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Blue Coat ProxySG [EOL] vs Cisco Umbrella comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
28
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Blue Coat ProxySG [EOL]
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
SS
Information Security Engineer at M.Tech
Granular control over website access has lead to decreased bandwidth and increased performance
If you have previously worked on the product then it is quite simple. However, if you are new to it then the implementation is a little bit tricky. On the Cloud Proxy, the deployment takes less than one day. If you are using the ProxySG or the on-premises solution, it will take one to two weeks depending on the policy configuration, the size of the organization, and what kinds of policies are needed. The number of staff you need to maintain the solution depends on the size of the organization, and how many changes occur on a daily basis. If you have one thousand employees then you need at least one employee to look after it.
KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"Technical support is pretty sharp and very responsive."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Its initial setup was straightforward."
"It was a very easy product to install. It can be deployed very fast."
"Overall, the major benefit from Browser Isolation is improved security without compromising employee productivity."
"Proxy Solution and ADN, specifically its integration capability with Blue Coat Director to apply seamless policy across all of Blue Coat, along with intuitive proxy policy deployment using VPN and the ability to forward-chain your proxy, make it overall a good solution though growth requires automation support."
"The functionality of this solution is one of the best, and it is leading the market."
"Proxy Solution and ADN and their integration capability with Blue Coat director are positive features."
"It features intuitive proxy policy deployment using a VPN."
"Since the implementation of this solution, the bandwidth has decreased and the performance in terms of Internet access has increased."
"Customer Service: Blue Touch support is top notch and very responsive when I opened service requests."
"We were able to monitor users' social media behavior and control certain activities to be allowed on the social media, which helped to prevent data loss and other activities that could result in a negative impact to the organization."
"It's a great solution for high load enterprise infrastructure to protect company networks from web threats."
"OpenDNS is either a good complement to your existing web content filtering solution at the enterprise level, or it is a good free or easy-to-deploy alternative for home and SMB use."
"The most valuable feature for us is the DNS-based protection."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"The DNS data exfiltration and the blocking of DNS tunneling are the most effective features for threat prevention in our company."
"I have found the malware protection feature valuable; it is helpful and deliverable and is able to protect my entire organization from getting compromised, and it also prevents us from visiting any malicious sites which are not visible to the users."
"Cisco Umbrella is absolutely stable."
"The solution is extremely stable. It has excellent performance."
"Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process."
 

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"Sometimes, obviously, there are bugs."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"It lacks deployment over multiple platforms and integration with SDN architecture."
"The GUI works, but could be better."
"There were benefits but the evolution is slow, hence wanting to move on with the product."
"Blue Coat advertises the ProxySG as a WAF, but it really isn’t."
"It would be great if the product had inbuilt queuing for Quality of Service."
"We cannot automate the product since the IP address can only be assigned after acquisition of the serial number."
"They need to improve the intellectual analysis for APT vectors from web."
"The solution could be faster as the process is very slow."
"Lower costs including licensing, support, and renewals would be beneficial."
"I would like for them to continue building on IPS and IDS functionalities."
"The product can be pretty expensive."
"Hopefully, it works with the Canvas and starts feeding results into the AI canvas. That would be excellent."
"It's somewhat pricey for us, however, it's an awesome solution."
"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."
"I don't think our workers like it all that much. It has actually made employee morale worse because we block a lot of stuff."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"Additional features, such as Flash Proxies, have their own licensing fees that depend on what the requirements are."
"​The pricing is fair."
"Our licensing fees are on a yearly basis."
"We did a good negotiation, and at the moment, its price is fine."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"Pricing depends on the automation requirements of the organization."
"It needs a better price point."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"The product is pricey compared to Cisco Firepower."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
No data available
Computer Software Company
14%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise16
No data available
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a ...
 

Also Known As

iBoss Cloud Platform
No data available
OpenDNS
 

Overview

 

Sample Customers

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Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: October 2026.
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