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Cisco Meeting Server vs Microsoft Teams comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
181
Ranking in other categories
Enterprise Social Software (2nd)
 

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.6%, down from 5.2% compared to the previous year. The mindshare of Microsoft Teams is 3.9%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.9%
Cisco Meeting Server2.6%
Other93.5%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In summary, this is a good product that is very easy to use, and I recommend it."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"Cisco Meeting Server is an easy and less complex solution."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"The UI is user-friendly and very good overall."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"The platform has facilitated our communication and collaboration, especially in a remote or hybrid work environment."
"The product is very user-friendly."
"It’s good to use it internally with colleagues."
"File sharing is the most valuable feature."
"I am actively using Planner, which is very convenient because I can have all of my tasks from projects, from different boards, from my personal list; I have everything in one list and I can filter and divide and prioritize."
"The feature for video conferencing capability works efficiently for remote meetings."
"The solution's most valuable features are robust security and communication within teams or channels."
"Microsoft Teams is user-friendly and flexible. I like its SharePoint feature also."
 

Cons

"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"A few features are missing on the Meetings app, like a recording function."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"This is a difficult solution to install and it should be made easier."
"I think they can improve all those segments for channel bulking."
"The product's performance has certain shortcomings that require improvement."
"The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline."
"We have had some problems uploading documents because of the GDPR status."
"The solution should improve its user interface and recording features."
"SharePoint was more robust and customizable earlier."
"The product's support can be better."
"I look forward to AI-based features in future releases."
 

Pricing and Cost Advice

"Cisco Meeting Server has reasonable licensing costs."
"Licensing fees are billed yearly."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"The product is expensive."
"I would rate the product's pricing an eight out of ten."
"We are satisfied with the price of this solution."
"It is moderately expensive than other Microsoft products."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"The tool is cheaper than Google Meet. I rate it a three out of four."
"It is expensive."
"The solution has a reasonable price in the market."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Government
13%
Outsourcing Company
12%
Comms Service Provider
10%
Financial Services Firm
15%
Outsourcing Company
12%
Construction Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise76
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications...
 

Also Known As

Acano
MS Teams
 

Overview

 

Sample Customers

Starz
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Cisco Meeting Server vs. Microsoft Teams and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.