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BMC Helix Client Management vs Idira Endpoint Privilege Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Client Management
Ranking in Endpoint Compliance
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (11th)
Idira Endpoint Privilege Ma...
Ranking in Endpoint Compliance
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Privileged Access Management (PAM) (7th), Anti-Malware Tools (10th), Application Control (5th), Ransomware Protection (5th)
 

Mindshare comparison

As of October 2026, in the Endpoint Compliance category, the mindshare of BMC Helix Client Management is 6.7%, up from 5.1% compared to the previous year. The mindshare of Idira Endpoint Privilege Manager is 11.2%, up from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance Mindshare Distribution
ProductMindshare (%)
Idira Endpoint Privilege Manager11.2%
BMC Helix Client Management6.7%
Other82.1%
Endpoint Compliance
 

Featured Reviews

Sagar Talreja - PeerSpot reviewer
Sr. IT Technical Consultant at Fusion Business Solutions (UK) Ltd
A tool that offers great functionalities to manage reboot and patching
Right now, I don't have anything to say about which areas in BMC Client Management need improvement. The solution does not offer the functionality of remote access to users. From an improvement perspective, it would be great if a remote access functionality was added to BMC Client Management. I want something similar to Remote Desktop Protocol (RDP) in BMC Client Management.
Sumit Chavan - PeerSpot reviewer
Lead Consultant at a tech vendor with 501-1,000 employees
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of our customers is a financial institution with more than 15,000 endpoints, and we use BMC Client Management to manage their regulatory compliance needs, manage the endpoints from a security perspective, and integrate it with service management as well."
"The solution provides multiple features in one place."
"The support from BMC Client Management is very good."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"BMC Client Management has helped us be able to patch our OS or any software to the latest version."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The most valuable features of the solution are patch management and software license management."
"The tool is an endpoint management system. It monitors everything a standard user does and helps elevate privileges when necessary for advanced users. It keeps an auditable trail of all activities. Practically, it stops and blocks potentially hazardous user behavior, whether intentional or unintentional. Certain companies must use endpoint management software because of national or international rules or ISO norms."
"I like that we have the power to blacklist, whitelist, and greylist applications."
"CyberArk Endpoint Privilege Manager has significantly improved our security posture by preventing virus incidents and restricting users from downloading unwanted applications."
"CyberArk Endpoint Privilege Manager (EPM) 's most valuable feature is its ability to manage user application privileges and protect against ransomware attacks by controlling access to specific files and applications."
"There are many valuable aspects of the product, but the most common feature is working with the privileges. The controls of CyberArk Endpoint Privilege Manager influence the visibility into endpoints for my customers. It allows them to granularly manage controls to prevent some malicious activities on the endpoint machine."
"The most valuable features of CyberArk Endpoint Privilege Manager are password management, session management, onboarding rules, platform customization, and safety management."
"Their customer support was excellent."
"The most valuable feature of CyberArk Endpoint Privilege Manager is its high performance, it's the best identity security platform. The security is good. It's easy to showcase the feature and capabilities and compare it with other competitors. It competes well with other solutions. Additionally, it is a complete solution."
 

Cons

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"The solution needs to add whitelisting because many customers request it."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"The solution does not offer the functionality of remote access to users."
"BMC Client Management could improve in the area of integration."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"The management of Privilege Access is not satisfactory."
"If you do not have certification, you cannot send a ticket; this makes dealing with technical support difficult."
"The product is expensive."
"The turnaround time of the support team is an area of concern where improvements are required."
"The solution's pricing could be better."
"The solution is good but can be improved by allowing computers to be excluded from policies."
"What I would really like to see improved is the AIM (Application Identity Manager). I think that it could be simpler to use, and much more straight forward."
"The main issues I experience are related to deployment, which requires dependency on other solutions like AD or SCCM. These tools need to be defined and synced with the client or agent and master, sometimes needing manual checks."
 

Pricing and Cost Advice

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"The solution is low cost."
"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"To use BMC Client Management they charge annually per node."
"We pay about $17 per user."
"The solution requires an annual license to use it. There can be some extra costs in some cases."
"The professional services for one eight-hour day would be $1,800."
"The tool is a bit pricey compared to its competitors. My company does work with competitors, but I don't have hands-on experience with other software. I've just done some comparisons."
"The cost for CyberArk is very high."
"CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive."
"I think that it was in the range of $200,000 that had to get approved."
"Although I do not deal directly with the pricing, CyberArk Endpoint Privilege Manager is costly compared to other solutions. However, it offers beneficial features."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Retailer
10%
Construction Company
9%
Computer Software Company
9%
Financial Services Firm
13%
Outsourcing Company
11%
Manufacturing Company
11%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise20
 

Questions from the Community

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Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
What needs improvement with CyberArk Endpoint Privilege Manager?
While CyberArk Endpoint Privilege Manager is a great tool, I believe the functionality could be wider. If it could work not only with permissions but also involve pure EDR tasks or User and Entity ...
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
Viewfinity
 

Overview

 

Sample Customers

Charter Manufacturing
Information Not Available
Find out what your peers are saying about BMC Helix Client Management vs. Idira Endpoint Privilege Manager and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.