it could do better, such as better filing with the states."
"Avalara does not yet have an automated way of handling "multiple points of use", at least the way we have it installed."
"Avalara's pricing and approach to contract terms can be difficult to navigate, and this is an area where they could improve in the future."
"I wish we would have phone support, but for the most part, there have been a few times where I have had to re-explain what the issue is or they were trying to close my cases before they were resolved."
"Customer support from Avalara could use some work."
"Their support team is not responsive and kind of avoids my questions when I'm asking."
"It would be more convenient if the payment for the service also took place through the platform."
 

Pricing and Cost Advice

"​The products are worth considering, especially when doing business in a lot of states. Once it is functioning correctly, it can save a lot of time.​"
"It is about 60 euros for a subscription, which is a pretty good price since they save you a lot of headaches."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Manufacturing Company
14%
Financial Services Firm
13%
Retailer
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Avalara?
After negotiation, it feels fair, but it also feels like they nickel and dime. There's an additional charge for every single thing. I feel like that's an outdated form of pricing where most...
What needs improvement with Avalara?
Their support team is not responsive and kind of avoids my questions when I'm asking. Definitely upgrading their support system would be appreciated. If the nickel and diming pricing wasn't...
What is your primary use case for Avalara?
I use Avalara to calculate sales tax on our SaaS invoices. The system does it for me, so I don't have to spend a lot of time doing the complex calculations myself or looking into the different ...
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Comparisons

 

Overview

 

Sample Customers

Adidas, Citrix, Porsche, Remington, Du Pont, Breitling, Quiznos, Bausch Lomb, The Salvation Army, Xerox, Reebok, Birkenstock, USA Today, K2 Sports
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