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CA Process Automation vs Camunda comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Camunda
Ranking in Process Automation
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
90
Ranking in other categories
Business Process Design (1st), Business Process Management (BPM) (1st), AI Orchestration Frameworks (3rd), Agentic Automation (6th), AI Agent Builders (8th), Business Orchestration and Automation Technologies (4th)
 

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. The mindshare of Camunda is 10.0%, down from 23.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Camunda10.0%
CA Process Automation1.0%
Other89.0%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
CristianoGomes - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Supports long-running asynchronous processes effectively but has not evolved much in recent years
I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For our use it really does very well; it provides us exactly what we need, and it runs with low-resource utilization and moves quickly."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"If you’re planning or looking for an application able to create process automation, stop looking."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."
"It’s a great product, extremely versatile but takes a certain skillset to use and implementation of automation can be time consuming when done properly."
"Camunda is very capable of running complex orchestrations and end-to-end business processes, and the lending use case is somewhat complex, yet Camunda made it very easy and handy to implement."
"It is an absolutely stable solution."
"We can easily define and deploy business processes. Camunda provides the tools that allow business people to design business processes. We don't have to have developers for it. It is so easy to use that our business people can go into the tool and model their business processes. We get time to do other things than just designing business processes."
"We have a lot of users, almost 1,800, and we needed something affordable, stable, and something that could be used by a large financial company, and this solution truly fit the bill."
"With this product, we have the flexibility and speed to serve customers quickly and that is important."
"The most valuable feature is that it is easy to use."
"The product is stable."
"We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features."
 

Cons

"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"I'd like to see additional form functionality and having Python as an available common script language."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"OCR capability should be added as a feature."
"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"It would be helpful if the solution had additional out-of-the-box activities."
"I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future."
"The maintenance of Camunda is somewhat complex. Recently, we had to move from 8.8 to 8.9 or 8.10, and everything was broken, which cost us a lot of time to repair and revert."
"Without a proper frontend, the business cannot effectively use the platform."
"The documentation could use improvement."
"There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people."
"We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved."
"I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"We use the free version."
"The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises."
"It is good for a startup. When we started, its price was fair, but the way we are using it to orchestrate microservices makes it expensive. When you are growing as a company, you would have more microservices, and you would have more users. There is an exponential effect when you are growing in terms of the number of conditions, processes, and users because they bill you per process. So, the price was increasing very quickly for us, and it was very difficult."
"We're using the open-source version for now."
"The cost of this solution is better than some competing products."
"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"The price of the solution is reasonable."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Manufacturing Company
16%
Construction Company
13%
Financial Services Firm
10%
Financial Services Firm
22%
Computer Software Company
8%
Comms Service Provider
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise15
Large Enterprise39
 

Questions from the Community

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How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
 

Also Known As

CA IT Process Automation Manager
Camunda BPM
 

Interactive Demo

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Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
24 Hour Fitness, AT&T Inc., Atlassian, Autodesk, Barclays, BNP Paribas, CapitalOne, Commerzbank AG, Deutsche Telekom, Fujitsu, Gainsight, Generali, Goldman Sachs, Provinzial, NatWest Group, Panasonic, R-Kom, Swisscom AG, VHV Group, Warner Music, WellPoint, Zalando
Find out what your peers are saying about CA Process Automation vs. Camunda and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.