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BlackBerry Cylance Cybersecurity vs Norton Security Premium [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (36th)
Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"Since using Cortex XDR by Palo Alto Networks, our MTTR has reduced, which means the mean time to resolve any ticket has been reduced."
"Cortex is the best tool for endpoint detection, and I have used it to verify hashes or domains to identify malicious activity, trigger playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"The user interface of the solution is sophisticated and straightforward."
"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"Has good RAM capacity for the power I need"
"The solution is stable."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"CylancePROTECT is a fairly decent antivirus."
"The platform's most valuable features are the malware detection capabilities."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"In general, technical support has been helpful."
"The product is called Norton 360 all-in-one. It is a full product."
"The dashboard is good."
"Protects me from internet vulnerability."
"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."
"We like how it can check for issues, including files and web browsers, as it is a full-stack solution for antivirus for personal use and it is pretty effective."
"The most valuable feature is the quick installation."
"We like how it can check for issues. That includes files and web browsers."
 

Cons

"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"Basically, they don't provide customer support tools just to investigate the logs."
"The product's pricing could be better."
"The solution should offer more dashboards and they should be better customized."
"It is a complex solution to implement."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions."
"The problem is, for me, sometimes it creeps into the computers and into the servers that we want to get running."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"For example, the interface and the Cylance Optics need to be improved a fair bit."
"The product must make the interface a little more user-friendly."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"It should provide more details about the events that they have detected."
"I don't like the password manager of Norton Security Premium. I really dislike it."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"As far as improvement to the product, perhaps the price could be better."
"I do not find it to be scalable."
"The product could always be more secure."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background."
 

Pricing and Cost Advice

"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"I don't like that they have different types of licenses."
"The tool's price is moderate."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"The pricing is a little high. It is per user per year."
"It has reasonable pricing for the use cases it provides to the company."
"This is an expensive solution."
"We would just add more if there are new users, but right now you just need one license for per user."
"The product cost is about $5, per user, per month."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"This cost of the license is approximately $5 USD monthly per user."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The tool is not that expensive."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The solution provides me with competitive pricing."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"Pricing for this software is competitive."
"The solution gives the value for the money."
"Security Premium is highly-priced."
"Security Premium costs around US$100 for three years, which is a little expensive."
"I don't pay for a license."
"The licensing fee for this solution is not expensive."
"If they could come down in price that would be good. It's not exactly the lowest."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Norton Internet Security
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Temple University
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: October 2026.
917,433 professionals have used our research since 2012.