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BambooHR vs Paycom comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BambooHR
Ranking in Talent Management
15th
Ranking in Cloud HCM
9th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
33
Ranking in other categories
Benefits Administration (8th)
Paycom
Ranking in Talent Management
64th
Ranking in Cloud HCM
35th
Average Rating
7.4
Reviews Sentiment
4.9
Number of Reviews
9
Ranking in other categories
Talent Acquisition (43rd)
 

Mindshare comparison

As of October 2026, in the Cloud HCM category, the mindshare of BambooHR is 2.9%, down from 3.1% compared to the previous year. The mindshare of Paycom is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
BambooHR2.9%
Paycom0.8%
Other96.3%
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Senior Software Engineer at Align Technology
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
Rebecca Ocampo - PeerSpot reviewer
Associate Director, Talent at a non-profit with 201-500 employees
Centralized HR workflows have streamlined hiring and reviews but reporting still needs improvement
The biggest piece that frustrates me is that there is no sandbox. There is nowhere for a person to just click a bunch of buttons or view as a different viewer. It is sometimes really challenging from an administrative standpoint to understand what another person is seeing as far as their access. Sometimes Paycom verbiage is a little confusing from my standpoint. I find that words I used in previous HRIS systems or any type of customer-facing system that I have used previously sometimes do not mean the same thing in Paycom. I think I am doing one thing and then it turns out I might be doing a different thing. I do think Talent Acquisition, or maybe even separate modules in general, can show they were maybe not created by the same person because they operate differently. For example, most of your workflows are built into a specific space, but Talent Acquisition seems to run completely independently. You could tell other people have been doing different modules. That is one of the biggest pain points. The reporting is also a little tricky if you are not used to having more of something already set up for you. The reporting is not intuitive. You really have to know exactly the thing you are looking for, exactly the name of the fields, and because I struggle a little bit with the verbiage and just generally moving from one system to this system, or multiple systems to this, and this system is the only one that calls it something different, I sometimes have a very difficult time in reporting finding what I need. Most times when I am looking for a very specific metric or a very specific piece of data and I reach out to the representatives at Paycom, or even when I cannot figure out how to make something function, I have been told it is something that does not exist. They put it on the development piece, but then I am creating multiple reports and having to merge them on my own. The reporting aspect of Paycom is not my favorite. The lack of a sandbox and the lack of being able to view as a different viewer is extremely frustrating in this system. Paycom is rapidly improving, so they make a lot of improvements pretty quickly and you do not really know what is happening. You can see it on webinars and other things, but truth be told, I do not know who has time to really go into every improvement every other day to see what is new and what has improved. A lot of the time we are just functioning in our jobs and then noticing that something has changed. It is a little tough to stay on top of the upgrades and the changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"I really value the onboarding and offboarding checklists; this once was a painful paper process that relied on memory or making many calendar reminders for each new starter, and now it’s all automated and automatically assigned to the right people."
"I like that it keeps everything easily accessible, from signed documents to outlines of our benefits plans, etc. It is really a one-stop shop."
"It is VERY user friendly, and we are constantly getting unsolicited positive feedback from employees."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release."
"The scalability of BambooHR is good."
"It provides great applicant tracking and documentation for our needs."
"The feature of sending emails to remind them to renew whatever certifications they need to have was a very useful feature and I loved it because it has everything in just one page."
"Automating that payroll process greatly impacted my stress levels and I have never made a mistake, with it always being one hundred percent accurate due to Paycom's ability to match with the employee code."
"Paycom is such a customizable platform that you can really create and tailor it to meet your organizational needs."
"Paycom is very useful for the compliance part, with automatic real-time reports that are very easy to understand so we do not have to work or calculate anything manually."
"Paycom's customer support is excellent, and I would rate the customer support a ten."
"Paycom's governance and security are outstanding."
"Everything being in one system has been a really significant game changer for us."
"In my experience, Paycom is stable."
 

Cons

"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"Days off to be redeemed do not appear when a user cancels the days when people are off."
"We recommend to have your own payroll integration as per GCC norms."
"It is a great price in terms of quality, but once you start adding payroll and benefits, it starts getting pricy."
"Training: To allocate a new training course, you can only add it to a job title, and not to individuals. This is not very useful to us."
"We cannot add more questions to the assessments if we want to."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
"It would be useful to have the possibility to assign a task to the different users within the software."
"When they had an update, we had a lot of issues with Paycom, but they have addressed it, and after that, we have not seen any."
"It is also very time-consuming to set up the system, so if someone is looking to set up a system very quickly within one month, it would be incredibly overwhelming."
"Paycom can improve with the utilization of the interactive chatting capability and by providing users with alternative options on how to utilize the knowledge-based database to help users learn new information and keep updated with training sessions."
"Additionally, Paycom is getting slower day by day, and the timecard search feature is not working well."
"I think that there are some limitations to Paycom, including being able to date certain things in the future, such as accrual profiles or if someone's department is not changing for another week or two."
"I rate Paycom an eight because we are a complex organization that has a lot of secondary jobs and it is not user friendly when employees are trying to clock into those secondary jobs if they are not on the schedule; they have to select too many fields to be able to clock into the correct position."
"In my opinion, the best features Paycom offers are not great, as I did not really enjoy using Paycom; I found it to be overly clunky."
"The reporting aspect of Paycom is not my favorite. The lack of a sandbox and the lack of being able to view as a different viewer is extremely frustrating in this system."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"It was definitely cheaper than some of the larger systems."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
9%
Manufacturing Company
9%
Outsourcing Company
7%
Construction Company
20%
Manufacturing Company
11%
Healthcare Company
9%
Wholesaler/Distributor
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise3
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space o...
What is your primary use case for BambooHR?
I am a DevOps Engineer and I mostly deal with the Bamboo CI/CD automation part. I facilitate my team by providing the environment to run their tests. Generally, I create the pipelines that take the...
What is your experience regarding pricing and costs for Paycom?
The pricing and costing part is handled by my owner. I am not aware about the pricing and costing details.
What needs improvement with Paycom?
Regarding improvements, I am very happy to share how Paycom can be improved. The Direct Data Exchange is one of the most useful features and clearly shows how many edits we have made by the employe...
What is your primary use case for Paycom?
As part of the payroll team, we use Paycom for approving punches, reviewing timecards, and checking reports. We review punches that employees request and verify them through another portal before a...
 

Comparisons

 

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Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
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Find out what your peers are saying about BambooHR vs. Paycom and other solutions. Updated: October 2026.
917,433 professionals have used our research since 2012.